Hello David,

I’m glad that you managed to solve your issue in the end.

Have a nice weekend!

Hello,

I just checked your website and now seems to work well https://www.screencast.com/t/gMwMiEVnPFZ

Thank you!

Hi,

As I said above you need to change the font-size => https://i.imgur.com/pzXnF5z.png -> https://i.imgur.com/cYegkvX.png from here => https://i.imgur.com/eFSjcxA.png

Thank you!

Hello,

@khubas
If you use All in One SEO Pack I found these articles
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-facebook-incorrect-thumbnail-issue-in-wordpress/
-> https://aioseo.com/all-in-one-seo-social-meta-panel-optimizes-your-social-shares/
-> https://www.inmotionhosting.com/support/edu/wordpress/plugins/all-in-one-seo-pack/
I hope this will help you to solve the problem.

@nerdified
I just made a test and seems to work https://www.screencast.com/t/t9wpskcpfO -> https://i.imgur.com/33XOG1C.png

@celhil
Also, I made a few tests and seems to work well https://www.screencast.com/t/t2kvQxnV161 -> https://www.screencast.com/t/VxLvyMycuS

Thank you!

Hello,

I’m glad you have managed to solve the issue.
Let us know if you need further assistance.

Have a nice day!

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The mobile theme comes with its own templates for page, post, category, 404 etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories page/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.

Thank you!

Hello,

The cloud template only works for posts, categories, etc. they do not work for the custom post type.
For the custom post type you can try to use standard templates from the tagDiv Standard Pack (they must be edited/customized according to CPT)

Thank you!

Hello,

Please make sure that you are running the latest AMP version. Also please check for a plugin conflict. Disable all the plugins except AMP and Tagdiv ones, clear your cache and test to see if this works.
Also, are you using another plugin for an amp or the one that is included in the theme package?

Thank you!

Hello,

If you want to update the theme, please make a full backup to all files and the database and follow this guide at point B => https://forum.tagdiv.com/how-to-update-the-theme-2/
According to this message the folder already exists, you need to rename/delete that folder manually using FTP/cPanel, after that install the plugin from Newspaper plugins =>https://i.imgur.com/hDOGJCW.png

Thank you!

Hello,

Did you update the theme? Please delete your theme and install it again by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ using method B (update the theme Manually).
Also, if you have done changes to the theme files, please copy them.
If you will do the update or a fresh install of the theme, then all changes you made in the theme’s files will be overwritten.
date. Also, check for a plugin conflict, deactivate one by one the untested plugins and find out which one causes the error. Clear your cache and try again.

Thank you!

Hi,

Please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library,tagDiv Standard Pack) also clear your cache.
From the last update, the tagDiv Standard Pack plugin is no longer required because the new demos are using cloud templates.

Thank you!

Hello,

I just checked your website and work well https://www.screencast.com/t/0RPFIsUc8y3d

Thank you!

Hello,

I saw you use standard templates for posts and footer, that is why you can’t edit with tagDiv Composer.
Also, your ads are not found, that is why not working => https://i.imgur.com/2uHIob7.png may need to be approved

Thank you!

Hello,

Please clear your cache, also, please make the setting is saved.
Do you have other plugins installed?

Thank you!

Hello,

Please roll back if you can to the previous version of WordPress because we need to test it and fix some issues.
Soon we will update the theme to provide compatibility with WordPress v5.8
Also, please send the link to your website to inspect the problem.

We are sorry for the inconvenience!

Thank you!

Hello,

I’m sorry but I don’t quite understand what you are looking to achieve with ” google ads on the home page after 4,8,12,16″, you can set ads on the page using the element ad box element => https://i.imgur.com/bj1wApN.png and this element you can set where you want on the home page.

Thank you!

Hello,

So, I understand that you don’t want to have social share at all on the posts?
You can disable this option from Theme Panel -> Post Settings -> Sharing => https://www.screencast.com/t/zyf2zYvnWTF5

Thank you!

Hello,

Please check this topic with the same question
https://forum.tagdiv.com/topic/mobile-template-spacing/ Hope this help you!

Thank you!

Hello,

This issue is discussed already here: https://forum.tagdiv.com/topic/facebook-sharing-9/ please check it.

Thank you!

Hello,

Please let me know how you set the ads.
On the pro website, you can set the ads in ad box element => https://i.imgur.com/bj1wApN.png also, please check the console if the ads are loading.
Also, please send the link to your website.

Thank you!

Hello,

Please provide some examples and more information about the issues that you have (screenshots, link to your website)

Thank you!

Hello,

Unfortunately, you can achieve that use a plugin.
You can try the plugins suggested by @Micha

Thank you!

Hello,

Did you have the footer stretch it?
Also, you can set the image width for the logo from here => https://i.imgur.com/ptOlM8F.png because I saw your logo have the width set on auto, and the logo size is 1024×205
Also, for text please you can set the width from the tab called “CSS” to 72% -> https://i.imgur.com/1EwBeAF.png and change the font size https://i.imgur.com/bRs2i05.png

Thank you!

Hi @Shoukat Faiz

Please check your topic with the same question https://forum.tagdiv.com/topic/pages-does-not-show-content-when-tagdiv-mobile-theme-and-api-plugin-is-used/#post-409777

Thank you!

Hello,

So I understood you use the mobile theme plugin and AMP plugin, right?
The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).
This can be found at the bottom of every page when editing https://forum.tagdiv.com/the-mobile-theme/
For example, to create a contact page you can use only the elements from the mobile editor (so you can only add the elements that are present in the toolbar, without shortcodes(blocks) and the shortcode for the contact form (if you copy-paste the code will not work).
You can check this video about the Newspaper theme version on mobile -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!