Hi,

Don’t hesitate to contact us if you have other questions.

Have a great day!

Hi,

Those tables are part of the Newspaper theme; in those are stored the theme panel settings and other settings from the theme.
td_011_settings is used for backup from Theme Panel; there is a limit that you can set to revert back the settings https://i.imgur.com/Riz0x9H.png

Thank you!

Hi,

Please create a new page and set this code in the page after you can edit to set the menu and other elements https://pastebin.com/pdPz6k1P and set the page id in the modal popup.

Thank you!

Hi,

We have received your email.

Have a great day!

Hello,

Yes, if you removed those plugins, you will see the templates that you customize with tagdiv Composer. For menu, go to the mobile viewport, click on the menu icon and check if you choose a menu from this dropdown: https://app.screencast.com/kXblv69NkhU60

Thank you!

Hi,

Your issue is different for this issue, you have a modal popup, and you probably deleted the page that was assigned there -> https://forum.tagdiv.com/modal-popup/

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Hello,

Unfortunately, no. The email that you sent will not be received, or maybe you have sent it using another email address not the one that is used for the forum account -> https://i.imgur.com/SASjq6I.png

Thank you!

Hello,

I don’t know why; maybe you have malware on the website, but right now it is not working https://i.imgur.com/yiuoN6K.png. Also, I see you have sent an email, so please ensure the website works when my colleague tries to investigate.

Thank you!

Hi,

This is a tagdiv Composer element, if you want to change the element https://www.captainforest.com/tds-login-register/?signup, then needs to be done custom work, because those fields are saved in the database, and need to be done changes to work well.

Thank you!

Hello,

I’m glad.

Have a great day!

Hi,

As you can see in this video, it works on my end https://we.tl/t-gA6NiR8b9u. Please try to do a staging and check if you still have the Youtube API after the update.

Thank you!

Hi,

You need to replace the block and delete it with a right click.
You can use big grid flex 1 https://i.imgur.com/bUoOHhY.jpeg

Thank you!

Hello,

You can use this code
.td-module-thumb a, .td-module-thumb span {
border-radius:10px;
}
You have the WP ROCKET PLUGIN, but this is not configured, you need to optimize the images, CSS, js.

Thankyou!

Hello,

Using the import/export option from the theme will allow you to import only the theme panel settings, the cloud templates go in tool > export – https://i.imgur.com/3Wxk885.png then to import you need to go in tool > import, then install the wordpress importer and click on run import – https://i.imgur.com/tyxoVvg.png

Thank you!

Hi,

The menu is not working because maybe you deleted the page that was there -> https://i.imgur.com/BdEEaNR.png. Please select the viewport for the phone and check if there is a page ID assigned.

Thank you!

Hello,

Can you please provide some screenshots and the link to your website?

Thank you!

Hi,

This situation appears when you are using the https://i.imgur.com/UDU3BxW.png if you want to have the same design as on desktop, then you can use the option for individual responsive option for each page in part-> https://i.imgur.com/6rpRfSx.png”>mobile theme plugin, using this plugin, you’ll need to use the mobile editor to set a content for mobile pages -> https://i.imgur.com/UDU3BxW.png if you want to have the same design as on desktop, then you can use the option for individual responsive option for each page in part-> https://i.imgur.com/6rpRfSx.png

Thank you!

Hello,

Please check if you have the global header. For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/ delete the text or svg code and insert your logo.

Thank you!

Hello,

You need to download the latest version from your Themeforest account and try to update manually.

Thank you!

Hello,

Unfortunately, for social icons, you not change it to show the text.

Thank you!

Hi,

This can be changed only with custom work.

Thank you!

Hi,

Please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hello,

From what I can see, you seem to be having trouble managing it. Please contact us at contact@tagdiv.com and provide wp-admin access so we can adjust your pagination and icons.

Thank you!

Hello,

Please delete this value -> https://i.imgur.com/Y9IB5DX.png and check after. I think that you have a plugin conflict there. Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Please check this guide, delete the object cache file, and check again https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hi,

To see the hidden elements in Composer, you can enable this option from Manager -> Settings -> https://i.imgur.com/OkfpxSL.png
Also, if you don’t want to have the single post views on the post, you can delete them with right-click.

Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why

Thank you!