Hello,

The amp implementation in our theme requires the ? to can check the amp version -> https://i.imgur.com/oWkUsVC.png -> https://i.imgur.com/sN5kHdZ.png -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ so from the screenshots and links provided above, you don’t have to set the amp like in our documentation.
Also, are you using another plugin for an amp or the one that is included in the theme package?
Also, please make sure the template mode is set to transitional => https://i.imgur.com/pI0KaZZ.png

Thank you!

Hello Roberto,

I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials

Thank you!

Hello,

Please edit with tagDiv Composer, select the Header Menu Sticky zone, and set the sticky type to “Always” => https://i.imgur.com/wzzBZu6.jpg

Thank you!

Hello,

You can find the WP Bakery in this path Newspaper-tf\code\other_plugins
We strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Composer, but not both)-> https://forum.tagdiv.com/how-to-use-visual-composer/

Thank you!

Hello,

You can set an individual author template for the users that have the role (administrator, editor and author) from Theme Panel -> Template Settings -> Author Template => https://i.imgur.com/zwNB4y0.png

Thnak you!

Hello,

Please let me know what template you used for the header and footer, if you have a standard template, then you need to make the changes from Theme Panel -> Header or Footer => https://www.screencast.com/t/YCsW04zW, if you have a header/footer template from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=HXQQygkCCJo -> https://www.youtube.com/watch?v=nE51MfLV7hE
Also, for the change the menu please check these articles https://forum.tagdiv.com/mega-menu/
https://forum.tagdiv.com/main-menu/

Thank you!

Hello,

I’m glad the problem has been solved.
If you have other questions, let us know!

Thank you

Hi,

Unfortunately for the moment, the theme is not filled RTL, it can be used only partial for RTL, sorry!
Also, for language, you check our documentation here: https://forum.tagdiv.com/loading-translations/ -> https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thank you!

Hello,

Have you checked for admin-ajax error? Please verify the console when you try to save the settings, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Thank you!

Hi,

You can edit with tagDiv Composer => https://www.screencast.com/t/FBflrtczp4a, scroll til to that block and select the title/block => https://www.screencast.com/t/sGnSp5OwfME
Also, if this is not what you mean, please provide some screenshots.

Hope this helps you!

Thank you!

Hello,

Unfortunately, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Composer, but not both)-> https://forum.tagdiv.com/how-to-use-visual-composer/
so, if a part of the page is created with tagDiv Composer, and the other with wp bakery then these can interfere.

Thank you!

Hello,

Did you install or make the page with another page builder plugin?
Also, please check the console when you try to import a template and see if an error is showing.
Also, please do a test, let enable only tagDiv Plugins and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello,

@usmanramzan,
Please make sure that the tagDiv Standard Pack plugin is active on your site because I saw you have a standard template. If it isn’t, please install and activate it.

@theflashupdate,
The footer templates do not have the button to be edited with tagDiv Composer in the backend, the footer can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF that page can be private, but the header template has the button to edit with tagDiv Composer => https://www.screencast.com/t/aFaeEdEpT

Thank you!

Hello,

I’m sorry, but I’m not sure I fully understand your question, can you be a bit more specific about what you are looking to achieve?
If you want to hide the featured image on posts please disable this option => https://www.screencast.com/t/BRrBcAWz

Thank you!

Hello,

I just checked your website and this is displayed fine => https://www.screencast.com/t/dsDJklao5c -> https://www.screencast.com/t/wZCcRpiSkwc8
Please provide screenshots when the problem appears.

Thank you!

Hello,

Please let me know what code is showing on the top, if you have the same error as @zebu59, please check this topic https://forum.tagdiv.com/topic/update-diary-and-worries-mobile-theme/#post-412163

Thank you!

Hi,

The open_basedir is a server configuration, a security measure to disallow file access. The PHP script is trying to access the folder for which access is not allowed. This restriction is defined by the PHP open_basedir variable for each domain separately. By default, open_basedir allows access to the tmp and domain’s document root directories.
There are a couple of things that you can try.
First, you should check your files and folders permission ad make sure that the permission of the file is set to 755 and files to 644.
You should also try deactivating the open_basedir. Edit the php.ini file, or .user.ini that is located within the main directory of your site and add this line:
open_basedir = none
Make sure to reach out to your hosting provider for more assistance with this if you are unsure how to handle this as they will be able to assist you more with these specifics.

Let me know the results!

Thank you!

Hello,

Please check the console when you try to activate the theme and see if an error is showing. Also, if have other plugins enabled, please deactivate them.
Also, you can try to activate the theme manually => https://i.imgur.com/JwY7N1k.png

Let me know the results!

Thank you!

Hello,

Please let me know what version of WordPress do you use, also, please remove the social link and add then again.

Thank you!

Hello,

I’m not sure I fully understand what the issue is. Can you provide more details about it?
These are the all filters that you can use on the blocks => https://i.imgur.com/7E7g48E.png -> https://i.imgur.com/yTIUoDP.png -> https://i.imgur.com/2op3Vu5.png

Thnak you!

Hello,

Unfortunately, if you have the option infinite load activate the sticky sidebar works only for the first post, then for the rest post, the sticky sidebar will not work.

Thank you!

Hello,

So, I understand you have the last theme version, v11.2 and the last WordPress version, v5.8
Please do the following steps
1. disable tagDiv Opt-In Builder plugin
2. uninstall tagDiv Opt-In Builder plugin
3. clear cache (if cache plugin exists)
4. re-install tagDiv Opt-In Builder plugin again from Newspaper plugins => https://www.screencast.com/t/Fvl4HN299
5. activate tagDiv Opt-In Builder plugin
6. clear cache (if cache plugin exists)

After these steps please check if the issues persist.

Thank you!

Hello,

Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Composer, but not both).
Also, please let me know if you tried to use only tagDiv plugins and see if the reported issues still persist.
Also, please tell me which plugins you have activated, because there is a possibility that one of them may interfere with the theme, these are the tested plugins => https://i.imgur.com/bkL3z6a.png
If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

Hello,

Please make sure that you are using the latest theme version, Newspaper v11.2 and the latest WordPress version 5.8
Also, I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.
Also, I found this topic with the same error please check it https://uk.godaddy.com/community/cPanel-Hosting/This-site-can-t-be-reached-after-installing-wordpress/td-p/129921
https://theme-fusion.com/forums/reply/850045/

Thank you!

Hello,

Please let me know if you have a security module enabled, also, please make the update on a staging website or subdomain, with only tagDiv plugins enables and see if that error appears.
Normally, the time machine should display like this => https://i.imgur.com/OhyMh9q.png

Thank you!