Hi,

Did you try to use the SEO title to change it to https://i.imgur.com/Kaaj6E5.png ?

Thank you!

Hello,

I see that you use WP Rocket, please set this option like this https://i.imgur.com/6LNNRCt.png https://i.imgur.com/mk1v36y.png

Thank you!

Hello,

Please provide some screenshots https://i.imgur.com/TL7xlJb.png Also, do you use have a plugin for SEO?

Thank you!

Hi,

I need to know what mobile version you use. Maybe the issue is only from cache, or object cache -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello @javiaceytuno,

Please let me know the subject of the email.

Thank you!

Hi,

You need to edit in a classic editor if you don’t use Gutenberg and delete the code.

Thank you!

Hi,

Yes, there is the name of the page. Please check those topics https://support.google.com/sites/thread/73516625/how-do-i-change-the-page-title-that-is-displayed-in-the-tab?hl=en
-> https://wordpress.org/support/topic/how-to-remove-the-page-name-from-the-website-homepage-title-on-the-web-browser/

Thank you!

Hello,

Please let me know what footer template you use. You need to delete the element with a right-click; the option from the Theme panel is for the standard template. You can delete a element ith right-click or with drag & drop place it into the deleting red zone from the bottom right of the page.

Thank you!

Hi,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/ or you can use WP Rocket.
Also, please let me know what plugin you use for the cache now.

Thank you!

Hello,

Please check this guide https://forum.tagdiv.com/primary-category/

Thank you!

Hi,

In order to remove the domain, you must no longer have that license on the website, and if you have a theme on that website, you need to have another license.
We can help with this request, but you will need to contact us via email at contact@tagdiv.com and provide the license key. Then, we’ll set the key in our system to be checked, and if it no longer appears on that domain, the domain will be removed.

Thank you!

Hello,

Please set an offset on the column -> https://i.imgur.com/qi9x919.png because you have more elements in the sidebar.

Thank you!

Hi,

Please check if there is an SVG code; if yes, please delete it -> https://i.imgur.com/QtnT5NO.png. Also, please check this option to show your logo https://i.imgur.com/2IGEy7o.png depends on what logo you have.

Thank you!

Hello,

If you want to exclude categories, add a ‘-’ symbol in front of each ID. If you want to display posts from a category and remove the posts included in one of its sub-categories, first add the parent category ID (ex. Fashion category – 341) and after it, place the sub-category ID (ex. Daily subcategory id: 342) with a ‘-’ symbol in front. If you decide to use the ‘multiple taxonomies filter,’ the standard Category Filter is ignored.

Thank you!

Hi,

If you delete the value will be posts only from the category selected like here on your website https://imgur.com/TmAAsO2

Thank you!

Hello,

I think that you have here some misconfiguration https://i.imgur.com/H1UZ70o.jpeg because the style seems to be broken.
Please provide some screenshots with what image you want to change.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

I have a question: if you select only one category, why would you want to exclude other categories that won’t appear anyway -> https://i.imgur.com/TmAAsO2.png ? Also, you can not use two filters at the same time.

Thank you!

Hello,

Can you please provide a screenshot of what you mean by the icon?

Thank you!

Hello,

Please edit the checkout page in the Gutenberg -> https://i.imgur.com/bI6lUoX.png delete the code from here after edit the page with tagdiv composer and add this element to be able to edit with tagdiv Composer -> https://i.imgur.com/bXk3zjg.png

Thank you!

Hi,

We can take a look at this and investigate the issue. Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hi,

I’m glad that now you can access the cloud library.

Have a great day!

Hello,

Yes, it would help if you used https://wordpress.org/plugins/ewww-image-optimizer/

Thank you!

Hi,

Did you change the credentials of the account that you provided?

Thank you!

Hi,

Usually in tab browser is displaying the website name and yes, this is handle by the permalinks -> https://i.imgur.com/pVoItdb.png -> https://i.imgur.com/wavABV3.png -> https://i.imgur.com/42e55n4.jpg as my colleague suggest; for more settings you can use the Yoast SEO -> https://www.wearewibble.com/yoast-seo-how-to-change-your-wordpress-meta-title-description/

Hope this will help you!
Thank you!

Hi,

I’m glad that you managed to solve it.

Have a great day!