Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello Ian!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will check and let you know what can be done there.

Thank you!

Hello @southview92 !

The flex block can show only the excerpt. Another workaround there could be to use a module template that can be built custom and displayed with the help of an element called Flex Block Builder: https://forum.tagdiv.com/modules-builder-newspaper-theme/. Add an inline text in your custom module to display the paragraph like this: https://app.screencast.com/FdiRIpFNwZL9t
Also, you can try to add new paragraphs to your excerpts in posts and display them in flex blocks: https://app.screencast.com/zWp2SUrlS1Zbv

I hope that helps you!

Thank you!

Hello!

Check this thread: https://forum.tagdiv.com/topic/amp-custom-javascript-is-not-allowed-search-console/

Thank you!

Hello @Abhay!

Check the reply here in your own topic: https://forum.tagdiv.com/topic/website-is-getting-down-after-every-few-hours-and-same-error-appears/

Thank you!

Hello Michael!

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you so much for your understanding!

Hello @leagcooks!

How did you add the icons?

Thank you!

Hello @Abhay!

For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello Mar!

You can edit the doctors easily from your account, as seen here: https://app.screencast.com/5azW2ioG4TiYL

Thank you!

Hello Mar!

If you use the latest update of the theme and plugins, you should have access. Please note that only when you hover can you see it.
Every modal has a page that can be found in Dashboard -> Pages. Edit it with the TagDiv Composer.

Thank you!

Hello @SoLAnKiT!

Edit your homepage with the TagDiv Composer, click on the logo and let this option unchecked: https://app.screencast.com/pmJxiXMNb6zkb

Thank you!

Hello Mar!

You should have a different email address in that custom field for every doctor.
Unfortunately, no. There will be a confirmation message for the submit button only.

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Do you have any caching tools enabled? Please disable them and try again.

Let me know the results!

Thank you!

Hello @Viju!

There are some options for H2 in the theme panel settings: Newspaper -> Theme panel -> Theme fonts -> Post content.

Thank you!

Hello!

It is like a custom dynamic gallery.
You can use it in the single/CPT cloud template by choosing the gallery source: post/CPT gallery. When you edit the post, you will have in the settings this option to set a gallery: https://app.screencast.com/2uDZqAXjRwWRS
The second option is for the ACF PRO plugin version, and you can choose to display a gallery from an ACF field.

Thank you!

Hello @andrian533!

This will work if you click on the article title and then right-click on the image directly.

Thank you!

Hello @khenline!

Check in the Newspaper Time Machine: https://prnt.sc/-Kmipakgge1T in Newspaper -> Updates.

Thank you!

Hello @ckoon!

Check this guide: https://forum.tagdiv.com/sidebars-tutorial/
A shortcode can be inserted by using the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
Also, try use the Raw HTML element from Composer, add the code there.

I hope that helps you!

Thank you!

Hello @Shony!

The element Flex block with a special filter, for example, the current category, will dynamically display the posts from the current category depending on which one you are in. So, you need to add a flex block with that filter in the category template once, and it will display the posts for each category if you have the same category template assigned to your categories. For more information, check this guide: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello @mediagod!

Make sure you use a flex block with cache block results enabled on the homepage, for example. Save and view the page. Click on some title articles from that block. Go to System Status and check the option that will appear there.
If the option isn’t there, then deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Thank you!

Hello @forcenews !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there and what exactly you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @chaywood0896!

Obviously, there is a bug with that plugin. Please contact their support, so they can easily guide you.

Thank you!

Hello João!

This option is discontinued, and in the next version of the theme, it won’t be available in the theme anymore. The option that will remain active is Instagram Business.

Thank you so much for understanding!

Hello @fpkakou!

If you use a cloud/pro template, then you can edit it with the TagDiv Composer and delete the comments section.

Thank you!