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Bettina
tagDiv Staff

Hello!

Make sure that you use the AMP plugin which is tested with our theme: https://prnt.sc/idw-jX6vlP8_
You can find it by accessing the Newspaper -> Plugins. Install and activate it from there.

Thank you!

Bettina
tagDiv Staff

Hello!

Please be patient. We try to reply as soon as possible.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, WPML is tested with our theme.

Thank you!

Bettina
tagDiv Staff

Hello!

There is not the row of the header menu sticky. I think you select the zone, please recheck the screenshot.

Thank you!

Bettina
tagDiv Staff

Hello!

Do these steps from this screenshot: https://prnt.sc/Biz94iLeCmeu

Thank you!

Bettina
tagDiv Staff

Hello!

This will require custom work which is not covered by the support theme.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

I couldn’t see any images on your page. Where exactly should it be displayed?

Thank you!

Bettina
tagDiv Staff

Hello!

Do you have a notification there? Please be aware that you can only change the key after one month.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

I’ve tested your website on a phone and I can see your favicon, please re-check in an incognito file.

Thank you!

Bettina
tagDiv Staff

Hello!

You can exclude a category like this: https://prnt.sc/tV2kIiMQemfX

Thank you!

Bettina
tagDiv Staff

Hello!

I can see that you have a sticky menu already created. You can style it as you like in the TagDiv Composer.

Thank you!

Bettina
tagDiv Staff

Hello!

Maybe you can find a plugin that can do this for you.
Otherwise, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they will try to help you to achieve what you need.

Thank you!

Bettina
tagDiv Staff

Hello!

In order to avoid misunderstandings, please provide more information about the issue you have, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

The cloud templates do not have PHP files because they are stored in the database as custom post types.

Thank you!

Bettina
tagDiv Staff

Hello!

I understand your thoughts. We will take in consideration your query.

Thank you!

Bettina
tagDiv Staff

Hello!

My recommendation is to downgrade your PHP version because these versions were not fully tested.

We’re sorry for the inconvenience!

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please check this guide: https://forum.tagdiv.com/font-customization/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

If you uninstall the Tagdiv Composer, then all the elements from this plugin won’t display on your website.

Thank you!

Bettina
tagDiv Staff

Hello!

The AMP works better only with the Mobile Theme plugin. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. Documentation here:
https://forum.tagdiv.com/the-mobile-theme/
https://forum.tagdiv.com/mobile-theme-introduction/
Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Note that you can not customize AMP so much, because it comes with its own design.
There are some settings in the Theme panel -> Mobile Theme and Dashboard -> AMP only.
You can not add a shortcode as in the TagDiv Composer. Please note that you can’t customize the AMP pages with the TagDiv Composer.
Make sure the redirect mobile visitors to amp option is disabled.

Thank you!

Bettina
tagDiv Staff

Hello!

The difference between them is the advantage to enter only on a domain and manage all domains better.

Thank you!

Bettina
tagDiv Staff

Hello!

You need to edit the article normally with Gutenberg, lock the content, and choose a locker here: https://prnt.sc/kyWul6rLzXlr

Then you’ll have the badge automatically in those articles when you set up the locker: https://forum.tagdiv.com/lockers/

Thank you!

Bettina
tagDiv Staff

Hello!

If you have 2 keys, then you can reset one key from a domain.

Thank you!

Bettina
tagDiv Staff

Hello!

Please see this guide: https://forum.tagdiv.com/shortcodes/

Thank you!

Bettina
tagDiv Staff

Hello!

Add the element called “button” in the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

Thank you!

Bettina
tagDiv Staff

Hello!

This is the link of your search template which has the dummy data: https://prnt.sc/qR2KRFYWM7K2
If I use the search function in your website is working well. If you will see the 404 page template, then it means the item is not found and it is not in your website. Also, you can design your 404 page template.

Thank you!

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