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Anamaria
tagDiv Staff

Hello,

Unfortunately, our theme doesn’t have the option to filter the search. The live header is only an upgraded looking search from the original WordPress search.
An alternative could be a script written for you to achieve this, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have the mobile theme plugin, you can change the fonts and color from Theme Panel -> Mobile Theme ->Theme Colors/Theme Fonts on modules => https://www.screencast.com/t/i3R9jWDl0Yv -> https://www.screencast.com/t/JSldGTsd
or if you have a responsive version then from Theme Panel -> Theme Colors/Theme Fonts on modules and blocks => https://www.screencast.com/t/uafgsuWHS -> https://www.screencast.com/t/cI65y92KLpr

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked your website and for me is very fast => https://www.screencast.com/t/cS61tJ4N7U -> https://i.imgur.com/jAZyUWD.png

I don’t see the problem that you report.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you only to hide the comment box and the author box on the post, you can hide it from CSS tab => https://www.screencast.com/t/VvY2QSGN291 or if you want you can delete the comment box and the author box with right click => https://www.screencast.com/t/erBFvF4Z7

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if you don’t have set an offset on the posts loop from the data cloud template that you use for archives, if you have, please clean the filed (delete the number and let the field empty) => https://www.screencast.com/t/fN5wJzEkOz

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, I don’t know exactly on what element is set the background color, for this, I need a link to your website to inspect the elements.

From your screenshot, I guess that the background color is set on row => https://www.screencast.com/t/FJgQqn2E

Thank you!

Anamaria
tagDiv Staff

Hello,

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Let me know about your results!

Thank you!

Anamaria
tagDiv Staff

Hello @dnf67,

Unfortunately, there isn’t an option to change the width for the boxed layout => https://www.screencast.com/t/dkLcy7Ky
In different mode to achieve that is to have the boxed layout disable, then can set the row width with tagDiv Composer => https://www.screencast.com/t/4FaUmdbP

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

I just checked your website and the social counter works for Facebook, Twitter and Youtube => https://www.screencast.com/t/Z7TFfUW6pj
Normally without a cache plugin, it should update ones per day, with a cache plugin it can take some more time.

Unfortunately, for Instagram, our team is working on the issue, but you can set the Instagram fixed count with tagDiv Composer => https://www.screencast.com/t/In8UL9Q92n until the issue is resolved.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

If you have a pro prebuilt, please make sure you have assigned the menu on the mobile menu with tagDiv Composer => https://www.screencast.com/t/ncMNlxpOA

Also, please make some screenshots to better understand the problem.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try this code

.td-scroll-up {
display: inline-block;
}

The code needs to be set in Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

You can change the color with tagDiv Composer, select the block and in the General tab you have the option for border-colour => https://www.screencast.com/t/Fy1JsfwfAljr

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

You can change the font-size with tagDiv Composer, select the Single Post Content and in the Style tab, you can change the font => https://www.screencast.com/t/HP10y2GgR is the same for video and image.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

You can increment post views on each post from Gutenberg editor => https://www.screencast.com/t/Ow6DDpTzcmZ -> https://www.screencast.com/t/aLalskIg7
If you make any changes to the files they will be lost after the update.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have only the tagDiv plugins enable, to be sure isn’t a plugin conflict.
When you installed the Prebuilt Websites, you can choose if you want with the content or without content, you need to enable in the checkbox “Include content” => https://www.screencast.com/t/NpSQm5MVV

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Do you use the latest version of WordPress?If yes, you need to use the last theme version Newspaper 10.3.9.1, the compatibility with WP v5.6 was provided only with Newspaper v10.3.9 (if you have a theme version older, than NewsPaper 10.3.9 and you have the latest WP version 5.6, tagDiv Composer not work)
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know about your results.

Thank you!

Anamaria
tagDiv Staff

Hi,

Does this problem appear only for a specific page or for all of them?
Also, make sure that you are using the last theme version, Newspaper v10.3.9.1 and last WordPress version 5.6.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, for the Flipboard, we have implemented in our theme only the social icons.
The only way to add a new social share is with custom work, or another solution is to use an extra plugin.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

To change the text, you need to go in Posts -> Categories, select a category and edit it => https://www.screencast.com/t/S3x9GRLpHk2 , you can edit the description on each category.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

How do you want to change the space around the “Load More / Ajax Pagination” buttons?
This can be done only with custom CSS, in order to be able to help you please send me a link to the page and on which block you want the change.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad you found how you can manage our theme settings and how it works.
You can filter a block from General -> Sort Order => https://www.screencast.com/t/gowHAMQ4R3e

Thank you!

Anamaria
tagDiv Staff

Hello @Sebastian,

I’m glad you found how you can manage our theme settings and how it works.
If you have some questions, please let us know!

Have a nice day!

Anamaria
tagDiv Staff

Hi @findlay,

I’m glad that you manage to solve the problem!
If you have other questions, let me know!

Have a nice day!

Anamaria
tagDiv Staff

Hello,

Please make sure the settings are set like in our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
If the problem persists, please make a test only with tagDiv Composer plugins and Wp Super cache plugin.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if this option is enabled “Drop menu items in More”, if yes please disable it from Header Main Menu-> General -> Drop menu items in More => https://www.screencast.com/t/atQU3lVxD and check the results.

Hope this helps you!

Thank you!

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