Hello,

When you assign a cloud template for a CPT or taxonomy, you can set an individual header and footer also, like for category/posts.

Thank you!

Hi,

A shortcode can be inserted in our theme by using the element called “Column text” or “Text with title” in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB The shortcode is automatically saved.

Thank you!

Hello,

I’m glad you resolved it.

Have a great day!

Hi,

You can use Smush, WP Super Cache.
WP Super Cache is tested with our theme, Smush is not tested, but some users use it without problems.
Also, please check those topics about pagespeed https://forum.tagdiv.com/topic/newspaper-theme-has-caused-my-website-to-slow-down-considerably/

Thank you!

Hi,

If you want to translate the website into a second language, you can use the WPML -> https://forum.tagdiv.com/using-theme-translations-together-wpml/plugin or maybe the polylang plugin.
The WPML plugin is tested and it is a premium plugin.

Thank you!

Hi,

Can you contact us via email contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hello,

You can try to use this custom code -> https://i.imgur.com/JuUw7ap.png .wp-block-table td:first-child{
width: 35%;
}
Please set this code in the theme panel > custom code> advance css > phone section and will be applied only on a mobile.

Thank you!

Hi,

A workaround could be to use the primary category -> https://i.imgur.com/NvC1EOE.png and this will be displayed on the block -> https://i.imgur.com/mYu4WyP.png

Thank you!

Hi,

So, those blocks use thumbs https://www.screencast.com/t/xMrbkzoh6z Now I checked, and seem the images are not blurry.

Thank you!

Hi,

Please delete this AD BOX block with right-click -> https://i.imgur.com/JaO2Hpz.png and check after.
Also, now look like this https://i.imgur.com/6jsvlA3.png

Thank you!

Hello,

I think you added the block in the header section, not in the content. Please check it -> https://i.imgur.com/0grq1B8.png -> https://i.imgur.com/tSXvPzH.png

Thank you!

Hello,

I checked and seems you have the Elementor plugin activated. Can you please do a test using only tagDiv plugins, clear the cache and check if the problem persists?

Thank you!

Hi,

Please try this method https://www.isitwp.com/get-custom-field-value-with-shortcode/ -> https://wpsites.net/wordpress-tips/adding-using-executing-parsing-shortcodes-in-a-custom-fields-value-field/

Thank you!

Hello,

What you can do is use the function to make the mobile menu sticky and don’t use the row sticky -> https://i.imgur.com/CQHR0mz.png

Thank you!

Hi,

About the CDN, the mobile theme is not working with the CDN, because this by default recognizes only the responsive version. There is an extension that should be working, but this is not free – https://developers.cloudflare.com/automatic-platform-optimization/reference/cache-device-type/ –> https://developers.cloudflare.com/cache/how-to/create-page-rules#cache-by-device-type-enterprise-only this normally should work with the mobile theme too.

Thank you!

Hi,

Do you hide the row for all viewports?

Thank you!

Hello,

The image are imported in the media, can you please provide some screenshots?

Thank you!

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Hi,

Please continue the discussion on one topic https://forum.tagdiv.com/topic/sport-durazno/#post-472759

Thank you!

Hello,

You can change the header like this -> https://i.imgur.com/77U0r2C.png -> https://i.imgur.com/isgTD9O.png and check if you made recent changes -> https://i.imgur.com/83TxnGb.png
Also, Have you checked for a plugin conflict?

Thank you!

Hello,

This sounds like a caching issue.You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say when you are logged was working correctly, then it can also be a cache or object cache https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/.
Please let me know what plugin for the cache you have and the server.

Thank you!

Hello,

Indeed, seems there is some issue.

Thank you for reporting this and thank you for your understanding!

Hello,

If you want, you can change the license for that website, you need to reset it from the System status and assign the new license.
Also, I saw that you have sent an email, please provide there the license certificate that you want to use on that website.

Thank you!

Hi,

The menu seems you solve it https://i.imgur.com/tZgn4Gw.png also, if you want to have a mega menu please check this guide https://forum.tagdiv.com/mega-menu/
To change the font and colour for the mobile menu please go in Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd
The social icons from the mobile menu are coming from the Theme Panel -> Social/Apis -> Social Networks -> https://i.imgur.com/kKYIECB.png remove/edit them after your needs.

Thank you!

Hello,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Please try not to reply multiple times in the topic/email if possible, this will only delay our response. Replying multiple times will refresh the topic/email date and move it to the back of the line, we answer from oldest to newest.
Please be patient! We will try to reply again and help you as soon as possible!
Support Hours (GMT+2)
Monday – Friday:
8:00 AM – 17:00 PM

Thank you!