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Anamaria
tagDiv Staff

Hello,

In the posts, you need to set the Filer on “Single – Related by category”.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have a standard template, then you need to set what you want in the sidebar from Appearance -> Widget -> https://www.screencast.com/t/MldJiYG9j and set the sidebar in Theme Panel -> Template Settings -> Blog and posts template => https://www.screencast.com/t/UJO9DI7M
For the Single Post template from Cloud Library, you can check this video => https://www.youtube.com/watch?v=fa7GenCHcBU if you have the same template for posts, will apply to all posts.

Thank you!

Anamaria
tagDiv Staff

Hello,

To change the font size for post title from Theme Panel -> Mobile Theme -> Theme Fonts => https://i.imgur.com/tI6yfzm.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this topic https://forum.tagdiv.com/topic/i-cant-insert-my-short-code-in-the-editor/ and let me know the results

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, we don’t have tested this plugin with our theme, I don’t know how this plugin work.
Maybe this option is hidden by the plugin settings, please check it.

Thank you!

Anamaria
tagDiv Staff

Hello @dhsg,

Yes, it should work, but please make sure the settings are made as in this guide https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thank you!

Anamaria
tagDiv Staff

Hello,


@Anthony43
I verified your website and now looks fine => https://i.imgur.com/Zvtjsw3.png
Most of the time one of the theme plugins is not activated, that is why you had shortcodes on the website.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you have a good host, also if you use a plugins like Wordfence please set it in learning mode.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you

Anamaria
tagDiv Staff

Hello,

Please provide some screenshots or a video. To have the post settings you need to enable as I said above.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please disable this plugin => https://i.imgur.com/ge7Pydq.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please disable the mobile theme plugin.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.

Thank you!

Anamaria
tagDiv Staff

Hello Faris,

You can import the footer from Cloud Library => https://i.imgur.com/pm0nST6.png
Also, please try to go in Cloud Templates, select the footer, edit it => https://i.imgur.com/DpvZKj5.png and try to revert a revision => https://i.imgur.com/jbmCnzm.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this article https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ and let me know the results.

Thank you!

Anamaria
tagDiv Staff

Hello @fatih-2,

Please go in Preferences -> Panels and enable the Post Settings => https://i.imgur.com/B7LRIKy.png -> https://i.imgur.com/t60F33j.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
After that, if you still have questions about the mobile version you can ask me.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please select the block, and in the tab called Style please search after Button and change the color => https://i.imgur.com/tb85e6T.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to use this custom code CSS

.td-header-template-wrap,
.td-footer-template-wrap {
max-width: 1164px!important;
margin-left:auto;
margin-right:auto;
}

Please set the code in Theme Panel -> Custom Code -> Custom CSS.

Thank you!

Anamaria
tagDiv Staff

Hello @pyro2212,

Please check the answer provide by @JumboAI and let me know the results.

Thank you!

Anamaria
tagDiv Staff

Hello,

So, if you want to have the mobile responsive version, you can simply disable the mobile theme plugin.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to remove the Instagram, and deactivate/delete/install/activate the tagDiv Composer and tagDiv Social Counter, clear all cache, and connect the Instagram account again.
If the problem is not solved after, we have to investigate, because I did several tests, and I could not replicate this problem, in some users who had this problem, it was related to a memory cache, in others, we had to investigate more.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that I could help you.
Let me know if you need further assistance.

Have a nice weekend!

Anamaria
tagDiv Staff

Hello,

From your screenshot seems you have the mobile theme plugin activated, please deactivate it, clear all cache and check after the mobile version.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this topic with the same issue https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-error-after-destroying-my-older-server/ hope this will help you.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad you solved the issue.

Have a nice day!

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