Hi,

I am glad you managed to change the logo.
Let me know if you need further assistance.

Have a nice day!

Hello,

Unfortunately, the page menu doesn’t work for mobile.

Thank you!

Hello!

I’m glad that you managed to solve your issue in the end.

Have a nice day!

Hi,

I just reply for you in this topic: https://forum.tagdiv.com/topic/nothing-is-changed/#post-409766
Please don’t create another topic with the same issue.

Thank you for your understanding!

Hello,

Do you have other plugins installed besides the ones included in the theme package?
Are the requirements set as in our guide? Do you have the last theme version (v11)?
Please do a test using the theme plugins and other plugins that are tested with it, clear all cache and see if time changes occur when saving.
Normally the time to save changes is short and changes are seen almost instantly.

Thank you!

Hello,

For errors that you have with 404, please provide the link to your website and more information.
The settings for ads from Theme Panel are used for the Standard Prebuilt website, so if you have a Pro Prebuilt, you can set the ads in the Ad box element from tagDiv Composer and set the code./image for ads =>https://i.imgur.com/hVN6Mm4.png and you can set the element where you want on the page.

Thank you!

Hello,

For mobile ads, you can set only once after x posts to show ads => https://i.imgur.com/uzIRqmU.png using the mobile theme plugin.
Unfortunately, another option doesn’t exist.

Thank you!

Hi,

Our developers have done some investigations and implementations related to td_011_settings. These will appear in the next update which will be soon.

Thank you!

Hi,

Each block uses a specific thumb. For example, if you use Flex Block 1 you can choose the image size => https://i.imgur.com/1f6CXA9.png or you can set the height and width https://i.imgur.com/fsChM94.png or you can use Big grid flex https://i.imgur.com/b0z9MjN.png
If you want to have the image size from the media library you can use the inline single image element that takes over the size from the media library

Thank you!

Hello,

You can customize the mobile menu from Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd

Hope this help you!

Thank you!

Hello,

To remove the date from blocks, please edit with tagDiv Composer, select the block, and in the tab called “Layout” is an option to hide or show the date => https://i.imgur.com/jYN89cL.jpg, also for block 12 go in theme panel -> Block settings -> Meta info on Modules/Blocks => https://i.imgur.com/BsH0StY.png

Thank you!

Hello,

Please check our documentation here: https://forum.tagdiv.com/loading-translations/ -> https://forum.tagdiv.com/using-theme-translations-together-wpml/
Unfortunately, you can’t translate the Theme Panel => https://www.screencast.com/t/aKRoehRmq9 or the elements from the plugins are included in the theme package => https://i.imgur.com/KlPsIn8.png -> https://i.imgur.com/3pEiJ0n.png

Thank you!

Hello,

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://developers.google.com/speed/docs/insights/v5/about
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/

Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/
To be able to optimize and to remove CLS and LCP please check these guide => https://developers.google.com/web/tools/lighthouse/ -> https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://web.dev/lighthouse-whats-new-6.0/ -> https://web.dev/lcp/ -> https://web.dev/cls/

Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc
“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
We tested our tool on our demos, and we have such great results!
Take a look at this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/
Also, please set width on the logo https://i.imgur.com/oSUDVIU.png or try to remove and add it again.
For mobile, you can use a mobile theme plugin or mobile page, which can help to have a better score for mobile, you can find more information in these articles
-> https://forum.tagdiv.com/the-mobile-theme/
-> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Also, you can try to optimize your images, for example, you can use the EWWW Image Optimizer plugin, also, you can try other plugins like Autoptimize

Thank you!

Hello,

Unfortunately, our theme works only with the URL option “?amp”.
Maybe you can try to use another AMP plugin.

Thank you!

Hello,

You can download version 9.8 from here https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Thank you!

Hello,

I made this video https://www.screencast.com/t/OeCnsxx45 normally it should change like that.
Do you use another page builder?
Please check the console when you try to change the logo is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.

Thank you!

Hello,

Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if the plugins aren’t updated, you can try to update manually: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Also, before the update, please make a full backup, also will be recommended to disable all extra plugins and child theme (if you use).

Thank you!

Hello,

Please roll back to the previous version of WordPress because we need to test it and fix some issues.
Soon we will update the theme to provide compatibility with WordPress v5.8

We are sorry for the inconvenience!

Thank you!

Hello,

The page speed is not related only to the theme that you are using, this is affected by plugins/content/ads/ external resources, etc.
I just checked your website and it looks that your images used on the map => https://www.screencast.com/t/YK8KTa7qT are not optimized, for example, you can use the EWWW Image Optimizer plugin, also, you can try other plugins like Autoptimize, but I am not sure if it works on the images from this map (you can contact the authors of the plugin and ask how you can set the height and width on images if you succeed then you will have a better score). Your website needs an optimal speed that’s why you need to make some settings also to help for the improvement.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
However, page loading speed can depend on many factors, and each website is unique from this point of view.
Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not if you are using PRO demo or a standard one.
Also, you can try to update on a staging website or subdomain the theme to version 11 and try our tool https://www.youtube.com/watch?v=tnkVapqhIHc
Our tool is running only on normal pages and not for posts or categories for example.
“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
For mobile, you can use a mobile theme plugin or mobile page, you can find more information in these articles
-> https://forum.tagdiv.com/the-mobile-theme/
-> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello Kenny,

Please check what version of PHP you have, we recommend version 7.3
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps; make sure that the theme is activated.
Also, if you have other plugins activate, please disable them and see if the problem persists.
Also, please check the console when you try to install the tagDiv plugin and see if appear an error.
Please take a look here: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/ ;

Thank you!

Hello,

I saw in the screenshot you have an admin-ajax error when you try to save the settings from the theme panel, usually, this issue is related to a firewall or security module which blocks the admin-ajax.php request.
If you use a plugin like Wordfence please set it in learning mode.
Also, I saw you use CDN, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Also, if you don’t have a security plugin, please ask your host about this.

Thank you!

Hello,

It depends on the size of the screen, from what I see you have a lot of elements in the top bar, seems that the CSS that is used on the main menu on the top bar is stronger than the one used for the submenu.

Thank you!

Hello,

I just checked your website and it opens in Safari https://i.imgur.com/3SxAu5E.png

Thank you!

Hello,

I’m glad the problem has been solved.
If you have other questions, let us know!

Thank you!

Hello,

This question has been discussed already here: https://forum.tagdiv.com/topic/cant-edit-footers/ please check it.

Hope this helps you!

Thank you!