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I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

This page: https://postimg.org/image/g51o8k7nr/ from our demo is built with Visual Composer and you have to use its page-builder to change the tiles. Just edit the page with VC in classic mode, edit the desired blocks and change theirs titles. For more details about how to use Visual Composer please check these links: https://forum.tagdiv.com/newsmag-block-settings-tutorial/https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/

Thanks!
Andrei L tagDiv!

Andrei L.
tagDiv Member

HI

Yes indeed that option works only for tag taxonomy. If you use custom post types and custom taxonomy you can choose the tag taxonomy for each post type from theme panel: http://screencast.com/t/x29JODpTOTiQ

Thanks!

Andrei L.
tagDiv Member

Hi

Provide your site url so I can have a closer look to the widgets and get back to you with a more accurate answer.
Thanks!

Andrei L.
tagDiv Member

HI

Make sure that you’re using V 3.1 of Newsmag which is available on themeforest and also update Visual Composer at V 4.12 which is included in theme’s path. For more details about the update process please check these links: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Hope this helps.
Thanks!

Andrei L.
tagDiv Member

Hi

You can try to add the div classes in theme’s ad-spots like it is indicated in our documentation: https://forum.tagdiv.com/newsmag-using-other-ads/ Note that you may need some css adjustments in order to have the ads displayed fine on pages.

You can use any text editor which works on Mac OS to edit theme’s files, you don’t need a very special software. Before making any changes in theme’s code make sure you do a full backup as a security measure: https://codex.wordpress.org/WordPress_Backups

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve removed your credentials as this is a public forum and any member can see them.
I’ve checked your site and the images are displayed fine on mobile devices: http://screencast.com/t/q9Rp6Rh5mw The theme uses thumbs to display images on modules and each thumb have a fixed size on both desktop and mobile devices. Please check this link for more details in this regard: https://forum.tagdiv.com/topic/feature-image-on-mobile-is-low-resolution/

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and noticed that you’re using an older version of Newspaper theme; http://screencast.com/t/TFwZHcqJK Try to update the theme at V 7.3 which is available on themeforest, clear all caches then test again.

Thanks!

Andrei L.
tagDiv Member

HI

Please address us in English as we don’t speak Spanish and it’s hard to understand your requests.
I assume that you wand to display some sharing buttons for pages. Unfortunately the theme does not have any options to add social sharing buttons on pages but you can use a plugin with a similar functionality to implement them. I can’t make any recommendation for a specific plugin as we didn’t made any tests but you can do a search online, try a few plugins and use the one which fits you best. Here you can find some useful informations in this regard: https://jetpack.com/support/sharing/http://www.bloggingwizard.com/top-wordpress-social-sharing-plugins-2014/

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve made a few tests on my side but couldn’t duplicate this issue. Make sure that you update the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also remove any custom code you have added if you have some, clear all caches then test again.

Thanks!

Andrei L.
tagDiv Member

HI

The titles indicated in this image http://imgur.com/a/LEXTm are not from custom post types, they are blocks titles and can be changed for each block from Visual Composer or from Settings > Appearance id the block is used in sidebar: http://screencast.com/t/nzfSRBOtu1TZ

Let me know how it goes and if this is not what you mean please provide more specific details about what you’re trying to do so I can inspect it closer and get back to you with a more accurate answer.

Thanks!

Andrei L.
tagDiv Member

HI

The 500 status code represent a very general error meaning that something has gone wrong but the server was unable to return a more accurate answer for that error. You can find some useful informations about this in server’s error log. Also check the exact link which causes this error, it usually shout point to a file/resource.
From your first message I can see that you pointed this path: wp-content/themes/Newspaper This is a path from wordpress and if the error appear on it most likely happens because of a rule from robots.txt file which prevent google crawler to access the path. If you have a robots.txt file for your site make sure that the rules are set it properly: http://www.robotstxt.org/robotstxt.html

Thanks!

Andrei L.
tagDiv Member

Hi

Current version of Visual Composer is 4.12 and was released in 8.06.2016: http://screencast.com/t/gMF8Kp7oQV This version is included in theme’s path so if you already have V 3.1 installed but Visual Composer it’s older then 4.12 just delete the plugin and install it again from plugins panel: http://screencast.com/t/cM3zy18T

Let us know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

Yes you can address us via email at contact@tagdiv.com with a link to this conversation and login details for your site and we will inspect this in shortest time.
Thanks!

Andrei L.
tagDiv Member

Hi

Are you referring at posts displayed in more article box: http://screencast.com/t/nuI0fBXDbq If so you can hide the date using this css: http://screencast.com/t/iiWAaH2w6W

.td-content-more-articles-box .td-post-date {
display: none;
}

Let us know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

According to system status dates you have installed the default demo without content. To implement the layout from another demo just install it without content as you made with default demo: http://screencast.com/t/86iEseM8Oue This option will import only the demo’s settings without its content and also your own con’tent won’t be affected.
Before making any changes in site’s layout make sure you do a full backup to your current wp-install and to database also: https://codex.wordpress.org/WordPress_Backups This is a security measure and in case something goes wrong you can always get back to previous version.

Thanks!

Andrei L.
tagDiv Member

HI

I’ve checked your site and the login seems to work on my side. I’ve used some random credentials and got the usual error which appear when wrong login details are used which means that the request to database it’s made and the system works: http://screencast.com/t/ToBSCtx3c08s
If you still have this issue please address us via email at contact@tagdiv.com and provide wp-admin so we can check this with correct credentials.

Thanks!

Andrei L.
tagDiv Member

Hi

Please make sure that you’re using V 4.12 of Visual Composer which is included in theme’s path, clear all caches then test again. Here you can check the update guide for Visual Composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Let us know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

Yes this is possible by editing comments.php like here: http://screencast.com/t/zplmOTxrgNdq

<?php
echo do_shortcode('[widget-shortcode-goes-here]');
?>

Just paste the shortcode inside do_shortcode() function and the widget will be displayed bellow comments section.
Thanks!

Andrei L.
tagDiv Member

Hi

Please make sure that you embedded the post according with Facebook documentation: https://developers.facebook.com/docs/plugins/embedded-posts Basically you have to paste this code http://screencast.com/t/ruH2yVQans in header.php here http://screencast.com/t/jkr8RDewbF then paste this code in post content where you want to display the post: http://screencast.com/t/KzLWha6thttp://screencast.com/t/HnQeP4V1http://screencast.com/t/ZArUNxGh3wj

Thanks!

Andrei L.
tagDiv Member

Hi

That section is custom made from code and can be activated by editing functions.php file like here: http://screencast.com/t/WNDiFq2p By default there is displayed a list with all available demos but you can change the code and load you own content there.
Thanks!

Andrei L.
tagDiv Member

Hi

The php code runs only on sever side and cannot be rendered in a text block, sorry.
Thanks!

Andrei L.
tagDiv Member

HI

Try this css to remove the white space above main menu: http://screencast.com/t/7yTSVWLwx307

.td-header-style-4 .td-header-sp-ads{
display: none;
}

Note that if you add a header add this css must be removed, otherwise the ad won’t be displayed.
Thanks!

Andrei L.
tagDiv Member

Hi

This errors occurs when the query fails but we didn’t received a similar report so far. I am not sure why this happens or if the problem still exist on your site as I’ve check it and now it is displayed fine on both mobile and desktop devices: http://screencast.com/t/1SQIpJZpAtEhttp://screencast.com/t/A1ZqpJ5PjJb
If the problem persit try to deactivate all plugins except Visual Composer, clear all caches then test again. As cache plugin we recommend WP Super Cache which is tested and works fine with the theme: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ clear all caches, purge cdn files if you’re using then test again.

Let us know how it goes.
Thanks!

Andrei L.
tagDiv Member

HI

There is no useless code in style.css file. Indeed not all code is applied on each page but all code have its own purpose and it is applied in some specific situations. For example some code is applied only when header style 5 is used or a bbpres page is loaded.
You can try the gzip compression to reduce the transfer time for css file, it will increase page load time: https://gtmetrix.com/enable-gzip-compression.html

Thanks!

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