Hello,

Please check this topic https://forum.tagdiv.com/topic/single-post-8/
Also, you can try to use a plugin https://betterstudio.com/blog/best-wordpress-voting-plugins/

Thank you!

Hello Cristyan,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also, paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hi,

So there is a problem with the theme functionality, or is this about what the validator detects?
Testing any website with the w3c validator will most likely provide errors for each one
– https://blog.codinghorror.com/html-validation-does-it-matter/
So it could be said that test is to strict, maybe unimportant in a way.

Thank you!

Hello,

Please let me know what version of the theme you have. Also, please try to deactivate/delete/install/activate the tagDiv Composer and tagDiv Social Counter, clear all cache, and make sure you have set the social counter like in this article https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thank you!

Hello,

You can add in Single Post Template, the Single Post Date and Single Post Modified Date from tagDiv Composer -> https://i.imgur.com/xx8BEYH.png
Also, please let me know what template you use.

Thank you!

Hello,

I made a new test and works fine https://i.imgur.com/ydIPAJy.png
Please check the console when you try to save the changes made with tagDiv Composer maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello,

I understand that the problems are solved, right?
I’m glad!

Thank you!

Hello,

No, is not necessary, only if you want to use it.
AMP is faster and works better only with the Mobile Theme plugin. If you’ll use the Mobile theme plugin, then you can not edit the pages with tagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. The same thing for AMP plugin too.
Also, you can check our documentation here:
-> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
-> https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

Please try to enable the cache on Cloudflare for mobile devices.
Maybe this article will help you https://developers.cloudflare.com/automatic-platform-optimization/reference/cache-device-type

Thank you!

Hello,

Unfortunately, I can’t find the icon, can you provide the link to that page where is the icon set?

Thank you!

Hello,

Please make sure you have set the Url for source and via correctly -> https://i.imgur.com/HooxAYX.png

Thank you!

Hello,

Please check this topic with the same question https://forum.tagdiv.com/topic/how-to-remove-empty-columns-on-website/

Thank you!

Hello Beto,

Please try to update the plugins manually, via FTP/cPanel-> https://www.techjunkie.com/package-could-not-be-installed-no-valid-plugins-were-found-in-wordpress/

Thank you!

Hello,

Please check the console when you try to save the changes made in Theme Panel maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello,

Unfortunately, the Newspaper theme does not support RTL.

Thank you for your understanding!

Hello,

I’m glad you managed to solve the problem.

Have a nice day!

Hello,

This error does not come from us, because our files are wp-content and the error is from wp-includes.
What I can suggest is to check for a plugin conflict.

Thank you!

Hello Jonas,

You can request a refund here: https://themeforest.net/refund_requests/new and we will approve it as soon as possible and Envato will refund your money.

Thank you!

Hello,

I just verified your website and for me, the modal to login doesn’t appear.
Please provide more details.
Also, did you use a plugin to optimize CSS / js?

Thank you!

Hello,

Unfortunately, if you have set the background color, then you can’t change the width, you can try to stretch the row https://i.imgur.com/eKvIyLG.jpg but I don’t think it will give you the desired result.
To make the website full width please check this topic https://forum.tagdiv.com/topic/change-header-and-body/

Thank you!

Hello,

Please make a full backup and contact us via email at contact@tagdiv.com and provide wp-admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it.

Thank you!

Hello,

Please provide some screenshots to be able to help you.
If you created the footer, you need to add an inline text https://i.imgur.com/ZIwaOlh.png

Thank you!

Hello,

Unfortunately, I can’ access a draft, so please provide some screenshots.
Also, depending on what plugin you use, sometimes this type of issue is caused by an incompatibility of the plugin with the theme.

Thank you!

Hi @lipcho,

I’m glad you found the settings.
I will suggest developers to change the location of the option.

Thank you!

Hello,

Please select the header logo and in the tab called CSS is set margin and padding, please remove it => https://i.imgur.com/qjerYxN.png
Also, please check the row if it has set the margin and padding.

Thank you!