Hi @brakussale,

We should investigate this issue.
Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic to identify you

Thank you!

Hello,

Unfortunately, this plugin Buddyboss is not tested with the theme.
If you want to have the plugin compatible with the theme, then this requires more knowledge, but you can contact the custom work team https://tagdiv.com/web-development-services/ to help you to integrate the plugin.

Thank you!

Hello,

Please go to your account Disqus and check the configuration https://i.imgur.com/iE3EAVf.png set the shortname here https://i.imgur.com/rwHl42Y.png

Thank you!

Hello,

Yes, you can use the structure for link Nameofcategory .

Thank you!

Hello Ivett,

Please set the wp-memory and the requirements like our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also, make sure that you are using SSL and you have a good bandwidth; the one from our server is 1GB/s, and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Also, you can check the console if you receive a message error.

Thank you!

Hello,

Those errors are from the AMP plugin; please let me know if you use the AMP plugin provided by the theme.
Also, you can delete it and reinstall and activate it from the Newspaper plugin.

Thank you!

Hello,

Please go to My License and activate the license on the website where it is inactive.

Thank you!

Hello,

You can use a license key for one single product. We’ve introduced the Manage License System, which can be seen in the 11.4.3 version of the theme in Newspaper -> My license. You can assign or unassign a domain from there. One can be used for staging and one for your live website. That message appears if you try to unassign a domain so often, so you need to wait until that date.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

I’m glad that you solved the issue.

Have a great day!

Hello,

I just checked, and now the website looks fine -> https://www.screencast.com/t/bJpLT82HA
Did you solve the issue?

Thank you!

Hi,

This issue has been discussed already here, please check this thread: https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-66/

Thank you!

Hello,

Yes, you can simply delete the text -> https://i.imgur.com/5GU9Ml9.png

Thank you!

Hello,

UPDATE: The CPT need to have selected the author support -> https://i.imgur.com/IDZ3jV9.png to display the author when you create a new cpt.

Thank you!

Hello,

Please let me know what version of the theme you have.
Please make sure you have the latest version of the theme 12.1.1.
You will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

Hello,

Please try to delete, install and activate the tagdiv Standard Pack plugin from Newspaper -> Plugins.

Thank you!

Hello,

I’m glad!

Have a nice day!

Hello,

I’m glad!

Have a nice day!

Hi,

You can check if is a plugin conflict by checking only with the theme plugins enabled.

Thank you!

Hello,

Please check this video https://www.screencast.com/t/nvoDrTbxc

Thank you!

Hello,

Please provide some screenshots and the link to your website.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

Please use 8.0, the version that you ave is not been tested.

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hello,

It seems this demo is made with custom code in the theme files, so please try to delete the extra class from the posts loop -> https://i.imgur.com/KfVqtHZ.jpg the structure will be a bit changed.

Thank you!

Hello,

I did a test and now it seems the image is displayed -> https://i.imgur.com/VHnWN2K.png

Thank you!

Hello,

I saw that you have there only a Big Grid Flex, which is not filtered correctly. To filter the block, you need to set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png.
But to display all the posts from that category, you must add a Posts Loop block.

Thank you!