Hello,

Is not an issue, this is how this template was designed.
The footer template does not have the button to be edited with tagDiv Composer in the backend, the footer can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF that page can be private.
You can customize it with tagDiv Composer => https://www.youtube.com/watch?v=nE51MfLV7hE

Thank you!

Hello,

I understand you would like an element that automatically takes the link to the last post created by that author, but unfortunately, we do not have such an element.
You have this author box, and when you click you will see all posts, and the first post is the latest=> https://www.screencast.com/t/zS3to6dn3T

Thank you!

Hello,

I checked your website and seems you have a mobile responsive version =>https://www.screencast.com/t/WFCL5ovzg8L0 -> https://www.screencast.com/t/qT1OSXnfa0k
Also, if you create a mobile page, please make sure you assign it like this https://www.screencast.com/t/lektAhyjd
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello,

I’m glad you solve the problem.
Usually, when you update the theme is recommended to make a full backup to all files and database, and to disable all extra plugins and child theme (if you use).

Thank you!

Hi,

I’m sorry I did not understand what you are looking to edit.
If you referring to where you can find the post loops from path wp-content/plugins/td-cloud-library/shortcodes/common/tdb_loop.php and tdb_loop_2.php

Thank you!

Hello,

The article top ad, inline and bottom are using for posts like this https://www.youtube.com/watch?v=biTpVVlr8j8
For Smart list 6, 7, 8 places the ads in the list =>https://forum.tagdiv.com/smart-lists/
Modal video popup set the ad like this https://i.imgur.com/fPgww6j.png just make sure that you have some flex blocks one your homepage and these has the option for Enable video pop-up enable -> https://i.imgur.com/OEYqJ1Q.png
For background ads please check this article https://forum.tagdiv.com/background-ads/Related the URL for 404 we’ll like to investigate this situation, so if you agree, please make sure that you have a full backup for your website and your database after that send us an email at contact@tagdiv.com include the link of this topic and provide wp-admin and cPanel.

Thank you!

Hi,

Did you use tagDiv Analyzer? And after that did you make changes?
If yes, please remove the generated CSS and generate it again.

Thank you!

Hello,

Please edit header with tagDiv Composer, select the zone on the header menu, and in the General tab is the option Shadow, please set the value to 0 => https://www.screencast.com/t/XgYQNKEOSnCi

Hope this helps you!

Thank you!

Hello,

I verify your website and seems to look fine => https://www.screencast.com/t/wUc6xwhTzKTb

Thank you!

Hello,

Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2/
I hope that at the time of the update, you disabled all extra plugins and child theme (if you use it).
Please do a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme.
Also, if you can provide some screenshots to see how it looks will help a lot.

Thank you!

Hello,

So I understand that you had mobile theme activated, and you deactivated it but it still appears, right?
Please make sure you clear all cache (also, the browser cache).
Also, if you create a mobile page, please make sure you assign it like this https://www.screencast.com/t/lektAhyjd
Also, please provide screenshots or the link to your website.

Thank you!

Hello,

Usually, this issue is caused by a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader

Let me know the results!

Thank you!

Hi,

Please provide more information about the problem related to the footer, it cannot be edited with tagDiv Composer?
Please do a test using the theme plugins and other plugins that are tested with it, clear all cache and try again.
Also, please provide some screenshots to understand the issue and to be able to help you.

Thank you!

Hello,

Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2/
I hope that at the time of the update, you disabled all extra plugins and child theme (if you use it).
Also, if you can provide some screenshots to see how it looks will help a lot.

Thank you!

Hello,

If you installed a Pro Prebuilt Website the changes from the Theme Panel for fonts will not apply, to change the font on block/post you can edit with tagDiv Composer -> https://prnt.sc/10grx77, select the block/post and in Style, you can change the font => https://www.screencast.com/t/sUE7ug4UIAR5
This is a video about how to change the fonts => https://www.youtube.com/watch?v=rbkYVyj1__Q

Hope this helps you!

Thank you!

Hi,

Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website.
Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png
Hope it will help you!

Thank you!

Hello,

Only the administrator and editor can do changes with tagDiv Composer and can save it.
The other users can open it, but the changes made are not saved.
We will try in the future to implement the option to hide cloud templates for the rest of the users who do not have access to edit.

Thank you!

Hello,

Please make sure you don’t have set a background color on the logo element, make sure is set only on the row => https://i.imgur.com/VvJ3ov0.png
Also, seems you have set the logo twice => https://i.imgur.com/8sj0FB7.png, please set it only once.

Thank you!

Hello,

Please make sure you have the tagDiv Standard Pack plugin updated and activate from Newspaper plugins => https://www.screencast.com/t/6uPEwLE7u, from version 10.4, this plugin is no longer required because the new demos are using cloud templates.

Thank you!

Hello,

Please let me know what template is used for the footer (standard template or cloud template).
If you have a cloud template you can add blocks with tagDiv Composer in footer => https://i.imgur.com/rKOYnqG.png
If you have a standard template, you need to set a template => https://i.imgur.com/3dkmkP4.png and add block in Appearance -> Widgets and set the blocks in footer 1,2, 3 https://www.screencast.com/t/o5jsJ01pwJ -> https://www.screencast.com/t/S2JwbQpbq3K

Thank you!

Hello,

Please do a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme.

Let me know the results!

Thank you!

Hello @marcizus,

I am sorry. I’m not sure I fully understand what you are looking to achieve. Can you provide screenshots?

Thank you!

Hello,

If you want to disable the join and sign in go in Theme Panel -> Header -> Sign In/ Join => https://www.screencast.com/t/BDZXiYHApD, also, to translate the join go in Theme Panel -> Translations -> Translations => https://www.screencast.com/t/FEAq0XZnZq -> https://www.screencast.com/t/2XXkas6zxbpl

Thank you!

Hello,

I’m glad that the problem has been solved!
If you have other questions, please let us know!

Have a nice weekend!

Hello,

Maybe I didn’t understand correctly, so, you referring to the feature image on the post => https://i.imgur.com/xjK27Ji.jpg, you can find here the image size => https://i.imgur.com/5sep2u3.png
Please send some screenshots of the container.

Thank you!