Hello,

Do you have the elements like plans price and plans button on the page? Please add them and after you can set your plans https://forum.tagdiv.com/shortcodes/

Thank you!

Hello,

There are different images, if you delete the extra class on the column will see the images -> https://i.imgur.com/l7WIxvb.png and this code https://i.imgur.com/SRxiK06.png -> https://i.imgur.com/H4pdP1Q.png
So you can replace the images -> https://i.imgur.com/aSqfXjt.png

Thank you!

Hello,

To disable comments in WordPress for All Posts:
Go to Settings > Discussion in your WordPress admin panel.
Uncheck “Allow people to submit comments on new posts” and save changes, as you did.
For Individual Posts:
Edit the post.
In the Discussion panel, uncheck “Allow comments” (Enable the Discussion panel from Screen Options if not visible).
Update the post.
Also, please check the suggestion provided by @simchris.

Thank you!

Hello,

You have the AMP+tagdiv mobile theme, which is why you don’t have the button on mobile.
You’ll need to create a separate content in mobile editor section at the bottom of the page – https://forum.tagdiv.com/mobile-theme-introduction/ – https://i.imgur.com/S83kxsC.png or disable the mobile theme on the page where it is the newsletter -> https://imgur.com/d3kTBRf
Also, the AMP plugin is deprecated – https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp

Thank you!

Hello,

Please let me know how you have set the featured image. You can check this guide https://forum.tagdiv.com/newsmag-featured-image-or-video/
Also, please provide the link to your website.

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?

Thank you!

Hello,

You can change the style on the block in Gutenberg, or if you want only the font size, family you can do it in Composer -> https://i.imgur.com/Sx1X21y.png

Thank you!

Hello,

Yes, you can not exclude posts from a category, but you can choose another type, for example, the tag option, to filter it.
he code for infinite post iframe is on those files:
-> wp-content/plugins/td-cloud-library/includes/tdb_ajax.php
-> wp-content/plugins/td-cloud-library/assets/js/js_posts_autoload.min.js
-> wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
Also, this can be implemented with custom work, if you want.

The options in the theme are added based on their popularity and how often they have been requested. This option hasn’t been requested very often.

Thank you!

Hello,

To change the profile image you can do in my account section -> https://i.imgur.com/OnGojBJ.png
Also, to upload files, you can create a frontend submission ->
https://forum.tagdiv.com/create-frontend-submission-form/

Thank you!

Hi,

In cases like yours, what you need to do is to contact us via email at contact@tagdiv.com, provide the license key and let us know the domain that you need to assign the license. Our team from email will let you know what needs to be done further. Also, please include this link in the email to be quickly identified.

Thank you!

Hello,

Please check the block with “No posts” and delete it the offset number; leave it empty with no space or value: https://app.screencast.com/Gh9jDf6t0XtLS

Thank you!

Hello,

So, are the settings you made on the sidebar with tagdiv Composer not saved?
If the settings are not saved, you can inspect them by right-clicking -> inspect -> console -> select the error in the tab network -> preview, and you can see the cause.
Please check this topic https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Hello,

Please provide more details about your issue with screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

You can set the post type here -> https://i.imgur.com/RDymowz.png -> https://forum.tagdiv.com/flex-block-settings-guide/; this way, it should be displayed on the flex block of post type events. You can check this topic https://forum.tagdiv.com/topic/custom-post-types-the-events-calendar/

Thank you!

Hello,

The page templates can’t be global on each page, and it is not working as a single template, for example.
Create a new page in Dashboard -> Pages, press the publish button, and view. Edit it with the TagDiv Composer: https://prnt.sc/gGw1zq0zdf3r and start customizing it as you like to add text, image using the elements from tagdiv Composer. You can import from the Cloud Library sections, blocks, etc. already designed. Also, you can save the elements from your page with a right-click and use them on the other pages.
You can create a sidebar like in this guide https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Hello,

I’m glad that you managed to solve it.

Have a great day!

Hello,

I’m glad that you managed to solve it.

Have a great day!

Hi,

The Revolution Slider that we provide is a Bundled Plugins in our theme. No need to activate it, simply ignore the activation messages and you can use it for the sliders that our theme is providing -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/.
What is a bundled plugin?
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
The license is only for the theme; if you want to have the premium version of the plugin, then you need to buy a license for it.

Thank you!

Hello,

Yes, there will be only a list of the posts. You need to create a page as you want and set the link in the menu. It does not need to be set in the Reading section.

Happy New Year!

Hello,

Please let me know what you see in the social share section in the theme panel.
f you’re seeing only NAVER please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=> https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide
– wp-admin URL and credentials
– cPanel URL and credentials
We will fix the problem. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hello,

Please check this guide https://www.hostinger.com/tutorials/504-gateway-timeout
Also, have you checked for a plugin conflict? Please deactivate ALL plugins, including WP Bakery, except tagDiv ones. Also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hi,

Unfortunately, there is no method to put the titles of imported posts in bold.

Happy New Year!

Hello,

This code changes the size of the title of the post, not the post content https://i.imgur.com/dQ45bkM.png
Please replace the code with this .td-post-template-default .td-post-header header .entry-title
{
font-size: 40px!important;
}

Thank you!

Hello,

Do you use Ubuntu 22.04?If yes you need to update the security packages:

apt update && unattended-upgrade -d
Then re-issue Lets Encrypt Cert on a site-by-site basis
Also, please check this guide https://wpastra.com/docs/fix-for-curl-error-51-ssl-no-alternative-certificate-subject-name-matches-target-host-name-websitedemos-net/ and topic https://stackoverflow.com/questions/20842970/curl-fix-curl-51-ssl-error-no-alternative-certificate-subject-name-matches

Thank you!

Hi,

Please ensure that there are no conflicts with untested plugins by deactivating all non-tested plugins, including any child themes you are using. Additionally, clear all cache and try again.

Make sure to resave your permalinks.

Check if the following code is missing from your .htaccess file: https://www.screencast.com/t/iN0R93dD3p. This requirement is not displayed in the System status , and add this code: https://i.imgur.com/k44HWD5.png. You may want to ask your hosting provider for assistance with this. For more details, refer to https://forum.tagdiv.com/requirements-for-newspaper/ and https://forum.tagdiv.com/tagdiv-composer-not-working/.

Thank you!