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Bettina
tagDiv Staff

Hello @aktuellsakerhet!

I understood now. The idea is that you can not have multiple loops there.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @nikunjnrmg!

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @webarts!

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @Josep!

No. This code is generated by the TagDiv Composer. For example, edit the homepage with Gutenberg, and there you can see the code generated for that page: https://prnt.sc/o9ZBT9HF7Mwy

Thank you!

Bettina
tagDiv Staff

Hello @laurabv!

We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @KrAzyChe3To !

First of all, make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check this thread too: https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @aktuellsakerhet!

Can you please provide more information about the issue you’re talking about?

Thank you!

Bettina
tagDiv Staff

Hello @djeasy!

If you use the footer from the Default PRO demo, then you can edit the footer while you edit the homepage with the TagDiv Composer.
Please provide more information about your issue so we can help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello @carlodap!

Try to modify it from the TagDiv Composer: https://prnt.sc/OBj6Nke-h7bY

Thank you!

Bettina
tagDiv Staff

Hello @tobychristie!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
We can take a look at this and investigate why it is not working for you. There could be an easier way to solve this issue. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @dc1!

I will take a look and see what I can do for you.
Let’s continue the discussion in one place via email.

Thank you!

Bettina
tagDiv Staff

Hello @waqas!

We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @ezioboy!

Unfortunately, we do not have this function implemented in our theme. But, you can use a locker on the posts, so the content will be available only to your subscribers.

Thank you!

Bettina
tagDiv Staff

Hello @Nareshpatkare!

Here you can remove/set a picture for mobile menu background: https://www.screencast.com/t/x3Xrln2b88x
And the background color here: https://www.screencast.com/t/PbU3hQpDqHh
The opacity of the mobile modal can be changed from Theme panel -> Background -> Mobile menu/search background: https://www.screencast.com/t/hcRoHastuO -> https://www.screencast.com/t/SQapAaaiLRwY
Please provide more information about your issue, so I can help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello @linus12491!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin.

Thank you!

Bettina
tagDiv Staff

Hello @dkempdesigns!

You need to edit the homepage with the TagDiv Composer by clicking on the green button while you access the homepage in your frontend. Also, you can find an option to edit your homepage with the TagDiv Composer in the Pages-> homepage(hover).
Click on the menus and you can choose which menu to display there. You can create a menu from Appearance -> Menus.
Remove the image from your footer background: https://imgur.com/bOSWxhr
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Bettina
tagDiv Staff

Hello @socasesores!

You’ll need to reset the license key from every website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Bettina
tagDiv Staff

Hello @LauraBV!

Please take a look at https://www.screencast.com/t/pxuOzYIIpcG.
If you cannot manage to achieve this, I can help you via email.

Thank you!

Bettina
tagDiv Staff

Hello @LauraBV!

I’ve checked it on Chrome, and it seems to load with a great resolution. Please clear all the cache in your browser and try again.

Thank you!

Bettina
tagDiv Staff

Hello @jluisqa!

1. Do you use the AMP plugin? We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin.

2. AMP is loading there and it is broken. In order to disable this option “Exit mobile version”, you need to disable this setting: https://i.imgur.com/LxpDtB2.png
The AMP works better only with the Mobile Theme plugin. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello @2zi0!

We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– provide more information about the issue you have(screenshots/video)

Thank you!

Bettina
tagDiv Staff

Hello @carlodap!

There are some issues that have been reported already. But, please try to make a quote and transform it into a pull quote like this: https://prnt.sc/aK0bWozEhFKQ And here’s why it should work: https://prnt.sc/3O_WhfQA_ajb

Thank you!

Bettina
tagDiv Staff

Hello Ian!

Check this: https://forum.tagdiv.com/topic/geo-directory-alternatives/
Please note that unfortunately GeoDirectory plugin has not been tested with Newspaper Theme, therefore, we don’t know what settings need to be made for resolving the issue.
The only solution is to disable that plugin, and see if is still a problem, the plugins tested with our theme are those => https://www.screencast.com/t/BbJm5SMj
Untested plugins are not covered by the support team.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello @kayradinaryus !

Try to reinstall the Social Counter plugin :
1. disable it
2. uninstall(delete) it
3. clear cache (if cache plugin exists)
4. install it
5. activate it
6. clear cache (if cache plugin exists)
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello Justin!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

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