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Bettina
tagDiv Staff

Hello @chrystelle !

Let me know what exactly you need to modify there. So, I can help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Update WordPress, PHP, the theme and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/
This issue has been discussed here: https://forum.tagdiv.com/topic/fille-missing-error-in-mobile-theme-while-accessing-the-article/

Thank you!

Bettina
tagDiv Staff

Hello @chrystelle!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Strange. We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– please provide more information about this issue

Thank you!

Bettina
tagDiv Staff

Hello @iancollins !

All these changes will reflect on your frontend as you set them there in Composer.
The bottom line did not display there because you pressed double Enter.
We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A -> https://prnt.sc/icoqdTR9_DMS
The default gap for columns and paddings around the element comes from CSS. You cannot change the default values in Composer. Only overwriting the values as I showed you to set 0 value (also for the column gap value, please). After that, try to set the borders on the elements with other colors, so you can easily understand.
Yes, the column gap creates the gap inside the columns and not between them: https://prnt.sc/TMBS8Q2nyu_G

Thank you!

Bettina
tagDiv Staff

Hello @mariospavlou !

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Bettina
tagDiv Staff

Hello Sebastian!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Do you have a custom login?

Thank you!

Bettina
tagDiv Staff

Hello @zahradacz !

For breadcrumbs, you need to add a CSS code in theme panel -> custom code -> custom css:

.entry-crumbs a, .entry-crumbs
{
color: red;
}

Thank you!

Bettina
tagDiv Staff

Hello @mariospavlou !

It should work well and bring the custom taxonomy only on the mobile pages.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello @miltonbeast !

Please provide more information about your issue.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @mariospavlou !

So, you need to adjust them to be responsive in the tagdiv Composer.

Thank you!

Bettina
tagDiv Staff

Hello @iancollins !

You should press the button “Enter” from your keyboard, and it will refresh that element.
The gap is working as well. You can’t see because you added padding to your columns.

If you do not need any gaps, then you can apply here: https://prnt.sc/TfPjc2eHE9um.
By default, there are some paddings.
There is a difference, and the gap is applying as it should: https://prnt.sc/nmdqMHgiHMQo -> https://prnt.sc/AC-B01m9nPSJ
Black lines are column borders, and the red lines are the elements that you will use on your website.

Thank you!

Bettina
tagDiv Staff

Hello @southview92 !

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Bettina
tagDiv Staff

Hello @zahradacz !

I suggest you use a single cloud single template, so you can edit it easily with the TagDiv Composer: https://prnt.sc/_BnPxtTc_yJb

Thank you!

Bettina
tagDiv Staff

Hello @chrystelle!

Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello @mariospavlou !

If you use the Mobile Theme plugin, then the cloud templates won’t work on that layout.

Please provide more information(screenshots/video) about what exactly is the issue there and what exactly you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @urbanreveal !

Can you let me know where exactly you have the duplicated content?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @jfentagdiv!

You can select only one element and delete it. There is actually a recycle bin basket for every element: https://www.screencast.com/t/wFYdqgpo6pT.
When something like that is happening by mistake in Composer, then please do not save the settings and refresh the page.
Add a row and split it into 3 columns: https://prnt.sc/-y3xWBjrjmPD.
You can also specify the width of your columns, like 20%,60%,20%: https://prnt.sc/2zjfi6c2phgN
Drag and drop every element in each column. Example: https://prnt.sc/T2YSJ-cU73Eh
There are some settings to align it in the tagdiv Composer, click on the element: https://prnt.sc/lcYDthjDhhzv

You should add the logo in the TagDiv Composer, Header logo element.

We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A -> https://prnt.sc/icoqdTR9_DMS

Thank you!

Bettina
tagDiv Staff

Hello @fabinhoalmeida !

The priority is to use the primary category from the theme options: https://prnt.sc/GsPmdu64k9f4

Thank you!

Bettina
tagDiv Staff

Hello!

If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello @Batchy !

Make sure the rows have no background color set.

Thank you!

Bettina
tagDiv Staff

Hello Balint!

Set the black and white colors here: https://prnt.sc/V_BEh2MYlXnV
Use this CSS in the Live CSS section:

a{text-decoration:underline; text-decoration-color:blue;}
a:hover{background:blue;}

If you need only on this page then you can add an extra class on the Single Post Content element: https://prnt.sc/S3Dwq2f8fV4M and write this class .test before a in the CSS code.

Thank you!

Bettina
tagDiv Staff

Hello Gus!

I mean to press the Save button from Composer and view the page. It should work.
Check out this topic as well: https://forum.tagdiv.com/topic/adsense-auto-ads-are-not-being-displayed-inside-articles/

Thank you!

Bettina
tagDiv Staff

Hello @kafraneokese !

Please continue the discussion via email!

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

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