Hello,

I just made a test and for me, works well https://i.imgur.com/pBBgL1P.png please check the console when you set the color and see if an error appears.

Thank you!

Hi,

If you’re seeing only NAVER please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=> https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide
– wp-admin URL and credentials
– cPanel URL and credentials
We will fix the problem. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hello,

I saw you use the full image size on the blocks, but you can use thumbs https://forum.tagdiv.com/theme-thumbs/ and after you set the thumbs on the blocks, you need to regenerate them https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Also, unfortunately, I can’t help you with a function to optimize the images because I do not have the necessary knowledge to do this, but you can make a request to the custom work team-> https://tagdiv.com/web-development-services/ and they can help you.

Thank you!

Hello,

The social share that you have on the website is not from our theme, the plugin is called SumoMe => https://i.imgur.com/wUWne4t.png

Thank you!

Hello,

Please make sure the tagDiv Standard Pack plugin is updated and activated.
Those shortcodes and the error are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.

Thank you!

Hello,

@Rohnman9 To disable the infinite loading please check this article https://forum.tagdiv.com/infinite-loading-single-posts/

@YamhillAdvocate please check your topics.

Thank you!

Hello,

Please make sure the tagDiv Standard Pack plugin is updated and activated.
Those shortcodes and the error are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.
Also, you can use a header template / footer template , posts, etc from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=HXQQygkCCJo
Also, please check our documentation -> https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you!

Hello,

Please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

Theme Panel interface was not designed to be used on mobile.

Thank you!

Hello,

You need to check the settings of the share plugin that you use and change the settings.

Thank you!

Hello,

I saw you sent an email, please provide the wp-admin access in the email to can investigate the problem, also, please let us know the page and on what element you set the extra class.

Thank you!

Hello,

Please check these articles:

-> https://kinsta.com/blog/wordpress-spam-comments/
-> https://www.wpbeginner.com/beginners-guide/vital-tips-and-tools-to-combat-comment-spam-in-wordpress/

Thank you!

Hello Francisco,

The option from Theme Panel, import/export will import just regular theme panel settings, for Cloud
Templates you need to copy-paste the code => https://i.imgur.com/SSgIAGm.png from a template to a new template.
Also, you can check this topic https://forum.tagdiv.com/topic/move-theme-changes-from-staging-to-live/
Also, for the key, you can use the same license for test and live website.

Thank you!

Hello Makoto,

I’m glad that I could help you!

Have a nice weekend!

Hello,

You need to remove the element to the ad box for each viewport.
Also, if you can’t find an ad box in the viewport for mobile, then you can contact us via email at contact@tagdiv.com and provide the wp-admin access to can log in.

Thank you!

Hello,

I investigate your website and seems also, on the desktop the ads are not displayed => https://i.imgur.com/QiZWtD4.png -> https://i.imgur.com/vlWNX8r.png
Please try to re-add the code https://forum.tagdiv.com/header-ads-adsense/

Thank you!

Hi,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello,

I’m not sure I fully understand. Do you want to remove it?
You can edit the post with tagDiv Composer and select the element from the sidebar and with right-click, you can delete it.

If you do not mean this, please provide more information about your issue.

Thank you!

Hello,

Unfortunately, there is no option to align at all, because meta info differs from one product to another.

Thank you for your understanding!

Hello,

I made a new custom code and look like this https://i.imgur.com/lH8tHlY.png

.td_block_9 .td_module_8
{
padding-left: 15px!important;
margin: 2px;
padding: 2px
}

.td_block_9 .td_module_8:before {
content: '▶';
position: absolute;
top: 2px;
left: 0px;
}


Hope this help you!

Thank you!

Hello,

Yes, I have added these requests to our list.

Thank you!

Hello,

To create a microsite you can check this article -> https://www.techmango.net/what-microsite-everything-you-should-know-about-microsite-wordpress-development, we don’t have an article about microsites.

Thank you!

Hello,

You can easy to set an extra class on the element and set the class on the element Button, in Scroll to class => https://i.imgur.com/xqIOgu0.png

Thank you!

Hello,

I’m glad you found the cause of the problem and you fix it.

Have a nice day!

Hello,

You can add more blocks to the page and filter them.

Thank you!