Hello,

Have you checked for a plugin conflict? Please deactivate ALL plugins, including WP Bakery, except tagDiv ones. Also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hello,

You can use the Newsletter plugin https://forum.tagdiv.com/the-newsletter-plugin/

Thank you!

Hello,

I’m glad that you managed to solve it.

Have a great day!

Hello,

Please provide the link to your post. This post view that you have there is not from our theme.

Thank you!

Hello,

Please set the position header https://i.imgur.com/lDTPvjR.png over content and check after.

Thank you!

Hi,

Did you add the Page login/register shortcode from tagdiv Composer to your page https://i.imgur.com/TYn737n.png ?

Thank you!

Hi,

If the code needs to be added to the header, then you should add it to the Theme Panel -> Analytics/JS code in the head -> https://i.imgur.com/UypAKbc.png but you need to do a custom function if you want the code to apply only on the homepage.

Thank you!

Hello,

You can create a module and add a custom field where you can set your own text -> https://forum.tagdiv.com/modules-builder-newspaper-theme/ -> https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!

Hello,

Please let me know if you have assigned the category to the posts -> https://i.imgur.com/xAiZEae.png Can you please let me know your steps?

Thank you!

Hello,

AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp so we don’t longer recommend it.
Also, if you want to use mobile theme then you need to set the logo in Theme panel -> mobile theme.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hi,

You should check the errors from the console (CTRL + right-click -> Inspect -> Console) while it is loading so you can see which errors you encounter there.
Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also another possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Hello,

I recommend creating your own module and there you can set the custom taxonomy like this https://i.imgur.com/hjQixNO.png -> https://i.imgur.com/DJ69VoQ.png -> https://forum.tagdiv.com/modules-builder-newspaper-theme/

Thank you!

Hello,

This will be added only as a social icon, not like a social counter or share. In the next update, we will add more options.

Thank you!

Hello,

No, you can not use a single post template like a page template. The page templates can’t be global on each page, and it is not working as a single template, for example.
Create a new page in Dashboard -> Pages, press the publish button, and view. Edit it with the TagDiv Composer: https://prnt.sc/gGw1zq0zdf3r and start customizing it as you like to add text, using the element column text, image using the elements from tagdiv Composer. You can import from the Cloud Library sections, blocks, etc. already designed. Also, you can save the elements from your page with a right-click and use them on the other pages.
You can create a sidebar like in this guide https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Hello,

Can you please provide more details about the issue with the plugin and the color picker?
AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp so we don’t longer recommend it.

Thank you!

Hello,

This issue will be resolved in the next update of the theme. We are sorry for this inconvenience.

Thank you!

Hi,

Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why

Thank you!

You can not delete the empty column, only the row that contains empty columns. You can change the layout of rows.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.

Thank you!

Hello,

Please let me know the exact error you are receiving. Also, please ensure you didn’t request a refund for those licenses.

Thank you!

Don’t hesitate to contact us if you have other questions.

Have a great day!

Hello,

The white space is from an ad which is not load https://i.imgur.com/IaLuEkd.png so please let me know where you have set the code for ads.

Thank you!

Hello,

You can reset your license from Newspaper -> System status. Also, if you want to check on what domains the license is used, you need to contact us via email at contact@tagdiv.com and provide the license certificate there.

Thank you!

Hi,

The Revolution Slider that we provide is a Bundled Plugins in our theme. No need to activate it, simply ignore the activation messages and you can use it for the sliders that our theme is providing -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/.
What is a bundled plugin?
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
The license is only for the theme; if you want to have the premium version of the plugin, then you need to buy a license for it.

Thank you!

Hello,

@raheem092 Please let me know what version of the theme, WordPress and PHP you have.
Also, have you checked for a plugin conflict?

Thank you!

Hello,

You can use the duplicator plugin https://duplicator.com/how-to-migrate-wordpress-site/
Using the import/export option from the theme will allow you to import only the theme panel settings, the cloud templates go in tool > export – https://i.imgur.com/3Wxk885.png then to import you need to go in tool > import then install the wordpress importer and clink on run import – https://i.imgur.com/tyxoVvg.png

Thank you!