Hello,

I’m sorry, I don’t understand exactly what you mean with post settings missing, you don’t have all settings for the post (or only a setting).
Please check if you have the tagDiv plugins activate(tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack), also please check if you have other plugins, if you have, please deactivate them and see if the problem persists.
Also, please send some screenshots of what the theme panel looks like for you.

Thank you!

Hello,

If you want to delete an empty column you need to know that empty column are part of the row, and you can’t delete the column only the row that holds the column, this can be done with: using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard.
Also, you can move the row with tagDiv Composer, select a row and place it where you want.

Hope this helps you!

Thank you!

Hello,

If you upload the translation from Theme Panel -> Translation => https://www.screencast.com/t/vEZR0Q5A and some words didn’t get the translation, then its possible to change if you edit with tagDiv Composer => https://www.screencast.com/t/dlfnb0fnX5, select the element => https://www.screencast.com/t/k13PEeEZaccM and change the title => https://www.screencast.com/t/6oDEi9Q4
Also, you can send screenshots with the words which have not been translated, include the link to the website.

Thank you!

Hello,

To remove the author name for the elements called “Block, Big Grid”, you need to go in Theme Panel -> Block settings -> Meta info on Modules/Blocks => https://www.screencast.com/t/j78bf1lbdWB3
The option from the tab “Layout” is on the blocks called “Flex blocks, Big Grid Flex “.

Thank you!

Hello,

To understand and to can investigate please send some screenshots with the page when you have logged in and some screenshots when you are not logged in.
Also, please include the link to your website to make a few tests, and let me know what version used for mobile (mobile theme, mobile page or mobile responsive).

Thank you!

Hello,

Please provide more information about the code you set in the column text if this is a shortcode and what you use it for. Also, please include the screenshots and the link to your website to understand the issue and help you.

Thank you!

Hello,

If you want to use AMP only for posts, then you need to select from Theme Panel -> Mobile theme for AMP => https://www.screencast.com/t/rCGNDodtOi and from the AMP settings select for “Posts” => https://www.screencast.com/t/Q0Za3jqlHIX

Thank you!

Hello,

I’m sorry but I don’t understand your message. Can you provide me with some information?
Like screenshots, a link to your website.

Thank you!

Hello,

You can add the view post count in the post, with tagDiv Composer => https://www.screencast.com/t/eGgd6fSTpc add the element called “Single Post View” => https://www.screencast.com/t/r83psL7l

Hope this helps you!

Thank you!

Hello,

Unfortunately, I don’t know exactly when it will be solved.
At the moment what you can do is to set manually a featured image for the posts.

Thank you for your understanding!

Hello,

1.Unfortunately, our team is working on the Instagram issue, but you can set the Instagram fixed count with tagDiv Composer => https://www.screencast.com/t/In8UL9Q92n until the issue is resolved.
2. Please provide the link to your website, to inspect it.

Thank you!

Hello,

Please let us know what plugin you use for gravity form, also include the link to your website.
Also, please make sure you set the shortcode in the mobile editor as you can see here: https://www.screencast.com/t/Zy49V5vfYW

Thank you!

Hello, @mikecfmedia,

Please remove the background image, make sure this option is disabled => https://www.screencast.com/t/ejiNPCBF and after try to stretch the row.

Thank you!

Hello,

In this path are the all single post templates => wp-content/plugins/td-cloud-library/shortcodes/single and the file where is the single post title is here wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php => https://i.imgur.com/eThibEr.png

Thank you!

Hello,

If you want to have the footer float ads, you need to use a plugin for this or using sticky ads.
You can test several plugins to get what you want.

Thank you!

Hello,

Please continue the discussion via email.

Thank you!

Hello,

You can set the code in Theme Panel -> Analytics/Js Codes => https://prnt.sc/10jk7fq

Hope this helps you!

Thank you!

Hello,

I just inspected your website and the form appears => https://www.screencast.com/t/HL8RWmo1xPXB
Did you solve the issue? It may have taken longer due to the cache plugin.

Thank you!

Hello,

This can be achieved using a custom code CSS =>https://www.screencast.com/t/rx0E51oPZeu
.td-blog-coffee .td-header-style-7 {
width: 1164px;
margin-left: auto;
margin-right: auto;
}

Set the code in Theme Panel -> Custom Code -> Costum CSS.

Hope this helps you!

Thank you!

Hello,

Please provide the link to your website to investigate the problem.

Thank you!

Hello, @nearview,

This is the link to the video => https://we.tl/t-mMR5AOeh1Q

Hope this helps you!

Thank you!

Hello,

To list the most popular articles, you can use the Flex Block or Big Grid Flex Block where you can sort it => https://www.screencast.com/t/DgVYSlT8 https://forum.tagdiv.com/big-grid-flex-settings/ -> https://forum.tagdiv.com/flex-block-settings-guide/ and with tagDiv Composer you can set the block where you want and design it https://www.youtube.com/watch?v=fa7GenCHcBU

Thank you!

Hello,

You can use the Flex Block or the Big Grid Flex Block to apply the filters and sorting. You can find more information in these articles https://forum.tagdiv.com/flex-block-settings-guide/ ->https://forum.tagdiv.com/big-grid-flex-settings/

Hope this helps you!

Thank you!

Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).

Thank you!

Hello,

I just inspected your website and I don’t saw the logo and the text from the footer.=> https://www.screencast.com/t/MTZXMbsw -> https://www.screencast.com/t/DqzqhWgby -> https://www.screencast.com/t/brBKRx2W
Can you provide the exact place where appear?

Thank you!