Hello!

You can disable/enable sticky mobile menu and main menu when you access Website Manager, like this: https://www.screencast.com/t/EdpjIpsBHunx

Hope that helps you!

Thank you!

Hello,

Unfortunately, this can’t be done.

Thank you!

Hi,

Please check this topic to costumize the style https://jetpack.com/support/jetpack-blocks/contact-form/

Thank you!

Hi,

You need to set here your categories to work -> https://i.imgur.com/W2Uiig6.png

Thank you!

Hello,

Maybe the problem is caused that wordpress is not set to RTL, but if it works well now, you can let it be like that.

Have a lovely day!

Hello,

I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you

Hi,

Those are the resolution for each device -> https://i.imgur.com/icMGBnC.png
So, if you want to edit them, you can do it in this path -> wp-content/plugins/td-composer/legacy/Newspaper/assets/css/td_legacy_main.css
But you do not need to edit the file; you need to copy the code, edit it as you need, and set it to the Theme Panel -> Custom Code -> Custom Css -> https://i.imgur.com/wYQ4ZrH.png or you can set it in the child theme in css file.

Thank you!

Hi,

Have you checked if you don’t have a plugin conflict?

Thank you!

Hi,

Did you check the mobile version or the desktop version.?
Please provide a video.

Thank you!

Hello,

You can create a template like that -> https://www.screencast.com/t/UO3nFQuMN0Xr

Thank you!

Hi,

Yes, you can add the directory to your website and also the option to pay.
More details here
-> https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/
-> https://forum.tagdiv.com/filters-sorting-taxonomies/
-> https://forum.tagdiv.com/subscriptions/
-> https://forum.tagdiv.com/use-posts-lists-shortcode/

Thank you!

Hello,

I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hi,

Please check if you don’t have a plugin conflict.

Thank you!

Hi,

Please set the excerpt on letters -> https://i.imgur.com/kJjwEDW.png

Thank you!

Hi,

Thank you for reporting, but we investigated and it’s ok how the code works, maybe you have a browser extension.

Have a great day!

Hi,

You can align the text here in posts https://i.imgur.com/egYZro8.png

Thank you!

Hello,

Yes, the fonts are not applied if these are not enabled in Google Fonts from Theme Panel.

Thank you!

Hi,

We will add an option for disabling the advertisements in the next theme update. There will be a setting added in the theme system status panel. The update will be released soon. Please let me know if that is alright with you.

Thank you!

Hi,

If you don’t see the button edit with tagDiv composer in the top bar, then please check if you have this option enabled in the jetpack plugin, please disable it -> https://i.imgur.com/VFb1Oj7.png https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hi,

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– license certificate
– a link to this topic in order to identify you

Thank you!

Hi,

If you have two plugins for cookies, these may not work together.
Please do a test using only those plugins and tagdiv plugins and check after.

Thank you!

Hi,

I’m glad that now works.

Have a great day!

Hi,

Please contact us via email contact@tagdiv.com and provide the wp-admin access to the websites and the license certificate.

Thank you!

Hello,

I’m glad that you managed to solve it.

Have a great day!

Hello,

If you get a message like this“Sorry, you are not allowed to access this page.” ,then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Thank you!