Hello,

Please provide the link to your website.

Thank you!

Hi,

Yes, I can take a look at it; for this please contact us via email at contact@tagdiv.com and please provide wp-admin access and the link to this topic to identify you.

Thank you!

Hi,

Google Analytics gives real and unique value to your visitors. Our post-view counter will count any post-visualization, even if the post is visited twice by the same person, and that’s why appear that difference.

Thank you!

Hello,

Please make sure when you add the featured video, the Post Type is for video -> https://i.imgur.com/qKNZ7aR.png

Thank you!

Hi,

I added this request, but I don’t know if it will be done, because it is a more complicated procedure then with each element saved

Have a nice day!

Hello,

So I think you are referring to this option -> https://i.imgur.com/nyaBSXQ.png for me, this works https://i.imgur.com/S1sb6LW.png. Please provide the link where you add the button hide for visitors.

Thank you!

Hello,

I checked and now the gap is reduce https://i.imgur.com/Y5MulrZ.png
It seems you managed it.

Have a nice day!

Hi,

Please check this setting https://i.imgur.com/5mvhIEm.png and clear the cache.

Thank you!

Hello

Have you tried to see that a plugin conflict does not cause this issue?
Usually, this issue is caused by a plugin conflict; please do a test using the theme plugins, clear all cache, and see if the problem persists.

Thank you!

Hello,

Please let me know if you changed the Date Format.
Please ensure that the error is not from a plugin conflict; please let only tagdiv plugins be activated and check again.

Thank you!

Hello,

We need to investigate, so if you agree, please contact us via email contact@tagdiv.com and provide access.
Also, login access can be temporary.

Thank you!

Hello,

For the posts loop, you can’t remove a category.
You can do it with Flex Block or Big Grid Flex.

Thank you!

Hello,

I’m glad that you solved the problem.
Maybe you have an object cache, which is why this problem appears. You can change it if you have a file like an object cache.

Thank you!

Hello,

I just checked and saw that you added the Posts Loop block.
Also, I recommend using Flex Block/Big Grid Flex and set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png

Thank you!

Hello,

Please let me know what host you have.
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
if you use nginx please check this topic https://wordpress.org/support/topic/failed-to-load-resource-neterr_http2_protocol_error/

Thank you!

Hello Alex,

Those are the settings https://i.imgur.com/4pN6oVD.png -> https://i.imgur.com/KL6IyhW.png
You can try to import that footer template and you can see the settings -> https://forum.tagdiv.com/footer-templates/

Thank you!

Hello,

Please let me know how you added the table and where.

Thank you!

Hello,

If you notice that the site redirects to other sites, it may be because of injected malware. We recommend you follow the steps below:
– Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
– Update the theme to the latest version, Newsmag v5.2.3
If you have gone through the steps above and are still facing issues, don’t hesitate to contact us via email at contact@tagdiv.com. We’ll be ready to help you as soon as possible.

Thank you!

Hi,

Please let me know if you have other questions.

Thank you!

Hello,

You can do the SEO using a plugin like Yoast SEO -> https://www.hostinger.com/tutorials/wordpress-meta-description

Thank you!

Hi,

I answered here https://forum.tagdiv.com/topic/save-as-element/#post-461449. Usually, if an element is saved, then if you made changes to it, it will not be changed for all, only that one that you edited.

Thank you!

Hello,

Unfortunately, no. A workaround there could be to add an inner row in that column and add the elements, and you can save the inner row.

Thank you!

Hi,

Please check this video https://www.screencast.com/t/W6cv3m86lG0. If you have some error please then go to Network, select the error, and see the preview.

Thank you!

Hello,

1. This is an image, so needs to do some editing software. You can change the font only if it is a logo text -> https://i.imgur.com/OWnKMeF.png -> https://i.imgur.com/RxOd6Gq.png and the space here https://i.imgur.com/gg5Jugq.png
2. Did you made some custom code for menu?

Thank you!

Hello,

Please provide the link to your website.
Also, please check this topic https://wordpress.org/support/topic/facebook-feed-error-when-this-happens/

Thank you!