Hello,
Please remove the generated CSS and generate it again.
Also, please let me know what plugins you have installed, sometimes can interfere with the tagDiv Analyzer.
Thank you!
Hello,
To change the name of categories please check this article https://wordpress.com/support/posts/categories/#edit-or-delete-categories
Thank you!
Hello,
Disconnect your Instagram and Facebook, please execute these steps:
1. disable tagDiv Composer and tagDiv Social Counter
2. uninstall(delete) tagDiv Composer and tagDiv Social Counter
3. clear cache (if cache plugin exists)
4. install tagDiv Composer and tagDiv Social Counter
5. activate tagDiv Composer and tagDiv Social Counter
6. clear cache (if cache plugin exists)
Reconnect the Instagram and Facebook account again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
To make the website full width please check this topic https://forum.tagdiv.com/topic/change-header-and-body/
Thank you!
Hello,
I’m glad you find the settings.
Thank you!
Hello,
Unfortunately, I can’t access your website => https://i.imgur.com/5bQeWuv.png
Usually, such problems are caused by a plugin conflict.
Also, we need to take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation to know that we will disable the other non tagDiv plugins
Also, please make a full backup to all files and databases.
Thank you!
Hello,
You can try a plugin from this guide https://www.greengeeks.com/tutorials/how-to-change-the-permalink-structure-of-wordpress-custom-post-types/
Thank you!
Hello,
Please contact us via email at contact@tagdiv.com and provide the wp-admin login and the license certificate and purchase code.
Our team will take a look!
Thank you for understanding!
Hello,
You have a header template from Cloud Library, then you need to edit with tagDiv Composer https://www.screencast.com/t/Y5j6ArY8Ug, select the row on the top, and with right-click you can delete it => https://www.screencast.com/t/fdBMaqQevyo
Thank you!
Hello,
The cyber sale is only a week, not a month.
The period ends on December 1, 2021.
Thank you!
Hello,
Unfortunately, I don’t understand what you want to achieve, can you give me more details?
Also, if you referring to activating the theme please check this article ->https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
If you referring to importing a prebuilt template please check this video https://www.youtube.com/watch?v=ezaaE2VP7V8
Thank you!
Hello,
I just verified your website and now the logo is displayed => https://i.imgur.com/pze6zyx.png -> https://i.imgur.com/65s1yeE.png
Thank you!
Hello,
Depending on which filter you apply, the News Ticker will display posts => https://i.imgur.com/VMTobAV.png
Thank you!
Hello,
I saw that you have a very good score on the desktop -> https://i.imgur.com/VA6fN90.png
Also, for mobile https://i.imgur.com/UxPinof.png
You can try to use the mobile page to reduce the LCP, where you can set the size of the images with tagDiv Composer -> https://i.imgur.com/XH06BAQ.png
Thank you!
Hello,
To optimize the website and make it faster, please check our guides from here:
-> How to Make the Site Faster
-> Cache plugin – install and configure
-> Cloudflare (CDN)
-> Autoptimize Plugin – install and configuration
Thank you!
Hello,
Please check this topic with the same issue https://forum.tagdiv.com/topic/tagdiv-composer-not-working-63/ and please let me know the results.
Thank you!
Hello,
You can find the folder of the child theme in this path => Newspaper-tf\code\Newspaper-child also, this is a guide that can help you to create a child theme https://forum.tagdiv.com/the-child-theme-support-tutorial/
Hope this helps you!
Thank you!
Hello,
Unfortunately, this implementation must be done in the theme files.
Thank you!
Hello @Vjcoil,
Please let me know what version theme you have.
Also, please try to change the Youtube API.
Thank you!
Hello ,
Please check this article https://forum.tagdiv.com/infinite-loading-single-posts/
Thank you!
Hello,
Please make sure that you have the latest theme version, Newspaper v11.3.2
If you already have this version, please delete the tagDiv Composer and reinstall it from Newspaper > plugins.
Also, you can reset the key from System Status and it again -> https://i.imgur.com/JBAaD8t.png
Let me know the results!
Thank you!
Hello,
One of my colleagues replied by email, the cause of this problem is Advanced Access Manager if you disable it and clear all cache the authors will be displayed.
So, please check the email and Spam section.
Thank you!