Hi @EM,

No, you can let the tagDiv plugins be activated and try to update the theme.

Thank you!

Hello,

I made a test and for me works this code https://disqus.com/admin/universalcode/ -> https://i.imgur.com/SQpguYk.png -> https://i.imgur.com/piYDugn.png
Please make sure you have the plugin activated.

Thank you!

Hello,

You can change the image with tagDiv Composer, edit it, select the element, Ad Box and in the tab called “Image ad” you can remove it -> https://i.imgur.com/IN1nrYV.jpg

Thank you!

Hello,

You can hide the image from the tab called “Layout” -> https://i.imgur.com/yvK6YoA.png on each module -> https://i.imgur.com/GeT5tmm.png

Thank you!

Hello,

I checked with other parameters and this problem does not appear.
The parameter ‘p’ is for querying a post, as opposed to ‘page_id’ for querying a page -> https://wordpress.stackexchange.com/questions/265307/how-to-remove-p-from-wordpress-short-links

Thank you!

Hello,

I’m glad you resolved the problem and you found the culprit plugin.

Have a nice day!

Hello,

You need to copy the code from CSS Live and paste it in Theme Panel -> https://i.imgur.com/7c7zwxC.png after you need to delete the code from CSS Live.

Thank you!

Hi,

This kind of issue could be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Hope that helps you!

Thank you!

Hi,

Please make sure you have the tagDiv Standard Pack plugin activated and the thumbs for blocks activated https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ -> https://i.imgur.com/8rs5E6P.png -> https://forum.tagdiv.com/theme-thumbs/ -> https://forum.tagdiv.com/featured-image-or-video/
Also, you can use the import/export option to bring back theme panel settings.
Also, please make sure you don’t have a plugin conflict.

Thank you!

Hi,

Please check this one .tdb-menu-item-text .fas
{
font-size: 20px;
}
If this does not work, then please provide the link to your website.

Thank you!

Hello,

I made a test and for me, all the single post templates are showing-> https://i.imgur.com/SkIFv5v.png so please check if you don’t have a plugin conflict.

Thank you!

Hello,

If the mailer lite works fine if you set it in the Raw Html, or column text then, you can use it without any prblem.

Thank you!

Hello,

Please check if you have the tagDiv Standard Pack plugin installed and activated, if not, please activate it, clear the cache and see if the error persists.

Thank you!

Hello,

Please let me know if the tagDiv plugins are updated and activated.
Also, please provide more details about the issues, like screenshots.

Thank you!

Hello,

I don’t see a file to be part of the theme package.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.

Thank you!

Hello,

I’m sorry to hear that.
Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!

Hi,

Yes, if you want to use Disqus -> https://i.imgur.com/10a6pHm.png I made a test and for me works https://i.imgur.com/HDGFPdL.png
Also, you can add a column text/ text with title/raw HTML element to the page/post and then drop the Disqus Universal Code in the text section -> https://i.imgur.com/vVOaKfU.pn and there should be no more problems.

Thank you!

Hello,

I saw you have the website under construction, and I can’t check it.
Also, if you to provide the access, you can do it via email via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

Please make sure you have the same settings for that block.
You can copy-paste the style https://i.imgur.com/uFwAN6N.png from a block on another block.

Thank you!

Hi,

I will check this problem via email.

Thank you!

Hi,

I will pass this suggestion.

Thank you!

Hello,

You need to set the order on each column -> https://i.imgur.com/AMi1sEa.png for mobile https://we.tl/t-LAvFx9KY3f

Thank you!

Hello,

I think for your icons, to set the size you need to use a custom code -> https://i.imgur.com/2iBvIwp.png
tdb-block-menu .menu-item .tdb-menu-item-text .tdc-font-tdmp
{
font-size: 20px;
}
This code needs to be set in Theme Panel -> Custom Code -> Custom CSS.

Thank you!

Hello,

I’m fine, thanks. You have 5 templates from Single Post Template (posts) -> https://i.imgur.com/SDzR8JC.png, not for categories.
Please try to set the template from the frontend -> https://i.imgur.com/MrAYRhZ.jpg

Thank you!

Hello,

Please let me know what version of the theme you have, the latest is v11.4.1

Thank you!