Hi,

Please provide the link to your website.

Thank you!

Hello,

If you have created a mobile page, please disable the mobile theme and amp plugins.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edited with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hi,

You can use the gallery image -> https://i.imgur.com/hwvadbR.png. In the next update will be added a new option for add frontend submission gallery.

Thank you!

Hi,

It depends on how you have set the custom field type here -> https://i.imgur.com/cENnfww.png

Thank you!

Hi,

No, I’m not sarcastic. In the file is the code https://i.imgur.com/pM73rZz.png -> https://we.tl/t-EUDawEPEOB please check this one

Thank you!

Hi,

You can ignore this warning, because the issue was fixed in version 2.7 -> https://wpscan.com/vulnerability/4eafe111-8874-4560-83ff-394abe7a803b

Thank you!

Hi,

Depends, some can be done with custom work or use plugins.

Thank you!

Hi,

You need to use a custom code css

.td-crumb-container{
display: none;
}
.sample-page .td-page-title
{
margin-top: 20px;
}
The code needs to be set in the Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Thank you!

Hello,

Normally, if you import the template from tagdiv Cloud Library, then the changes that you have made for an older template should not be displayed or applied, please make sure that you don’t have a object cache file -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

Your emails from Lead will be added in Opt-In Builder -> Leads Emails -> https://i.imgur.com/t4Ic7Kq.png

Thank you!

Hi,

This year, we made four updates; the next one will be next week.

Thank you!

Hi,

I’m sorry, but I’m not sure I fully understand what you are trying to achieve. Could you explain once again with some screenshots, please?
You can set the align of the ad here https://i.imgur.com/gRHBrKg.jpg

Thank you!

Hi,

Have you checked for a plugin conflict? You will have first to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, Also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hi,

To share a post with a featured image, please follow this guide: https://forum.tagdiv.com/facebook-share/ use SEO Yoast (in this guide you will know how to display the og image using Yoast plugin).
Also, you can check your website links using this tool -> https://cards-dev.twitter.com/validator
-> https://developers.facebook.com/tools/debug/

Thank you!

Hi,

Check if you don’t have 403 or 404 errors in the console, as displayed in the link provided above. I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hi,

You can stretch the row and set the width of the image.
Please let me know what element you use to add the image.

Thank you!

Hi,

I’m glad. Please let us know if you have other questions.

Have a great day!

Hello,

Yes, add the code from the file to the raw HTML.

Thank you!

Hi,

Do you have a service to send emails to the users? If you want, you can try to use a service like SMTP Server
-> https://www.wpbeginner.com/wp-tutorials/how-to-use-smtp-server-to-send-wordpress-emails/
-> https://www.siteground.com/tutorials/wordpress/use-smtp/

I hope this will help!

Hi,

If the settings are not saved, please check the console https://i.imgur.com/0ex2unk.png -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Hi,

Please check this code to do a FAQ element https://we.tl/t-VCHmsz0nP0, and the code in Raw Html.

Thank you!

Hi,

Please provide the link to your website.Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hi,

Please provide the link to your website.

Thank you!

Hello,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J

Thank you!

Hi,

I think only for new companies that you will add, it will apply the custom field.
Yes, you cam edit the published posts because maybe you want to update the information.

Thank you!