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Anamaria
tagDiv Staff

Hi,

I’m glad!

Have a great day!

Anamaria
tagDiv Staff

Hello,

With tagDiv Composer, you can add the element Single Post Modified Date in Single Post Template and
you can change the additional text in “Last updated on” => https://www.screencast.com/t/EvfUQMfzkd, and the Single Post Modified Date will show you the last time you edited that post => https://www.screencast.com/t/j74uz43paZj

Thank you!

Anamaria
tagDiv Staff

Hi,

If you want to use the newsletter please check this article https://forum.tagdiv.com/the-newsletter-plugin/
In the newsletter provided by our theme, you can use embed code from Mailchimp, Mailer Lite or FeedBurner.
If you want to use another newsletter you can try to set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please contact us via email at contact@tagdiv.com, provide a wp-admin and cPanel URL and credentials, license certificate and purchase code. Our team will take a look and let you know what can be done!

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked and seems to be ok the website https://i.imgur.com/Kc0ZeJs.png
To prevent your website to be hacked indeed is not enough only to install the theme, you’ll need to add extra settings and plugins for security. For this you can check this guide:
https://www.hostgator.com/blog/3-easy-steps-that-protect-your-website-from-hackers/
Indeed, Wordfence or other plugins for security are necessary.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know if you use the WordFence plugin or SUCURI plugin.
Also, please check this topic with the same problem https://forum.tagdiv.com/topic/changes-on-theme-panel-not-saved/

Thank you!

Anamaria
tagDiv Staff

Hello,

A solution is to set the contact section in the inner row and set the id like in this video -> https://we.tl/t-0p97bwFLR2

Thank you!

Anamaria
tagDiv Staff

Hello,

I think the problem is the settings are not saved, please check this topic https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know how you create the sidebar.
You can create a sidebar with tagDiv Composer like in this article https://forum.tagdiv.com/sidebars-tutorial/
Also, if you want to create the sidebar in Appearance -> Widgets and set the sidebar on pages, using the element from tagDiv Composer, Widget sidebar https://i.imgur.com/e1FPdYU.png -> https://i.imgur.com/q20UCZf.png

Thank you!

Anamaria
tagDiv Staff

Hello

I can’t access the video https://i.imgur.com/079Pysc.png Also, please purge the cache.
We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Anamaria
tagDiv Staff

Hello,

I tested the link in Facebook Debugger and I saw you have this error “The following required properties are missing: fb:app_id” https://i.imgur.com/IkUzl37.png to solve it please check this article https://yoast.com/help/fb-app-id-warnings/
Also, please check this topic https://wordpress.org/support/topic/provided-ogimage-could-not-be-processed-as-an-image-because-it-has-an-invalid/

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hi,

Please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hi,

We can take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation know that we will disable the other non tagDiv plugins.
Also, please make a full backup to all files and databases and include the link to this topic to identify you.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know what element it is, list menu?
It is list menu, you need to set the color here https://i.imgur.com/HtNLM7c.png

Thank you!

Anamaria
tagDiv Staff

Hi,

You can use column sticky for sidebar -> https://tagdiv.com/multiple-sticky-sidebars/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please do a test only with tagDiv plugins.
Please check if the Featured image is enabled in the post editor from Preferences -> Panels -> https://i.imgur.com/sugnYMJ.png

Thank you!

Anamaria
tagDiv Staff

Hi,
Normal the Sign in / Join button should display if you enable it from theme panel -> https://i.imgur.com/vAX4MpU.png -> https://i.imgur.com/05VfALz.png then the login will be display in mobile menu.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you have more rows on the page.
You can set the background image on the zone -> https://i.imgur.com/rNmnxnX.jpg or on each row

Thank you!

Anamaria
tagDiv Staff

Hello,

Seems you solved the problem -> https://i.imgur.com/CnMLm9e.png

Have a nice day!

Anamaria
tagDiv Staff

Hello,

Please let me know what you use for the mobile version.
If the Google Adsense code is approved, then those should be displayed.
Can you please provide a link to your website and some screenshots related to the ad settings (how you set the ads code).
Also, please check this article -> https://github.com/Stegoo/angular-google-adsense/issues/9 -> https://adminhacks.com/adsense-responsive-missing.html

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to add the favicon, in Theme Panel -> Header -> Logo and Favicon => https://www.screencast.com/t/H4ucPC2wwz
Also, on the homepage there’s an option Customize icon => https://www.screencast.com/t/I2uVvP4b -> Site identity -> Site icon -> Change image -> publish => https://www.screencast.com/t/lY9WEOZEj
Please make sure that you have cleared your cache.
Also, you can check this article https://developers.google.com/search/docs/advanced/appearance/favicon-in-search

Thank you!

Anamaria
tagDiv Staff

Hello,

To hide the post view counter, you don’t need a CSS, you can disable it from Theme Panel -> Mobile Theme -> Post Settings -> https://i.imgur.com/1yQm8Sh.png

Thank you!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hello,

Please check the cache, clear/purge all cache

Thank you!

Anamaria
tagDiv Staff

Hello,

Our theme uses the WordPress search function, and we made a few changes only for the live search. The search, searches for the title and post words.
To do changes, you need to edit the files I do not know exactly what the changes would be, they must be made by a person with more programming knowledge. ->
Also, for tags please check this https://i.imgur.com/kiREMPw.png -> https://wpwebsitetools.com/adding-and-using-search-tags-functions-in-wordpress-faqs/

Thank you!

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