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Anamaria
tagDiv Staff

Hello,

Please disable the option from Theme Panel, to remove the comments on the homepage.
Also, in the post, please add the element Single Post Comments -> https://i.imgur.com/asasEJb.png where you want from tagDiv Composer -> https://forum.tagdiv.com/single-post-shortcodes/

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad. Can you share the solution with us how did you solve it?

Thank you!

Anamaria
tagDiv Staff

Hello,

We don’t have control over the license, but if you still have access to that website you can reset it to the key, so you can only give it Unassign.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check the console when you try to activate the theme and see if an error is showing. Also, if have other plugins enabled, please deactivate them.
Also, we can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Anamaria
tagDiv Staff

Hi,

Strange! Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Thank you!

Anamaria
tagDiv Staff

Hello,

There was just released a theme update that should fix the reported problems with WordPress 6.0 -> https://i.imgur.com/AXJqh3L.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide the link to your website and a video with the problem from your side.
Please check if you don’t have an object cache in the backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Anamaria
tagDiv Staff

Hello,

Indeed, seems you have some errors in console when I hit the mobile menu and search -> https://i.imgur.com/aloyTiN.png
Also, did you use a plugin to optimize CSS / js?
Please let me know if you use extra plugins, if yes, please do a test using only the tagDiv plugins, clear all cache and see if the problem persists.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, the screenshot is not displayed -> https://i.imgur.com/pInRS76.png
Also, to change the font size for post title from Theme Panel -> Mobile Theme -> Theme Fonts => https://i.imgur.com/tI6yfzm.png
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. It is the same thing for the AMP plugin too.
Also, you can check our documentation here:
-> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ please set the AMP like in our guide.
-> https://forum.tagdiv.com/the-mobile-theme/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Anamaria
tagDiv Staff

Hello,

Normally there should be no problems.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if an error message appears when you try to update.

Thank you!

Anamaria
tagDiv Staff

Hi,

To add an icon to your menu please check this article https://forum.tagdiv.com/how-to-add-icons-in-menu/

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Anamaria
tagDiv Staff

Hello,

1. Please edit with tagDiv Composer, select the element and with right-click you can delete it -> https://i.imgur.com/It2KFIa.png or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page => https://i.imgur.com/vkQVCjn.jpg
2. You can use Woo Menu login, but you need to disable the tagDiv opt-in builder plugin -> https://i.imgur.com/PtJ1B1i.png and you need to translate from Theme Panel -> Translations -> Translations – > https://i.imgur.com/iIPr02W.png

Thank you!

Anamaria
tagDiv Staff

Hello,


@evilspyboy
I checked and still, it seems that the mega menu on the website is not created properly, these two categories should not appear here -> https://i.imgur.com/vl4I9WS.png, please check again our guide also, this topic https://forum.tagdiv.com/topic/customize-mega-menu-and-child-categories/


@saggel
Please make sure the mega menu is created correctly.
Also, we can take a look.
Please contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access and include the link to this topic to identify you.

Thank you!

Anamaria
tagDiv Staff

Hi,

If you want to add Contribee as a social icon, what you can do is to use a cloud header and a cloud footer, in this way you add an icon using tagDiv Composer, then set the SVG icon for Contribee and the full link -> https://i.imgur.com/eSSrFYq.png

I hope this will help you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have the same header template for all templates, if not, then you need to edit the templates and set the content in the content section.

Thank you!

Anamaria
tagDiv Staff

Hello,

We can’t see the drafts.
Please make sure you have the same heading, in the post editor and in the smart list element, please check this video -> https://www.screencast.com/t/BuFFxQKgj

Thank you!

Anamaria
tagDiv Staff

Hello,

Indeed, on your website something is wrong with the link on the image, for me works well https://i.imgur.com/KuwM1mu.jpg -> https://i.imgur.com/BF9NDBr.jpg
Please check if you have the lazy load option, please disable the lazy load animation: https://www.screencast.com/t/O5pfqQdb, delete the cache and see the results.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use the Flex Block 1 and you can filter it to display the posts only from a category -> https://i.imgur.com/Nnt3zGX.png -> https://forum.tagdiv.com/topic/news-should-be-hollywood/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to use another single post template, and add it to the post embedded.
I think this problem is because the featured image is set like the background image -> https://i.imgur.com/yQBVW5J.jpg

Thank you!

Anamaria
tagDiv Staff

Hello,

If the problem is with WPML, then this fix will be introduced in the next plugin update.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can change the all to that category from translate.

Thank you!

Anamaria
tagDiv Staff

Hello,

There was just released a theme update that should fix the reported problems with WordPress 6.0 -> https://i.imgur.com/AXJqh3L.png

Thank you!

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