Hello,

For AMP pages, Google has guidelines for images where you need to have 1200px wide images for your article/page images.
You can read the images guidelines here – https://developers.google.com/search/docs/data-types/article

Thank you!

Hello,

Unfortunately, there is no option to make this section for posts that contain a live video. This can possibly be done by a developer or maybe you can find a plugin that can do this for you.
Otherwise, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they will try to help you to achieve what you need

Thank you!

Hello,

You need to use a custom code css -> https://i.imgur.com/UN8uKEs.png
.td-black h2
{
color: black;
}

.td-black input[type="text"] {
color: red;
}

Set the code in Newspaper -> Theme panel -> Custom code -> Custom CSS.

Thank you!

Hello,

To change the font and colour for the mobile menu please go in Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd

Hope this help you!

Thank you!

Hello,

Please try this custom code -> https://i.imgur.com/vZesOqc.png
.dropcap.dropcap3
{
color: #dd3333;
}

Thank you!

Please note: “This sorting option will pick posts that are popular in the last 7 days, ordered by page views.” This means it’s not sorted by the publish date, just by page views from the last 7 days, that is, those views can be counted before 7 days -> https://forum.tagdiv.com/7-days-post-sorting/
The real and unique value for your visitors is given by Google Analytics. Our post view counter will count any post-visualization, even if the post is visited twice by the same person.
Also if you are using a cache plugin you must have this option enable https://forum.tagdiv.com/ajax-view-count

Thank you!

Hi,

I’m glad!
If you have other questions related to our theme, please let us know!

Have a nice day!

Hello,

Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here it is explained how to duplicate a header correctly and do some changes.

Hope this helps you!

Have a nice day!

Hello,

You need to set the menu in a new row -> https://we.tl/t-s0qnOmLsva for the sticky menu and after doing the changes.

Thank you!

Hi,

These “issues” will be resolved in the next update, and I’m happy Bettina’s advice was helpful to you.

Have a nice day!

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Hello,

This is what I see -> https://i.imgur.com/MnvCFgy.png, that’s why I told you they’re not uploaded.

Thank you!

Hello,

You can try to use the revision on the templates -> https://i.imgur.com/LRisGeD.png -> https://i.imgur.com/9zt35YY.png

If the problem is still persisting, please contact us via email at contact@tagdiv.com, please make sure that you have a full backup for your website and that you provide wp-admin and cPanel access and include the link of this topic to identify you.

Thank you!

Hello,

Seems to be something issue. A solution is to set the acf using the shortcode -> https://i.imgur.com/1ReMFDR.png and set it in the Single External Shortcode -> https://i.imgur.com/cA0DpoK.png

Thank you!

Hello,

Please check this article to disable it -> https://frugalwp.com/blog/why-does-applying-the-recommended-cloudflare-settings-for-wordpress-turn-off-rocket-loader-and-should-you-keep-it-off/

Thank you!

Hi,

I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

As I said the theme has no control over ads. Also now you have another theme,
Also, when I visited your site and it was our theme, for me the ads don’t appear.

Thank you!

Hello,

Please check if the theme is assigned to that domain -> https://imgur.com/TxINWwn
Also, you need to unassign the theme on the domain that you don’t want to use.

Thank you!

Hello,

You need to have the row to stretch row -> https://i.imgur.com/477vt7z.png and set the background color ->
Also, to set the contact form 7 in two column please check this video https://www.youtube.com/watch?v=snH6YwCHEoE

Thank you!

Hello,

If you use Lite Speed Cache, then please check if this plugin has the option for mobile version cache.
We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure

Thank you!

Hello,

Did you check the console? Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello,

I’m glad that the issue has been resolved.
Please contact us if you have any difficulties.

Have a great day!

Hello,

Unfortunately, you don’t attach the screenshots.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

Seems you have an ad -> https://i.imgur.com/Ljqmbkq.png
Please let me know how you set the ad in the header for mobile.

Thank you!

Hello,

I did a test and for me work the SoundCloud -> https://we.tl/t-BsgqMXedla
Also, I did a test with Vimeo, but seems this video doesn’t work, if I set other video works -> https://i.imgur.com/tUyoLoh.jpg, maybe the video has a setting to make it private, to not share it -> https://vimeo.com/features/video-privacy

Thank you!