Hello,

If you are referring to changing the limit posts for Big Grid Flex, then, unfortunately, you can’t do it.
Some blocks have this grid layout, others no -> https://i.imgur.com/TbKLIzW.png

Thank you!

Hello,

You can show the exclusive label for blocks -> https://i.imgur.com/T7ZPBcL.jpg -> https://i.imgur.com/NBKFBuH.png
To have the exclusive badge you need to have that post locked.
Please check this article -> https://forum.tagdiv.com/lockers/

Thank you!

Hello,

You can exclude a category or subcategory from display in a block like this: -> https://imgur.com/PHnwRab https://prnt.sc/7RG90kzgszFv (-ID).

Thank you!

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Hello,

Please activate the tagdiv plugins and follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
Also, please make sure there is no plugin conflict.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

You can import from Cloud Library on your page -> https://i.imgur.com/056P42f.png-> https://i.imgur.com/Xwb3E5T.png. The block will be set at the bottom page content, but you can move it where you want, select the row => https://i.imgur.com/ddupL4m.jpg

Thank you!

Hello,

Please let me know if you tried to use only tagdiv plugins and if the problem persists.
Also, please check if you don’t have malware -> https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/

Thank you!

Hello Patrick,

You can set the layout of the row in three columns, and you can set on each column a width -> https://prnt.sc/KIATcBeyFqQV. The cumulate % need to be 100% in each row and inner row.
You can find more details here
-> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
-> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hello,

In the next update, should be solved it.
You can do some tests on staging using the rc12.3 version.

Thank you!

Hello,

You need to ask google to reindex your website https://i.imgur.com/xvcv8LT.png with the new structure for amp https://ahrefs.com/blog/google-index/
https://developers.google.com/search/docs/advanced/crawling/ask-google-to-recrawl

Thank you!

Hi,

You can use a backup for the theme panel -> https://i.imgur.com/Ki988c5.png -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hello,

From What I see, this error is not from our theme; please do a test using only tagdiv plugins and check after.
The error is from a plugin https://wordpress.org/support/topic/fatal-error-uncaught-valueerror-missing-format-specifier-at-end-of-string/

Thank you!

Hello,

What I can suggestion is to do a test on staging, to use the version RC12.3 -> https://i.imgur.com/u9gVMQn.png and check if the problem persists. If the problem is still there, downgrade to another version like 12.1 and see if the problem is solved.

Thank you!

Hello,

Please make sure that you have set the ACF in form input.
Also, please provide a video with your steps.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.
Our team will take a look and help you ASAP!

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide the wp-admin access to the website.
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hi,

So, the settings that you made with tagdiv Composer are note saved, right?
Please check the console of the browser when you hit the button save https://i.imgur.com/0ex2unk.png -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Hi,

Thank you for providing this information; I will forward it to the developers, who will analyze it.
Thank you once more, and we will do our best to resolve the situation.

Have a great day!

Hello,

I think you referring to creating a sidebar; you can check this guide https://forum.tagdiv.com/sidebars-tutorial/
You can add the sidebar in the inner row and after you can save it and use it where you want https://www.screencast.com/t/oa9bVj7Y9F

Thank you!

Hello,

For the audio block, you can add an extra class https://i.imgur.com/yikEH7I.png, so you can do a custom code to hide it for the desktop and display only for the amp, set the code here https://i.imgur.com/caVLVwm.png

Thank you!

Hi,

Have you tried to see that this issue is not caused by a plugin conflict?
Usually, this issue is caused by a plugin conflict; please do a test using the theme plugins, clear all cache and see if the problem persists.

Thank you!

Hello,

Here is not set the link correctly -> https://i.imgur.com/RgCih4s.png as in our documentation, and that is displayed like that.
You can’t edit the Mobile theme and AMP version with tagdiv Composer; the only settings are from Theme Panel -> Mobile Theme.
1. The color for the menu is this one -> https://i.imgur.com/iI6oIMe.png and you can upload the logo here https://i.imgur.com/txTOvca.png
2. Please provide a screenshot to understand what you are referring to.
3. You can hide them on the posts from here -> https://i.imgur.com/AN90QQz.png and from blocks here -> https://i.imgur.com/MyVATTX.png
4. You translate it from Theme Panel -> Translations-> Translations or you can simply set a space and then will not be displayed.
5. This is the layout for AMP, and the images are displayed.
The mobile+AMP has standard templates, and you can’t customize them.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose your mobile version.

Thank you!

Hello,

You can create a css for that video script -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hello,

Please let me know about you referring to “color on the infinite from footer”.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide the wp-admin access to the website. I will do the changes for you.

Thank you!