Hello,

Unfortunately, I don’t what cause can be, because this a video made by me, and it works, as you can see here https://we.tl/t-B3YtshzrN3

Thank you!

Hi,

Alright, as I mentioned, please make sure you have extended support, only then can we assist you further.

Have a great day!

Hello,

Please let me know if you use the option from composer or theme panel.

Thank you!

Hello,

1. You can use the Mobile horizontal menu or you can do two menus.
2. Can you please provide some screenshots?
3. A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

I recommend not using a plugin to redirect; maybe the menu is not working because there is a plugin conflict or you have some misconfiguration.
Also, if you have created a mobile page, then please make sure that you have set the right menu for it.
Also, did you configure the cache plugin to enable mobile cache?

Thank you!

Hi,

The demo has a css that made the previous and next icons to look like that, there is the code, and you need to change the value for top to align as you want the icons. https://i.imgur.com/NqOjrGN.png

You can delete the extra class on the block and will look like this https://i.imgur.com/WVTYPMo.png

Thank you!

Hi,

Do you want to filter the block right? If yes, then this can be implemented only with custom work.

Thank you!

Hello,

Yes, you can add the svg in the manager -> https://forum.tagdiv.com/tagdiv-composer-website-manager/
For modal you can create a page with tagdiv Composer, and only set the page if in the modal and use it for mobile.

Thank you!

Did you sent the email?

Hello,

Are you sure the settings that you made are saved?
Also, this plugin is not tested with our theme, but we can take a look.

Thank you!

Hello,

So, you want to filter a block using the tdcf_price? Or can you provide more details about what you want to achieve?

Thank you!

Hi,

Please check this topic https://wordpress.org/support/topic/favicon-not-showing-on-bing/
Also, on the homepage there’s an option Customize icon => https://www.screencast.com/t/I2uVvP4b -> Site identity -> Site icon -> Change image -> publish => https://www.screencast.com/t/lY9WEOZEj

Thank you!

Hi,

You need to edit with tagdiv Composer the single post template -> https://i.imgur.com/SuHC8Im.jpeg

Thank you!

Hi,

It should work -> https://i.imgur.com/zp7cySS.png Please check the code is as I provided

Thank you!

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin.

Thank you!

Hello,

I just checked, and it seems that you have the mobile theme and AMP plugins. We don’t recommend to using amp, because it is deprecated -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp -> https://forum.tagdiv.com/topic/kiss-amp-goodbye/
Please disable the amp and tagdiv mobile theme plugins and check after.

Thank you!

Hi,

Please let me know where you added the code.

Thank you!

Hello,

You can use a plugin for this.

Thank you!

Hello,

If you have checked, the page works. Please try to use another browser.

Thank you!

Hi,

Please let me know what mobile version you use. Please provide the link to your website.

Thank you!

Hello,

Can you please provide the link to your website?

Thank you!

Hello,

Please check if you have the videos in the media library. If the videos are not there then you need to add them again.

Thank you!

Hello,

Please provide more details about what you want to change.

Thank you!

Hi,

I just checked and the video is working -> https://we.tl/t-d6K1DIPk4Q

Thank you!

Hello,

Have you tried to edit the content of the post? How did you add the content in the post? This is not caused by the theme; maybe you have a plugin that made this or a plugin conflict.

Thank you!