Hello,

If you have a Single Post Template you can adjust the image size => https://i.imgur.com/soTtN07.png if you have a standard template, then, unfortunately, you can’t adjust it.

Thank you!

Hello,

I saw you use a Single Post Template for posts, so you need to add the breadcrumbs with tagDiv Composer => https://i.imgur.com/soTtN07.png

Thank you!

Hello,

If I understood correctly, you want to remove the Single Post Comments Counter => https://www.screencast.com/t/WovjQmZf3
If you have Single Post Template, to remove you need to edit with tagDiv Composer, select the element and with a right-click, you can delete => https://www.screencast.com/t/6WnNGq6NFx or select the element with drag & drop place into the deleting red zone from the bottom right of the page.
If you have a standard post template, you need to go to Theme Panel -> Post Settings -> Post and Custom Post Types => https://www.screencast.com/t/TftzSAfTWtC and disable the option comment count (please make sure you have the tagDiv Standard Pack activate)

Hope this helps you!

Thank you!

Hello,

I’m glad that you manage the situation!
The tagDiv Standard Pack plugin from version 10.4, is no longer required because the new demos are using cloud templates.

Have a nice day!

Hello,

You need to download the files from Theme Forest => https://www.screencast.com/t/04Ba9TD0E1E1 please follow the steps from the article =>https://forum.tagdiv.com/how-to-update-the-theme-2/ method B via file transfer to update.
Also, please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look.
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Hello,

Have you checked for admin-ajax error? Please verify the console when you try to save the settings, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Thank you!

Hello,

Unfortunately, for the mobile theme/AMP plugin, the post doesn’t have the option to display the modified date.

Thank you for understanding!

Hi,

You can hide ToTop button on AMP pages using a Custom Code CSS
.td-scroll-up
{
display: none;
}

Thank you!

Hi,

What blocks do you want to add because, in tagDiv composer, there are different blocks that you can adjust? https://i.imgur.com/RpZHPJl.png -> https://forum.tagdiv.com/big-grid-flex-settings/ -> https://forum.tagdiv.com/flex-block-settings-guide/
We strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Composer, but not both)-> https://forum.tagdiv.com/how-to-use-visual-composer/

Thank you!

Hello,

Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if made the test with extra plugins deactivate and the issue persists, you can contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access to investigate this issue.
Also, please make a full backup to all files and the database.
Let us know and we will gladly assist you.

Thank you!

Hello,

Please let me know what editor do you use, classic editor or Gutenberg?

Thank you!

Hello ashdagar,

Please provide some screenshots of what you want to change. also, do you have a prebuilt website installed?

Thank you!

Hello,

To remove the background image for the menu on mobile, please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and remove the image from here https://www.screencast.com/t/ATV1Jr7s

Thank you!

Hello Maaike,

To hide the header pattern you need to use a Custom code CSS => https://i.imgur.com/PD6jKtF.png

.td_block_template_7 .td-block-title:before {
display: none;
}

You need to set the code in Theme Panel -> Custom Code -> custom CSS.

Thank you!

Hello,

Please tell me exactly what you mean by the modal video popup.
If you referring o have set a video like featured video on the post, then you need to use a flex block or big grid flex block and look like this https://i.imgur.com/FkOa4QN.png

Thank you!

Hello,

If the AdSense code needs to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes => https://prnt.sc/10jk7fq

Hope this helps you!

Thank you!

Hello,

Please do a test using the theme plugins and other plugins that are tested with it=> https://www.screencast.com/t/pvYP8ffHa clear all cache and see if the problem persists.
Also, please send the link to your website.

Let me know the results!

Thank you!

Hello,

Seems you have the Mobile theme plugin activate, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Also, if you create a mobile page, please check if is set correctly => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Thank you!

Hello,

We will try to do as many tutorials in the future as possible, but until then if you have encountered any problems or do not know how to make certain settings, please tell me and I will help you.

Thank you!

Hi,

If you’re seeing only NAVER please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=>https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide
– wp-admin URL and credentials
– cPanel URL and credentials
We will fix the problem. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hello,

Please set another Image size => https://i.imgur.com/RRCyDUV.jpg for the images on the block.

Thank you!

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8, so you need to add the newsletter submission box on the mobile page.
The mobile theme comes with its own templates for page, post, category, 404 etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories page/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
Also, please provide some screenshots with “Further more the same changes (e.g. the newsletter submission box) appear on single post pages.”

Thank you!

Hello,

Yes, because you have a Pro Prebuilt Website, only some settings from the Theme Panel will apply to a Pro Prebuilt website, and you need to edit/add with tagDiv Composer the elements.

Thank you!

Hello,

Please send screenshots with what you see in the theme panel, to be able to help you.
Normally, if you have the standard pack plugin activated the header style well should display like this => https://i.imgur.com/Qv6sO9u.png
Also, if you previously had a cloud header, please go to the homepage and edit with tagDiv Composer, select the Manager (Website Manager) please check if you don’t have set “No Header” => https://i.imgur.com/f9dkBqJ.png

Thank you!

Hello,

First of all, please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict, also, please send a screenshot if you have an error when you try to import a template.
1. To make the website boxed, you need to have set a background image/color from Theme Panel -> Background => https://i.imgur.com/i2qlhzX.png and Theme Panel -> Theme Colors => https://i.imgur.com/h808nlK.png and enable the option to make the background boxed layout.
2. I’m not sure I fully understand what the issue is. Can you provide more details about it?
3. If you want to have the logo like this => https://i.imgur.com/cVsWNbC.jpg you need to add a row and set the layout => https://i.imgur.com/lmLFo0J.jpg and you can set in the empty column your elements.
4. To make the menu please take a look at our documentation:
– https://forum.tagdiv.com/main-menu/
– https://forum.tagdiv.com/mega-menu/
– https://forum.tagdiv.com/page-menu/

Thank you!