Hello,

Please ensure that the error is not from a plugin conflict; please let only tagdiv plugins be activated and check again.

Thank you!

Hello,

If you want to display on the flex loop, you can use this custom-made module -> https://demo.tagdiv.com/newspaper_real_estate_pro/ -> https://forum.tagdiv.com/edit-modules-flex-block-x/.
Also, changing the code for those requires more knowledge, but you can contact the custom work team at https://tagdiv.com/web-development-services/ to help you.

Thank you!

Hello,

I checked and now it seems you don’t have the AMP plugin activated.
Please note that you can’t customize the AMP pages with the tagDiv Composer.
You have only some settings for this layout, which you can find in the Theme Panel -> Mobile Theme.
The AMP works better only with the Mobile Theme plugin. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Hello,

Please change the logo from the TagDiv Composer, also from the sticky header: https://www.screencast.com/t/rt2wWAt3JFEY
For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hello,

If you have a child theme, please use the main theme to do the update.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hello,

I saw that you have a Flex Block 1, which is not filtered correctly. To filter the block, you need to set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png.
But to display all the posts from that category, you must add a Posts Loop block.

Thank you!

Hello,

I’m glad that you find a solution.

Have a great weekend!

Hello,

So you cleaned up the code files, right? if not, we can help you by email.

Have a great day!

Hello,

Please select the row on the header and check if you have set a shadow -> https://i.imgur.com/LWXWK5S.png. Please remove it.

Thank you!

Hello,

It seems you don’t have the Single Post Template set globally; for some posts is, the template from the theme Panel, so please check it.
Also, you can use a backup for the theme panel -> https://i.imgur.com/Ki988c5.png -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hello,

You can use Flex Loop or Flex Block X to display the modules with cpt.
You can find more details here
-> https://forum.tagdiv.com/filters-sorting-taxonomies/
-> https://forum.tagdiv.com/custom-post-type-support/
-> https://forum.tagdiv.com/edit-modules-flex-block-x/

Thank you!

Hello,

If you referring to this menu, then section of the menu is made like a page and is set in the element modal popup -> https://forum.tagdiv.com/modal-popup/ https://i.imgur.com/RJobJZu.png -> https://i.imgur.com/0ItARv5.png

Thank you!

Hello,

Please provide a video with your settings.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please note that you can’t customize the AMP pages with the tagDiv Composer.
You have only some settings for this layout, which you can find in the Theme Panel -> Mobile Theme
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hello,

Thank you for this information
Some viruses have appeared that infect WordPress themes and files, and this problem is not only with our theme.
We assign developers to each case, and they prepare an update in which the theme will be better secured, but the wp files must also be secured.

Thank you!

Hello,

You can try to use /amp/ and check the results.

Thank you!

Hello,

Please provide some screenshots of what settings are missing, and please make sure that you have the tagdiv plugin installed and activated.

Thank you!

Hello,

Please purge the cache for that category a few times. You have a plugin that does an object cache.

Thank you!

Hello,

Please check if you have set a background color for the row and zone.

Thank you!

Hello,

I don’t understand what it is referring to. Can you tell me where this problem occurs?

Thank you!

Hi,

I will make a video for you on the website so we can see what the problem is.

Thank you!

Hello Martin,

Not to worry; we’re here to assist you.

Have a great day!

Hi,

Have you tried to see that a plugin conflict does not cause this issue?
Usually, this issue is caused by a plugin conflict; please do a test using the theme plugins, clear all cache, and see if the problem persists.

Thank you!

Hello,

If you do as I said above, then you can edit the page.

Thank you!

Hello,

I think the problem is because the settings are not saved, so please do a test using only tagdiv plugins and check the console -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!