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Anamaria
tagDiv Staff

Hi,

I think the problem is that the mega menu structure is not correctly made; please check this guide -> https://forum.tagdiv.com/mega-menu/
If you have a parent category with subcategories https://i.imgur.com/ScOzLD5.png -> https://i.imgur.com/9F8KosV.png , you need to select only the parent category for mega menu.
Also, please provide some screenshots with your settings for the menu an the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hi,

If the image is blurry, then please check when you upload it is full-size https://www.screencast.com/t/Oxue274e and clear the cache.

Thank you!

Anamaria
tagDiv Staff

Hi,

The tagDiv Composer is our page builder and it can be used for building pages and cloud templates, but not for creating posts. For this, you’ll need to use Gutenberg or a classic editor.
Using tagDiv Composer, you can build/edit the single post template (the layout of the posts).
Here is a video that will show you how to use the builder to create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg to do this you’ll need to have the posts already.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum or email if you have any questions.

Thank you!

Anamaria
tagDiv Staff

Hi,

For example, this plugin provides a shortcode https://wordpress.org/plugins/astrology/
A shortcode can be inserted by using the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

Thank you!

Anamaria
tagDiv Staff

Hi,

If you want to add it to have it for all posts with the same button, then you can edit the template with tagdiv composer and there is the button -> https://i.imgur.com/9d0bCwD.pnghttps://i.imgur.com/BwGWhua.jpg You need to use a cloud template -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Anamaria
tagDiv Staff

Hi,

What I can suggest is to contact the authors of the plugin, as they might have a solution for this issue.

Thank you!

Anamaria
tagDiv Staff

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Anamaria
tagDiv Staff

Hi,

My colleague will take a look via email.

Thank you!

Anamaria
tagDiv Staff

Hello,

The theme doesn’t have an option like that, you can try to use a plugin -> https://wordpress.org/plugins/tags/astrology/

Thank you!

Anamaria
tagDiv Staff

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that you found the culprit plugin.

Thank you!

Anamaria
tagDiv Staff

Hi,

In the worst cases, the settings in the theme panel may be lost (there have been isolated cases); in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Please let me know the results.

Thank you!

Anamaria
tagDiv Staff

Hi,

In order to make them to look the same size, you’ll need to set an excerpt on title and post content like this -> https://i.imgur.com/o8UQm5B.png
Also, you can set the excerpt on words or letters from theme panel -> https://i.imgur.com/c7Q8ckX.png
Here is a similar topic -> https://forum.tagdiv.com/topic/flex-block-1-and-same-blocks-height/

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad. Please let us know if you have other questions.

Have a great day!

Anamaria
tagDiv Staff

Hi,

You can activate them one by one plugin until you find the culprit.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you’re seeing only those please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=> https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.

Thank you!

Anamaria
tagDiv Staff

Hello,

1. There are two different elements. If you want a subscription when login into the website to be redirected to the page of my account, then you need to use the menu login element and disable the header login for the mobile menu. You can to disable the Sign in/join from Theme Panel -> Header -> https://i.imgur.com/YwttygP.png
2. You can create a custom modal popup for mobile where you can set the elements you want there https://forum.tagdiv.com/modal-popup/

Thank you!

Anamaria
tagDiv Staff

Hi,

You need to set your cache plugin, please let me know what plugin you use.
Also, the workflow that you want for subscribing can be done only with custom work or using another plugin.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can try to exclude those from cookies tds_leads, tds_leads_email

Thank you!

Anamaria
tagDiv Staff

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Anamaria
tagDiv Staff

Hi,

On live search you can use this option – https://i.imgur.com/jTjuZDb.png and in search page you can set the post look using those options – https://i.imgur.com/QX9K0yn.png
Nor if you want to exclude only a few pages or posts, then you can try a plugin:
– How to Exclude Pages from WordPress Search Results (Step by Step)
– Exclude Pages or Posts From Search Results

Thank you!

Anamaria
tagDiv Staff

Hello @shmilon,

Please get in touch with us at contact@tagdiv.com and provide the wp-admin and cPanel access to investigate it.

Thankyou!

Anamaria
tagDiv Staff

Hi,

I’m glad that is resolved.

Have a great day!

Anamaria
tagDiv Staff

Hello,

It depends on the cache plugin that you are using.

Thank you!

Anamaria
tagDiv Staff

Hello,

No, you can not use both page builders.
I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

Thank you!

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