Hello,

You can add the featured image here: https://i.imgur.com/qoBdDus.png, but this will not be displayed on the page; if you want to have this image on the page, you can use a single background image and insert it there.

Thank you!

Hello,

Please delete the logo from theme panel, and assign it with tagdiv Composer https://i.imgur.com/bfPZEps.png https://i.imgur.com/EmzWCmI.jpg
For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/ delete the text or svg code and insert your logo.

Thank you!

Hello,

Please let me know what browser you use. If you use Safari, then please try to use another browser like Chrome.

Thank you!

Hello,

@Sergey Please let me know what you use, Newsmag or Newspaper.
Please try to delete and reconnect the Instagram account and clear the cache.

Thank you!

Hi,

Using the import/export option from the theme will allow you to import only the theme panel settings, the cloud templates go in tool > export – https://i.imgur.com/3Wxk885.png then to import you need to go in tool > import, then install the wordpress importer and click on run import – https://i.imgur.com/tyxoVvg.png

Thank you!

Hello,

I think that this post is a draft because I can not access it https://i.imgur.com/gIuWJ4R.png
Please provide a video with your issue.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello Anthony,

Did you create your own Youtube API key? If so, you can email us at contact@tagdiv.com and provide access and the YouTube API key there.

Thank you!

Hello,

Please provide more details about your issue.
Also, please delete the plugin from Plugins, and try to install them from Newspaper -> plugins.

Thank you!

Hello,

You need set thios url here https://i.imgur.com/CNMkr6M.png to work.

Thank you!

Hello,

I recommend using the footer template, and you can edit it with tagdiv Composer: https://forum.tagdiv.com/footer-templates/. If you want the footer standard template, please activate the tagDiv Stanrd pack plugin.

Thank you!

Hello,

You need to set the link with tagdiv Composer https://imgur.com/Upfp1hR
Please make sure the links contain the https://www.

Thank you!

Hi,

Please update the theme to the latest version 12.6.5.
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
If you’re not sure how to do it, our custom work team can help you with both theme updates and malware file cleanup https://tagdiv.com/submit-a-request/

Thank you!

Hello,

You can create your own icons and add them in the tagdiv managed and after use elements like icon to show them -> https://forum.tagdiv.com/tagdiv-composer-website-manager/

Thank you!

Hello,

Please make sure that the URL that you added contain https www. Please provide a screenshot with your link.

Thank you!

Hello,

Please do a test using only tagdiv plugins and check afterward.

Thank you!

Hello,

Please update the theme to the latest version, 12.6.5. It seems that you have an older version.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hello,

You can create a single post template and use that template only for posts that are referring to Google News. You can add that text in the single post template with tagdiv Composer.

Thank you!

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hello,

This functionality can be done only with custom code by our custom work team https://tagdiv.com/submit-a-request/

Thank you!

Hello,

I’m glad.

Have a great weekend!

Hello,

Unfortunately, no submissions were made for the showcase. However, anyone interested can submit to this form, and we will review the website and add it -> https://form.typeform.com/to/A8ZMaG?typeform-source=pr3.typeform.com

Thank you!

Hello,

Those are filters; you can delete them with right-click or change the type of the button of the filter.

Thank you!

Hello,

I suggest you build your own CPTs and taxonomies so you can edit them in the plugin.
This issue has already been discussed here: https://forum.tagdiv.com/topic/edit-slug-url-of-tdtax_app_category-to-something-custom/

Thank you!

Hello,

You need to delete text and upload the logo with tagdiv Composer https://i.imgur.com/3Ejsuut.jpg -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hi,

This can be done only with custom work.

Thank you!