Hello,

The AMP will work if you set cloud templates, but it will be used the layout from AMP, not from the cloud template.
More information you can find here https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Hello,

Please try to use a cloud template, after that there should be no more problems related to height and width https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hello,

That’s weird! Please do a test using only tagDiv plugins on a staging website, because there is a possibility, to be a plugin conflict, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again. See if the problem persists.

Thank you!

Hello,

Please check this topic https://wordpress.org/support/topic/remove-pa-pal-button-from-product-page/

Thank you!

Hello,

Please activate the tagDiv Shop plugin to have the elements.

Thank you!

Hello,

I verified your website and now you have the width and height on logo => https://i.imgur.com/30LfmnC.png

Thank you!

Hello,

I will check your email and I will answer you by email.

Thank you!

Hello,

This option is available only for cloud templates.
If you want to add it in the standard template you need to go in the theme files => wp-content/plugins/td-composer/legacy/common/wp_booster/td_social_sharing.php -> https://i.imgur.com/tqfo331.png
Also, if this website https://nevessta.ru/ is yours, I don’t see the social share on the AMP version (this is because using the amp plugin this option is not provided).

Thank you!

Hello,

I think the problem is with the Printify plugin, to update the product list.
Also, please try to use the elements from tagDiv Composer for products https://i.imgur.com/8xQuKdG.png to displaying them.
You can use the woo shortcodes, but you have more options with woo product block.
Also, please try to deactivate the Printify plugin, and see if the problem persists.
Please note we offer support only for the WooCommerce plugin, not for other plugins that are created for different options.

Thank you!

Hello,

1. If you are referring to the changes related to the header template, these are a long time ago-> https://tagdiv.com/newspaper-8-8-update-what-s-new/, because the new prebuilt websites are made with cloud templates, and these offer you more design possibilities than if you used a standard template from the theme panel. I also forgot to mention that if you want to use the settings in the theme panel, you must have the tagDiv Standard pack activated.
2. If you have activated the thumbs in the Theme Panel, then there is no need to regenerate the thumbs.

Thank you!

Hello,

I just verified your website and now seems the footer is the same for the homepage and posts => https://www.screencast.com/t/io0xqsj0t
Maybe was a problem related to cache.

Thank you!

Hello,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.

Thank you!

Hello Mark,

I did some tests and it seems that the elements that are written in Translation with Uppercase -> https://i.imgur.com/r0rOTRA.png need to be rewritten, I let you know only the elements Block Header and Form title text (Leave a reply) must be changed, for the rest of the font transform works normally https://www.screencast.com/t/8EfcjQw0a

Thank you!

Hello,

Please add an extra class in the element, for example I set the class .td-text-decoration -> https://www.screencast.com/t/Fseadw9wh =>

.td-text-decoration .wpb_text_column a, .wpb_text_column a:hover, .td_block_text_with_title a, .td_block_text_with_title a:hover{
text-decoration: underline red!important;
}


Hope this code will help you to achieve what you want!

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/how-to-show-time-with-date-on-post/

Thank you!

Hello,

1. Normally, the author who made the post must appear in both the frontend and the backend. Did you use any plugins for authors?
2. Also, the social links should work, as I said above.
3. Unfortunately, I don’t know what element is, please let me know what element is to be able to provide a solution.
4. If your video is embedded you can set the width and height https://thinkbigfish.com/adding-responsive-video-wordpress/
5. The code maybe not apply if you have a Single Post template from Cloud Library, and you can edit it with tagDiv Composer.

If you want you can contact us via email at contact@tagdiv.com, and provide there the link to your website to be able to test, also, the wp-admin access.
Please make a full backup to all files and databases.

Thank you!

Hello,

Unfortunately, we don’t have tested the WP Rocket, but if you want to use it, please make sure you have enabled the mobile cache for wp rocket ->
https://docs.wp-rocket.me/article/140-wrong-display-mobile-tablet-desktop

Thank you for your understanding!

Hello,

Please set the text from Theme Panel -> Translations -> Translations on lowercase => https://i.imgur.com/EabWglX.png -> https://i.imgur.com/EabWglX.png after this the font transform will apply because the function checks only the first letter from a word.

Thank you!

Hello,

Our newsletter simplifies that form and displays only an email field and a submit button.
If you want to display the whole form, then you have to use another element such as column text or text with title set the code in text zone => https://www.screencast.com/t/uDXaxJ8JSKFB and see if this work. The shortcode is automatically saved.

Thank you!

Hello Declan,

The theme container width is 1068px by default, the rows used in the tagDiv composer can be stretched as shown above, but you can’t remove that space.

Thank you!

Hello,

I think your case is an isolated one because I use Chrome and these options are displayed => https://www.screencast.com/t/sgGl5I6KkXaj
If you agree, we would like to investigate this issue and find out what is the cause.
To investigate we need access to your website, so please make a full backup to all files and database and contact us via email at contact@tagdiv.com
Provide the wp-admin login, as well cPanel or FTP if possible.

Thank you!

Hello @bpistone,

You have a standard header template, so you need to add the logo from Theme Panel -> Header -> Logo and Favicon => https://i.imgur.com/SF435d6.png
But if you want to have a header template to edit it with tagDiv Composer, then you import it from Cloud Library and set the logo like this https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hello,

At the moment we don’t have any videos about tagDiv opt-in, but you can find out more about him in this article https://forum.tagdiv.com/tagdiv-opt-in-builder/

Thnak you!

Hello,

If the video is embedded please set the width to 100%, unfortunately, I don’t know another solution.

Thank you!

Hello @Matop,

You have a Single Post Template from Cloud Library, so you need to edit it with tagDiv Composer https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Also, you can disable the tagDiv Standard Pack plugin (the options from Theme Panel will apply only on the standard templates) from version 10.4, which is no longer required because the new demos are using cloud templates.

Thank you!