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Bettina
tagDiv Staff

Hello!

Yes, it could be a conflict with this plugin or some extra elements in the cloud templates. Delete all the extra elements from those pages and see the results!
This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, it could be a conflict with this plugin or some extra elements in the cloud templates. Delete all the extra elements from those pages and see the results!
This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!

Bettina
tagDiv Staff

Hello @qingzhao !

Please provide more information(screenshots/video) about what exactly is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @batchelorjc !

You can use a license key for one single product(website). If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Bettina
tagDiv Staff

Hello @deargodco !

Yes. We hope to add them as soon as possible. Stay tuned!

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure it is not hidden from the CSS tab and make sure the SVG logo from this tab https://prnt.sc/X4N8WJdeRT0M is set as hide and not show.

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure that your plugins will update as well.
First of all, please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and then update the theme(recommended via FTP).

Thank you!

Bettina
tagDiv Staff

Hello!


@MarijaZT
It seems that some files were edited and saved wrongly. By deactivating and activating the theme, the files were replaced and fix the issue error.


@lubeck
This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Make sure you use the same header on both templates and that you’ve added the row in the header zone and not the content(in your homepage).

Thank you!

Bettina
tagDiv Staff

Hello @kkvideography !

This will require custom work, which is not covered by the support team.
I will add this request to our improvement list!

Thank you!

Bettina
tagDiv Staff

Hello!

Here: https://prnt.sc/kSBj_a-hKeWG when you edit the article with the TagDiv Composer. You can add and customize this element.

Thank you!

Bettina
tagDiv Staff

Hello @kkvideography !

If this is a category created by you: https://prnt.sc/d1wwtKgohSVJ , then you should see it in that dropdown.
Check the documentation:
https://forum.tagdiv.com/woocommerce-happy-add-favorites/
https://forum.tagdiv.com/woo-brands/

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please check our documentation here: https://forum.tagdiv.com/user-reviews/

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello!

Please provide more information(screenshots/video) about what exactly is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @zebu59 !

That file isn’t from the theme for sure. Follow this guide to clean your WordPress and theme of malware:
https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/ or https://askwpgirl.com/10-steps-remove-malware-wordpress-site/

Thank you!

Bettina
tagDiv Staff

Hello @bitsii !

I’m glad that I could help you!

Have a great day!

Bettina
tagDiv Staff

Hello @rafamendoza !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @tonyl!

Of course. You just need to hover over the menu items in order to enable the menu.

Thank you!

Bettina
tagDiv Staff

Hello @korik12 !

The theme has no option in order to do that. So, please check if you do not have a CSS code in the theme panel or Live CSS box: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Bettina
tagDiv Staff

Hello @ralphsv !

Make a test and let us know the results!

Thank you!

Bettina
tagDiv Staff

Hello @jackheartblog!

You can use a flex block 1: https://forum.tagdiv.com/edit-modules-flex-block-x/ for example and limit it to 1 or filter the post by ID. You can have only one post in the block. For a custom block, you can choose to use flex block builder: https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!

Bettina
tagDiv Staff

Hello @tola999 !

Of course, yes. Install the category template and assign it only to your special category (without making it global).

Thank you!

Bettina
tagDiv Staff

Hello!

Edit the page with the TagDiv Composer and choose no header and no footer from the Website Manager: https://prnt.sc/1smiWQ0DEkXm

Thank you!

Bettina
tagDiv Staff

Hello @tola999 !

You do not need to add it there because you can find it in the tagdiv Composer.
You can add any element in the sidebar in the TagDiv Composer. If you add it to a template and make it global, then it will appear on every page that has assgned that template. You can build a sidebar with the TagDiv Composer. Steps:
1. Insert one new row (or delete an existing one).
2. Divide into two columns (2/3 + 1/3).
3. You can add whatever element you want into the second column and consider it a sidebar.

Thank you!

Bettina
tagDiv Staff

Hello @akshaym!

Our developers will take a look and fix it in the next updates.

Thank you!

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