Bettina Bettina Hello @Southview92 !
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Bettina Bettina Hello @bobwei !
Make sure you don’t have an overlay on the header zone: https://prnt.sc/X5MDzNWfWtxK
Thank you!
Bettina Hello @vezer !
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options.
Thank you for understanding!
Bettina Hello @Batchy !
We’ve built the homepage and set it in every demo as in this guide: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
I hope that helps you!
Thank you!
Bettina Bettina Hello @chrystelle !
Do you use a cache plugin? Delete all the cache, also from your browser and try again.
Thank you!
Bettina Hello @ffkronstorf !
Please edit the homepage with the TagDiv Composer, click on that background, and check the CSS tab. There, you can find the option for background color.
Here you can find the color for the block: https://prnt.sc/Oldwsp-fFAdK
Thank you!
Bettina Hello @groteskz !
Ok. I will add this issue to our investigation list.
We’re sorry for the inconvenience!
Thank you!
Bettina Hello @socarrasv1 !
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Bettina Hello @vitalitruck!
A shortcode can be inserted by using the element called “Column text” or “Text with title”. For example, in the step3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/
“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
Thank you!
Bettina Hello!
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know the results!
Thank you!
Bettina Hello Gus!
If you place the code in the ad box element, then make sure the adspot is set as here: https://prnt.sc/scvpWBvFa35h
Thank you!
Bettina Hello @platamun47 !
Do you have the Standard Pack plugin installed and active?
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Bettina Hello Megan!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Bettina Hello @vikiendu !
This issue needs to be investigated because there are a lot of issues that are not related to the theme but related to your configurations.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello Megan!
Try it like this:
.wpb_wrapper.td_block_wrap.vc_widget_sidebar{text-align:center!important;}
I hope that helps you!
Thank you!
Bettina Hello @vitalitruck!
If you mean the trending now feature, then this is working as it should. Can you please let me know what exactly is not working there?
Thank you!
Bettina Hello Emil!
Do you have any errors in the console when they are not displaying?
The auto-ads are different from the normal ones. Their code should be placed once in a field.
Thank you!
Bettina Hello @vitalitruck!
Those are not the settings in our theme. So, you can ask for the support of the SEO plugin that you’ll use.
Thank you!
Bettina Hello @abhishekpandaay !
For example, edit the field group and change the field name: https://prnt.sc/uMF8ZaPqb4TM
Also, you need to change the name of that taxonomy from the shortcodes where it was used.
Thank you!
Bettina Hello Emil!
You cannot manage them to appear where you want them. The auto ads are displayed randomly on your website; you cannot choose where to display them.
Thank you!
Bettina Hello @vikiendu !
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-45/
Thank you!
