Hello @mayurt123!

Please provide the other details and I hope we can help you.

Thank you!

Hello @nagarig!

If you check in the Cloud Templates, then you can see how it looks like the date template: https://prnt.sc/hULLafMPNKIo
If you mean anything else, please provide more information, so I can understand and help you efficiently.

Thank you!

Hello @edanur!

Please make the optimization after you change the colors there. Check the code in the theme panel -> custom code -> Custom CSS.

Thank you!

Hello!

You can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can help you with optimization or the page speed for your website.

Thank you so much for understanding!

Hello @crw19 !

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
– detailed information about the issue such as video, screenshots
We will check and let you know what can be done there!

Thank you!

Hello @TerzaPlus!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again. Deactivate the Breeze too.

Let us know the results!

Thank you!

Hello!

Please edit your article and check which template is selected in the Post Settings: https://prnt.sc/FPEynF82EqIZ

Thank you!

Hello @Crw19 !

In the cloud templates, you can add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/
If you want to use auto ads(are displaying randomly in your website), then they should be placed in the Theme Panel -> Analytics/Js Codes.
Theme panel is not saving the changes you made there? Then, it could be an issue there. Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.
Check this guide and make sure you do not have in the .htaccess file some lines with “Deny all”!: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Hope that helps you!

Thank you!

Hello @Assia75!

There are some errors which do not let the js to load and display your next articles.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.
Please follow this guide and check if something is interfere in our theme such as ModSecurity, .htaccess file: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make sure that all the requirements are set as in this guide too: https://forum.tagdiv.com/requirements-for-newspaper/
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Hope that helps you!

Thank you!

Hello @bitfinsider!

Yes, check these settings for infinite scroll: https://www.screencast.com/t/cf6aUWlrSBkZ on a single cloud template.

Thank you!

Hello @Redlemon!

The tagdiv plugins should work as before if you deactivate, delete, clear cache, and then install and activate them again. We recommend a full backup in case that anything happens.

Thank you!

Hello @Same1415!

Please follow this guide and check if something is interfere in our theme such as ModSecurity, .htaccess file: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make sure that all the requirements are set as in this guide too: https://forum.tagdiv.com/requirements-for-newspaper/
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello @mayurt123!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
– detailed information about the issue such as video, screenshots how you get this error
We will check and let you know what can be done there!

Thank you!

Hello @dpernar!

I’ve checked your website and everything seems to be in place.

Thank you!

Hello @erfahrungsguru!

I’ve tested on my end, and it seems to work well.
Please check with inspect if a style is conflicting with the style you’ve added from the TagDiv Composer. https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hello!

All javascript files from our theme get combined into a bigger, minified javascript file which gets delivered to the client. They are important for your site’s functionality and design. Unfortunately, you can not delete them.

Thank you!

Hello!

This is a plugin conflict because the js of this menu is not loading at all.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.
The problem with breadcrumbs could be solved only with a SEO plugin. For SEO, we recommend Yoast plugin which is tested with our theme: https://yoast.com/

Thank you!

Hello @erickimani!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve or what is the issue there, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @fknews !

If the problem is still there, then we need to investigate the issue further. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Please try this setting from the theme panel: https://prnt.sc/-oD1EWDBZ5uy

Thank you!

Hello!

Please uninstall the Classic Editor, clear the cache and see the results!

Thank you!

Hello @Atithya!

Edit the footer page by clicking on the black button from the theme panel or set -No page- there.

Hope that helps you!

Thank you!

Hello Stephen Martin!

Try to disable this option from Newspaper -> Theme panel -> Footer: https://prnt.sc/8_BkwAiTr4ox

Thank you!

Hello!

This issue has been discussed here(7): https://forum.tagdiv.com/topic/big-grid-slide-problem/

Hope that helps you!

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve or what is the issue there, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!