Hi,

If you don’t want to use mobile theme for pages and posts, then disable the plugin.

Thank you!

Hi,

In the next update will be added the translations.

Thank you!

Hi,

I think that was an issue with the cache because now seems to display the responsive version – > https://i.imgur.com/4yunywf.png

Thank you!

Hi,

Please check if you have set the link to the category or if the category is added, not just a text.
Also, please provide the link to your website.
Also, please scan your website for malware.

Thank you!

Hi,

Please update the theme then.

Thank you!

Hi,

We don’t have a live chat. You can find thge documetation here https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you!

Hello,

Please let me know if you have the Google api https://forum.tagdiv.com/use-google-maps-api/ or Bing https://forum.tagdiv.com/use-bing-maps-api/

Thank you!

Hello,

Please activate the tagdiv plugins like tagdiv Composer, Cloud Library, and Standard pack plugin.

Thank you!

Hi,

I checked on more browsers, and the images are displayed. Please clear the browser cache.

Thank you!

Hi,

Yes, you need to edit with tagdiv Composer, select the viewport for phone, and set the menu there https://imgur.com/EJRp0P8

Thank you!

Hi,

Do you have the latest version of the theme 12.6.1?

Thank you!

Hi,

You need to deactivate that plugin; you can use FTP and rename it.

Thank you!

Hi,

Edit as I described in the topic, if not, then provide access to do a video with each step.

Hi,

Did you load a translation? Maybe there are some special characters.

Thank you!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hi,

The ad is not from us; there was another image. You can check our demos, and you will see that we don’t have that ad, that you have in the post.

Thank you!

Hi,

I checked, and now the images are displayed -> https://i.imgur.com/OEcfaxG.jpg; you need to do the test using only tagdiv plugins.
Tagdiv Composer is a required plugin for the Newspaper theme.

Thank you!

Hello,

Unfortunately, I don’t know how your theme works. What I can suggest is to do a test on a staging website and see if there will be issues.

Thank you!

Hi,

Please check the above suggestions.

Thank you!

Hello,

Unfortunately, no.

Thank you!

Hi,

Please let me know the results.

Have a great day!

Hi,

If the settings are not saved, please check the console https://i.imgur.com/0ex2unk.png and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/
Also, please let me know what PHP version you have.

Thank you!

Hi,

This is how it works; you can set a redirect for that link. Normally, there is the name of the author, not the word author https://i.imgur.com/luqzFk9.jpg ->https://make.wordpress.org/core/2020/06/26/wordpress-5-5-better-fine-grained-control-of-redirect_guess_404_permalink/

Thank you!

Hi,

Please check this video https://we.tl/t-Rrq912xJN6

Thank you!

Hi,

I hope those guides will help you -> https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/ -> https://forum.tagdiv.com/custom-fields-support/ -> https://forum.tagdiv.com/custom-post-type-support/

Thank you!