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Anamaria
tagDiv Staff

Hi,

Can you please provide a screenshot? Because I see that the offset is still there https://i.imgur.com/wC7bdAM.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please edit the category page with the tagdiv Composer, click on those blocks, and make sure there is no offset -> https://app.screencast.com/Gh9jDf6t0XtLS -> https://forum.tagdiv.com/offset-feature/

Thank you!

Anamaria
tagDiv Staff

Hi,

I checked on a page, and it is working
https://prnt.sc/0bP08nk4a8Ul -> https://prnt.sc/h0p7cCmAtIbi. Can you ask a friend to share your post on his page?

Thank you!

Anamaria
tagDiv Staff

Hello,

What can I say, your experience was quite an adventure! I’m glad that in the end, you managed to solve it. Also, if you haven’t already done so, I recommend using Wordfence to scan your website. You can also use a CDN for added security. Also, the topic will remain open in case another user has experienced the same issue and can offer you some advice.

Have a great day!

Anamaria
tagDiv Staff

Hello,

I just checked and it seems that this error is no longer showing. It looks like you fixed it in the meantime -> https://search.google.com/test/rich-results/result?id=5kNM3tKKw54hEYslcVghFg -> https://search.google.com/test/rich-results/result?id=25gSswy6lf-xE07ddngWVA

Have a great day!

Anamaria
tagDiv Staff

Hello,

Unfortunately, this modification can only be done with custom work, because a different workflow is required for account verification.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have deleted the button from the desktop header, sticky header, mobile header, and sticky mobile header as well. After that, use the option to remove the URL https://support.google.com/webmasters/answer/9689846?hl=en -> https://seotesting.com/google-search-console/url-not-found-404-errors/

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, if you want to use the same element without making any changes to it, you can save that element by right-clicking and then giving it a name—please just avoid using special characters. After that, you can find it in Composer as the last element in the Composer list -> https://i.imgur.com/2G2B1CE.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You have a header template from Cloud Library, then you need to edit with tagDiv Composer https://www.screencast.com/t/Y5j6ArY8Ug, select the logo and set there the image, make sure that is set to show and delete the logo text or SVG code-> https://imgur.com/ve11Fwt -> https://forum.tagdiv.com/add-logo-newspaper/
For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png
Also, if the logo is in a modal popup, you need to edit that page to change the logo.

Thank you!

Anamaria
tagDiv Staff

Hello,

I recommend disabling the tagDiv Mobile Theme plugin, as any changes made for mobile won’t be reflected while it’s active. You can create mobile pages and templates.

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use; for this , you need to convert the header and footer -> https://www.screencast.com/t/HrjOBNayd to edit with tagdiv Composer.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Anamaria
tagDiv Staff

Hi,

The tagDiv Composer is our page builder. It can be used to create pages and cloud templates, but not posts. For this, you’ll need to use Gutenberg or a classic editor.
Using tagDiv Composer, you can build/edit the single post template (the layout of the posts).
Here is a video that will show you how to use the builder to create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg to do this you’ll need to have the posts already. So, please create your posts using the Gutenberg editor, and delete the pages or manage them as you wish. After that, you can customize the single post templates for posts with tagDiv Composer.

Thank you!

Anamaria
tagDiv Staff

Hello,

I just did a test and seems to work https://i.imgur.com/SSLUQh5.jpeg Maybe was a cache issue.

Have a great day!

Anamaria
tagDiv Staff

Hello,

I’m glad.

Have a great day!

Anamaria
tagDiv Staff

Hi,

AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp so we don’t longer recommend it.

Thank you!

Anamaria
tagDiv Staff

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Anamaria
tagDiv Staff

Hello,

We’re sorry for this inconvenience. This will be resolved in the next update.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

Please provide a screenshot of the error you have there.
Also, please ensure you have the license assigned to the domain from Newspaper -> My license.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Anamaria
tagDiv Staff

Hello,

Do you use tagdiv Newsltter plugin? If yes, then those come from there. Normally, shouldn’t appear so many times in the media files. Did you maybe delete the plugin and reinstall it?

Thank you!

Anamaria
tagDiv Staff

Hello,

Please do a test using only tagdiv plugins, make sure that you don’t have an object cache file -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/, and check if the issue persists.
Also, please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

​Hello,

Please note that you no longer have active support. Also, you have renamed the theme -> https://i.imgur.com/Z2oN8ds.png. Please do a clean install, and you will see that it works, but because you renamed the theme, this error appeared, and as a result, live search is no longer working https://i.imgur.com/wJyAovH.png

Thank you!

Anamaria
tagDiv Staff

Hello,

I tested it and it seems that in the latest version, the option to open a modal inside another modal no longer works. I’ve added it to the list and I hope it will work again in a future update. I apologize for this inconvenience.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can set alignment here https://i.imgur.com/D6k1hwX.jpeg
Also, you can buy the extended support or a new license.

Thank you!

Anamaria
tagDiv Staff

Hello,

You have the Siteground plugin, and this one can interfere with the theme settings. Please disable it, clear the cache and check after. You can delete the cache from the files -> https://i.imgur.com/yWvbbrt.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Anamaria
tagDiv Staff

Hello,

You can translate it in the theme files wp-content/plugins/td-composer/legacy/common/wp_booster/td_social_sharing.php -> https://i.imgur.com/A6mIVVB.png

Thank you!

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