Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Anamaria
tagDiv Staff

Hello,

Via is a normal field for the provider/s of article source ( In the online article or blog post, this has the sense of “from”). You can add them to the Single Post templates https://i.imgur.com/VhxHZoH.png
The source represents the place/article where you take the information.
If you use a Single template you can find the source and via these paths ->
wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_via.php
-> wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_source.php -> https://i.imgur.com/o2bKz80.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to change the image also, for the header sticky -> https://i.imgur.com/Kecn9tG.png

Thank you!

Anamaria
tagDiv Staff

Hi,

You have the mobile theme plugin activated, please deactivate it and clear the cache.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad the problem is resolved.

Have a great day!

Anamaria
tagDiv Staff

Hello,

You can use a different header for posts; please check this topic https://forum.tagdiv.com/topic/different-logo-in-categorypage/. The steps are the same for each template.
If you want the same style of your categories/posts, you can duplicate a template/layout for every category/post to have a different template, make the specific changes and assign it to that category/post.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please note that we don’t recommend you use WP Bakery anymore since there can be conflicts between TagDiv Composer and WP Bakery; also WP Bakery can’t edit the tagDiv Composer templates. You can use the cloud library and directly import a homepage template if you want: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
All the Cloud library templates are fully editable using tagDiv Composer.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/, and you can ask us here on the forum if you have any questions.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please note that we don’t recommend you use WP Bakery anymore since there can be conflicts between TagDiv Composer and WP Bakery; also WP Bakery can’t edit the tagDiv Composer templates. You can use the cloud library and directly import a homepage template if you want: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
All the Cloud library templates are fully editable using tagDiv Composer.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/, and you can ask us here on the forum if you have any questions.

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

For mobile version our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please disable the extra plugins, and try after to activate the plugin.
Also, please check the console; maybe you have an error like 403 or 404.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what mobile version you want to use, mobile responsive, mobile theme, or mobile page.
The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Also, please provide some screenshots or a video.

Thank you!

Anamaria
tagDiv Staff

Hello,

This is an issue, until this is solved, you can use the classic editor.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please click here and select the menu -> https://i.imgur.com/2ElHVue.png
Please make sure you have created a menu in Appearance -> Menus.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you set the code in Theme Panel -> Analytics/Js Codes.
Also, did you use a plugin to add the code in the head?

Thank you!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hello,

Please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

No, you do not need to install that plugin.
What plugin for the cache do you use https://i.imgur.com/28lBkm2.png?

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m only referring to the pages, that is, you can use the theme, even if it was not built with tagDiv Composer, but you have to transfer from Elementor to tagDiv Composer. Elementor is not a test plugin and may interfere with theme settings.
Regarding the menu, yes, a category can have subcategories, but these must be set in posts -> categories, subcategories are not set on the menu, that is, you only have to add the parent category to the menu, for the mega menu.
Please check this video https://www.screencast.com/t/oK61CKkTf

Thank you!

Anamaria
tagDiv Staff

Hello,

The W3 Total Cache has the object cache, please delete the files for object cache -> https://wordpress.org/support/topic/object-cache-9/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please add this topic to the email.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please provide the link to your website.
Also, please check the elements/rows, and columns if you have set the margin and padding.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please check the console and see if there are message errors.
Also please make sure that you use an SSL to have HTTPS.

Let us know about your results!

Thank you!

Anamaria
tagDiv Staff

Hi,

You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say when you are logged was working correctly, then it can also be a cache or object cache https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
We recommend the Molongui plugin.

Thank you!

Viewing 25 posts - 15,526 through 15,550 (of 26,914 total)