Bettina Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
Bettina Hello @ersandrino !
If you mean the demo, then yes the problem has been reported and our developers will make the correct adjustment. On my end, the issue is solved as I said. Check this video: https://app.screencast.com/MU7CBm6Pe4G4Y
Thank you!
Bettina Hello!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will check which settings you’ve applied there.
Thank you!
Bettina Hello @ersandrino !
Yes, I tried and for me works as it should after that. If you want, we can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
If you like, we can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Did you try the solution that my colleague provided above?
What do you need to achieve exactly, and where is the issue?
Thank you!
Bettina Hello @ersandrino !
If I disable the sticky like this: https://prnt.sc/KcwlEZ0s7x3z from the last 2 columns (not inner columns), then the issue disappears. Delete your cache or try in an incognito window.
Thank you!
Bettina Hello Gurkirat!
Check in the TagDiv Composer. For example, H1 from logo(header, footer, mobile): https://forum.tagdiv.com/topic/6-h1-tags-on-front-page-bing-have-deindexed-my-site/
Thank you!
Bettina Hello!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Bettina Hello @dlicoppe !
Then it could be possible to be a plugin conflict. Please double check!
Thank you!
Bettina Hello Gurkirat!
Did you solve the issue?
Thank you!
Bettina Hello!
The theme panel settings are working and will be applied on the default templates which are not customizable with the TagDiv Composer.
Thank you!
Bettina Hello @dlicoppe !
That code is from that element, which I showed you, and not from other elements. Unfortunately, I cannot guess from where else. Did you modify the code of the theme?
Thank you!
Bettina Hello @mouawiaa!
Instead of editing every element and set the float to the left, you could use the RTL demos already set it up: https://prnt.sc/nORzLv7nLWws. You can also import sections, pages and copy-paste the element in the tagdiv Composer.
Thank you!
Bettina Hello!
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Let me know the results!
Thank you!
Bettina Bettina Hello @ersandrino !
Uncheck the option sticky from the last 2 columns: https://prnt.sc/LPwi-CENvlHk
Thank you!
Bettina Hello @artetsu !
I’m glad that I could help you!
Have a great day!
Bettina Hello @theheritagelab !
We have multiple scripts, and we recommend you not use that plugin with our theme because it’s not tested.
Thank you for understanding!
Bettina Hello @dlicoppe !
Edit the homepage with the TagDiv Composer, mobile viewport : https://www.screencast.com/t/XDQJedlggSB. This is the right location.
I cannot make any videos because, of course, I do not have the same issue as you. Probably that element is there, but it is hidden. I explained above in the video how you can find a hidden element in Composer. Please take a look and try to solve your issue. If this is not possible, we are waiting for your email.
Thank you for understanding!
Bettina Hello!
I’m not sure what do you need to achieve. But, you can adjust the width and height for the images by using the flex block: https://forum.tagdiv.com/flex-block-settings-guide/. Or else, they are cropped automatically: https://forum.tagdiv.com/featured-image/ ; that’s why you can disable the thumbs you are not using. Set up your thumbs from Newspaper -> Theme panel -> Block settings -> Thumbs on modules/blocks. If you deactivate a dimension from there, next time when you will upload an image, it will not be resized to that dimension.
After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Thank you!
Bettina Hello!
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Bettina Hello!
There is a special field for Google Analytics (theme panel>analitics/js code) and you do not need to add the code in the multiple fields.
Thank you!
Bettina Hello Charles!
Unfortunately, we do not have this feature in our theme.
Thank you for understanding!
Bettina Hello Matt!
You can specify the taxonomy ID. Is this option -> Multiple taxonomies filter – This option allows you to filter the posts by multiple categories. The procedure is similar to the one used on Post ID filter. Add the category IDs separated by commas (ex: 13,23,18). If you want to exclude categories, add a ‘-’ symbol in front of each ID. If you want to display posts from a category and remove the posts included in one of its sub-categories, first add the parent category ID (ex. Fashion category – 341) and after it places the sub-category ID (ex. Daily subcategory id: 342) with a ‘-’ symbol in front. If you decide to use the ‘multiple taxonomies filter,’ the standard Category Filter is ignored.
Thank you!
