Hello Andreea!

Follow this guide to clean your WordPress and theme of malware: https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

Edit the article with the TagDiv Composer and delete the element Single Post Bg Featured Image or Single Post Featured Image.

Thank you!

Hello @Kari7 !

You have to use a parent category if you want to have sub-categories.

Thank you!

Hello @sirota!

Please check if you have any errors in the console that cause this.

Thank you!

Hello!

I’m sorry to hear that. We did not change anything regarding this issue with the plugins, which automatically activate on your end.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/.
If the problem will always continue like that on your end, then we should investigate this issue and fix it. All the personal data can be sent to our email, contact@tagidv.com.

Thank you!

Hello @RahulDasOp !

You will need an SEO plugin in order to do that. Please follow this guide: https://yoast.com/page-titles-seo/
Re-index your website after all modifications.

Thank you!

Hello @viketo !

You should edit the page with the TagDiv Composer and change the name of your buttons. Example here: https://prnt.sc/3igv-ChGSkgW

Thank you!

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/video-indexing-issues-video-outside-viewport-after-update/

Thank you!

Hello @chrystelle !

This image is not visible. Let me know exactly which feature you use for login/registration.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @otaku!

The AMP is very limited, but it is working well with default templates (not PRO or cloud):https://forum.tagdiv.com/design-post-pages-using-default-templates/

Thank you!

Hello @ValentinaG.!

Make sure you have a cloud single template (PRO) assigned to your articles so you can edit them with the TagDiv Composer.

Thank you!

Hello @Nolynskitchen !

Please disable all the plugins or the ads that create redirects on your website.

Thank you!

Hello Tamara!

You can have the exact amount for your plans. Set the number of decimals in the opt-in plugin settings: https://prnt.sc/91uSs-ccUHxN

Thank you!

Hello Tamara!

1. This feature is available only for subscriptions paid with Stripe.

2. Yes, that’s true. This is only one of my account pages, and it should be like that.

Thank you!

Hello @southview92 !

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/template-logo-not-being-replaced/

Thank you!

Hello @billarosvet !

Please continue the discussion via email.

Thank you so much for your understanding!

Hello @rockman008 !

Yes, you can. Reset the license key on the first domain and assign it to the new one.

Thank you!

Hello @otaku!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello @meriton!

Activate the theme in your staging install with the same purchase code: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you!

Hello @meriton!

You can use a license key for one single product(website). For the other domains/sub-domains, please consider buying another license key. There are two places for a license: one can be used for staging, and the other is for the live version of your product/sub-domain/website.
If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Hello!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Hello!

They are quite similar demos, but the pro one uses the new features and cloud templates, which are more customizable.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features. Please check out our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello @batchy !

Unfortunately, we do not have any redirection feature or a tested plugin with our theme.

Thank you!

Hello!

You can edit the homepage with the TagDiv Composer and add the correct link: https://prnt.sc/U03xCDgp_2aa
By default, it should lead you to the homepage.

Please check out this guide: https://forum.tagdiv.com/mega-menu/
Check this limit: https://prnt.sc/n-UrEMEevPKN

You can add any custom link to your menu (Dashboard -> Appearance -> Menus). Or you can also use a modal popup: https://forum.tagdiv.com/modal-popup/ to display anything you like and place the modal popup element near your menu.

Thank you!