Hello,

Please provide the link to your website and a video with your steps.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

The link doesn’t work https://i.imgur.com/Ka0mWjH.png
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website.
Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png

Hope it will help you!

Thank you!

Hello Robert,

Please provide some screenshots with your settings. Also, make sure that your changes are saved.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

You can not delete the empty column, only the row that contains empty columns.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

You can change the layout of the row/inner row -> https://i.imgur.com/c2E5hDo.jpg and then the inner column will not be displayed.

Thank you!

Hello,

I’m glad that you found the settings to obtain the desired results.

Have a great day!

Hi,

This issue has already been discussed here: https://forum.tagdiv.com/topic/theme-activation-issue-3/
In case the problem persists, please contact us via email at contact@tagdiv.com

Thank you!

Hello,

Our theme also works with Nginx, but yes, there may be some problems related to Mod Security, which block certain functionalities, but they can be fixed-> https://forum.tagdiv.com/search/nginx/
You can use it.

Thank you!

Hello,

To hide the Image Ad, please duplicate the Single Post Template and assign it only for this post, after you can edit it and delete the image ad.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here is explained how to duplicate a header template correctly and do some changes for single post template

Thank you!

Hello @ebarlowjr2,

I just checked, and now and seems the menu is not the same https://i.imgur.com/752gTDl.png -> https://i.imgur.com/NfGBlAe.png there is not set link.

Thank you!

Hello,

You need to set your url for social media -> https://i.imgur.com/0my9r0F.png please makse sure that is with https://www

Thank you!

Hello,

The ACF group field type was not implemeneted.

Thank you!

Hello,

You can add a category for those posts and set the category for that block, and sort it random.

Thank you!

Hello,

These are the paths => wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php => https://i.imgur.com/bQpMgSf.png and this for flex block 1wp-content/plugins/td-composer/legacy/Newspaper/includes/modules/td_module_flex_1.php
Also, please check this topic https://forum.tagdiv.com/topic/how-to-change-the-size-of-thumbs-on-moduleblock/

Thank you!

Hi,

Don’t worry, we are here to help.
You can set the Title length -> https://i.imgur.com/7QPtM1H.png -> https://forum.tagdiv.com/excerpts-introduction/

Thank you!

Hi,

We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login.
Also, please do a full backup of all files and databases.

Thank you!

Hi,

We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Hello,

Please check this guide > https://andrew.technology/wordpress-fix-super-cache-plugin-issues/
-> https://stackoverflow.com/questions/52810172/how-do-i-fix-wp-super-cache-error-message

Thank you!

Hello,

If you want to make the layout full width, then to change the website width, you need to make sure that you don’t have set a background color/image in the Theme Panel because this makes your website boxed. Make sure this option is disabled => https://www.screencast.com/t/ejiNPCBF
To set a page to full width, you’ll need to edit it with tagDiv Composer like this -> https://i.imgur.com/i5IUJ9E.jpg add or select a row and stretch it after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg

Hope this helps you!

Thank you!

Hello,

So, you don’t have a firewall. Please let me know when this error appears when you try to edit with tagdiv Composer or when you try to save.

Thank you!

Hello,

You can achieve that only if you use a custom code css; if you want only for a specific block, please add an extra class -> https://i.imgur.com/I5hAuoj.png set the meta info to align to the bottom, and after use, this custom code with your extra class added -> .yourclass .td_module_wrap .entry-title
{
position: absolute;
top: 0;
}

Set the code in theme panel-> custom code-> custom css.

Thank you!

Hello,

There is for figure marguin 0, if you wnt you can chage it with this custom code figure.wp-block-embed
{
margin: 15px;
}
Set the code Newspaper -> Theme panel -> Custom code -> Custom CSS.
I will add that that edge should be modified, to be a different size.

Thank you!

Hello,

There are some settings for each module -> https://i.imgur.com/tqrMdJn.png to adjust the image size -> https://i.imgur.com/qwCgbal.png

Thank you!

Hello,

I just checked https://www.screencast.com/t/MffVfKsmp -> https://i.imgur.com/Fl7s4ae.png, but I don’t see where is the slider.

Thank you!

Hello,

Yes, you need to use a custom code css to hide the first module.
For example for Big Grid Flex 9, you can display 5 posts, but you need to hide two modules .
You can use this code for big grid flex 9 .td_block_big_grid_flex_9 .td_module_flex_6
{
display: none;
}
Please set this code in the theme panel > custom code> advance css > phone section and will be applied only on a mobile or if you want to apply also on a desktop only in custom code -> custom css.

Thank you!