Hello @bullet550cc!

Please disable it and press the button “SAVE SETTINGS.” Check if the option stays disabled and make sure your theme panel is saving the changes. Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

Thank you!

Hello @biplob!

You’ll need to reset the license key from every website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems. For the other websites, please consider buying another license key.

Thank you!

Hello Pun!

I’ve tested it, and for me, it works great. Please check the console and let me know about the error you have there.

Thank you!

Hello Oliver!

1. Check these sizes: https://prnt.sc/qEQDLoJWJm8b
2. You can have it only if you build it from scratch by importing a new blank Woo categories archive template. You cannot assign a simple category template to a shop category.

Thank you!

Hello @jtoney!

Please try to update your php version and see the results.

Thank you!

Hello!

We try to optimize this theme as much as possible with each update and will keep it running in the first place. We will take into consideration your feedback!

Thank you for your feedback!

Hello Sjaak!

Unfortunately, we do not have an option for this.
This will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you so much for understanding!

Hello @Biplob!

You can use a license key for one single product. We’ve introduced the Manage License System, which can be seen in the 11.4.3 version of the theme in Newspaper -> My license. You can assign or unassign a domain from there. One can be used for staging and one for your live website. If there is a date shown, then it means that you need to wait until that date in order to unassign the domain. That message appears if you try to unassign a domain so often, so you need to wait until that date.

Thank you!

Hello Rashi!

Unfortunately, we do not have any filter for the sale products.

Thank you!

Hello @kennethhede !

This will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you so much for understanding!

Hello @danshul!

Please try to insert the code in Newspaper -> Theme panel -> Analytics/Js codes.

Thank you!

Hello @drvarun5179 !

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again. If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
– more information about this issue

Our team will take a look!

Thank you!

Hello @drvarun5179 !

Check this guide: https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
For more information about fonts in our theme, please check: https://prnt.sc/hrkhfGQyxh6j -> https://forum.tagdiv.com/font-customization/

Thank you!

Hello Luca!

Check these guides:
– https://forum.tagdiv.com/main-menu/
– https://forum.tagdiv.com/mega-menu/
– https://forum.tagdiv.com/page-menu/

I hope that helps you!

Thank you!

Hello Luca!

Check these guides:
– https://forum.tagdiv.com/main-menu/
– https://forum.tagdiv.com/mega-menu/
– https://forum.tagdiv.com/page-menu/

I hope that helps you!

Thank you!

Hello @alabala!

You should make the row for how many columns(elements) you need: https://prnt.sc/wZ0MEn7z6kGR
Take a look here in this video for example where I build 6 columns: https://www.screencast.com/t/mZ2c5XamTFN

I hope that helps you!

Thank you!

Hello @sebgrobowski!

I recommend you to update the theme and plugins to the latest version, so you can have access to all the new features and fixes of the theme.
I would gladly recommend you make a full backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello Tobias!

1. You can change it from here: https://prnt.sc/mSlH6_MIqBHW Do not forget to delete the external image code.
2. Unfortunately, there is no option to achieve this with that functionality. If you need a different design for each profile, then you need to duplicate the template, make the changes, and assign the new template to the specific profile. See https://forum.tagdiv.com/topic/different-logo-in-categorypage/ for more information.Here I show you how to duplicate a template step by step.
3. Yes: https://forum.tagdiv.com/user-reviews/
4. Unfortunately, this has not been implemented yet.

Thank you for your feedback!

Hello @sozibul!

The auto ads are displayed randomly on your website, you can not choose where to display them.

Thank you!

Hello @ghoangit!

Please let me know which mobile version do you use.
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin.

Thank you!

Hello!

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @sco!

If you leave the field empty, then the search will only show pages and posts.
Unfortunately, we do not have filters in this search functionality. We have some filters on the search page, as well as a template in the element as a posts loop or flex blocks. 

Thank you!

Hello @sco!

Please let me know which background color you applied for the modal and also for the list menu. Do you have a background color for the page as well?

Thank you!

Hello Luca!

You can add subcategories like this: https://www.screencast.com/t/uUCpjWQP4
You can share the articles on your social media, but not automatically. Maybe you can find a plugin in order to achieve this.

Thank you for your feedback!

Hello @herbalworld!

We can take a look at this and investigate why it is not working for you. There could be an easier way to solve this issue. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!