Hello @biplob!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Hello @Atithya!

Unfortunately, there isn’t another new option.

Thank you!

Hello Chris!

Try with some CSS code. Unfortunately, there is no setting for that.

Thank you!

Hello Oliver!

Please check the image size also: https://prnt.sc/6aDn_d55PbqI

Let me know the results!

Thank you!

Hello @mcneillmedia!

If you create a sidebar with the TagDiv Composer, then you can save it and add it to a cloud template, not a default one. So, you need to have a single cloud template (imported or built from scratch).
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello @eduardotimis!

If you install a new City Pro demo (design only), then it will let your content be as it was before the old demo, City News. If the content was from the old demo, then it will be removed automatically. You are responsible for adding the content. 

Thank you!

Hello @scohen!

You can import that section from Cloud: https://prnt.sc/0cCDR3a8j7ri while you edit the homepage with the TagDiv Composer.

Thank you!

Hello @jshallo!

Please check these settings: https://prnt.sc/BoBc9Rrni_GV
Also, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello @legitstats!

I just replied to your own topic: https://forum.tagdiv.com/topic/urgent-multi-demo-idea/
Please do not create another topic with the same problem!

Thank you for understanding!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello @jtoney!

Try to set the php 7.4. It should work well.

Let me know the results!

Thank you!

Hello @Tiempo21!

You need to place these elements in the line, so you’ll have the same design: https://prnt.sc/AB4wY9wlK9Xh

Thank you!

Hello Daniel!

Unfortunately, there is no option to change that if you use the default sidebar.

Thank you!

Hello @reloadedvdr!

I’ve checked your page, and the mobile page is showing well on my phone.
Did you manage to solve the issue?

Thank you!

Hello @jasm90!

Please provide more information(screenshots/video) about what is the issue there, so we can investigate further.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @nisantiago!

You can have two filters applied there: https://prnt.sc/E12rCVKpJ_cA
Your posts need to have only one category, not two or more. The filter takes all the posts from that category and doesn’t verify whether the post has more categories or not.

Thank you!

Hello @jluisqa !

There is an offset and you need to delete it: https://prnt.sc/tTsH-E91aJa1
Access the search page and edit it with the TagDiv Composer, then click here: https://prnt.sc/isubwp2RgORi and you’ll find the settings in that posts loop element.

Thank you!

Hello @legitstats !

You can use a license key for one single product. For the other sub-domains, please consider buying another license key. There are two places for a license: one can be used for staging, and the other is for the live version of your product/sub-domain/website. 

Thank you!

Hello @jrubeda!

Please check this topic: https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/

Thank you!

Hello @lorepas!

We can take a look at this and investigate why it is not working for you. There could be an easier way to solve this issue. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Hello @zondo!

We will take in consideration your query.

Thank you so much for understanding!

Hello Oliver!

When you add the image, please select the full size of the image: https://www.screencast.com/t/Oxue274e
Yes. There is a shortcode called “Woo Archive BG Image” that you need to have it on the template and it will take the thumbnail set it here: https://prnt.sc/IJh8GwB_YiNP

Thank you!

Hello @nisantiago!

Please check this guide: https://forum.tagdiv.com/flex-block-settings-guide/
You can use only one filter not both.
Make sure that your posts have no multiple categories assign.

Thank you!

Hello Daniel!

Edit the page with the Tagdiv Composer and check if there are options to change the headings: https://prnt.sc/wnEP5gBRUSbb

Thank you!

Hello @bullet550cc!

Please disable it and press the button “SAVE SETTINGS.” Check if the option stays disabled and make sure your theme panel is saving the changes. Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

Thank you!