Bettina Hello @sergey !
If you want, we can take a look, see exactly the issue and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
Yes, you can add only one custom icon to that element. You can use the element “Icon” for every social icon and set a link for them: https://app.screencast.com/vtC8UT8YqsM9p
Thank you!
Bettina Hello @Robinl2507!
You can use an offset 1: https://forum.tagdiv.com/offset-feature/ in the second block.
Thank you!
Bettina Hello @oposum !
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer
Clear all the cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Bettina Hello @virajbpd!
I can see them here: https://app.screencast.com/obyuGjIadsq1m
Or, do you mean anything else?
Thank you!
Bettina Hello Khalid!
We are talking about Woocommerce, right? https://app.screencast.com/WzxYCIKjgXgnw
Thank you!
Bettina Hello @Sergey !
Please double check the WPML settings: https://forum.tagdiv.com/using-theme-translations-together-wpml/
Thank you!
Bettina Hello @kaeferatwork !
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Please include a link to this topic in order to identify you.
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
Bettina Hello @Olawax!
This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Bettina Hello @Alex!
This issue has been solved. Please update the theme and plugins to the latest update.
Thank you!
Bettina Hello @samnash68 !
Please check this thread: https://forum.tagdiv.com/topic/where-is-the-featured-audio-coming-from/
I hope that helps you!
Thank you!
Bettina Hello @oosipov !
It should work well. Please let me know which error you encountered there.
Thank you!
Bettina Hello Megan!
No. Check the old block which is not working. You have an extra class there. Delete it and try again.
Thank you!
Bettina Bettina Hello @iamramgarhia !
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options.
Thank you for understanding!
Bettina Hello!
@SP1 Please continue the discussion via email!
@jtoney Unfortunately, we do not provide support via calls or screen sharing apps.
https://forum.tagdiv.com/newspaper-theme-support/
Thank you for understanding!
Bettina Hello @furlanj !
You can check out our demos here: https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/.
You can import a section or a block if you want from the Cloud Library.
Also, you can build it on a cloud template with the elements you need there.
Thank you!
Bettina Hello @inakio!
If you want, we can take a look, see exactly the issue and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello @igormiranda93!
If you want, we can take a look, see exactly the issue and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello @RPECAdmin !
This site can’t be reached. Let me know exactly which element is there. Did you enable it from the theme panel settings, or can you click it when you edit the homepage with the TagDiv Composer?
Thank you!
Bettina Hello @trebol30 !
I think you should add it manually. Also, you can ask their support if they do not have any scripts, so you can apply them in the theme panel settings.
Thank you!
Bettina Hello @fpnet !
You can load the Portuguese / Brazil languages: https://forum.tagdiv.com/loading-translations/ and correct it in the Newspaper-> Theme panel-> Translations-> Translations and replace the words on the right side.
In the cloud templates, you can add the ads when you edit the post with TagDiv Composer in the element called “Single Post Content” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad Box” from TagDiv Composer, and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/
You can set the ad to display in posts after X paragraphs, please check this topic: https://forum.tagdiv.com/topic/google-adsense-in-articles/
You can specify also the Par.(Paragraph) in the tagdiv Composer.
Thank you!
Bettina Hello!
Yes, you need the SVG code for a colored icon.
Thank you!
Bettina Hello Megan!
Check in the Newspaper-> Theme panel-> Translations-> Translations and replace the words on the right side.
Thank you!
Bettina Hello @Frydenborg!
You mean this sort order: Popular (jetpack + stats module required) – does not work with other settings/pagination and it requires Jetpack – Stats Module to be installed.
Yes, this is available. It was a misunderstanding. Sorry!
Thank you!
