Bettina Hello!
I’ve tested on my end as you suggested, but I do not have any issues.
Do you use AMP?
Thank you!
Bettina Hello!
My colleague replied to your email.
Please continue the discussion there!
Thank you for understanding!
Bettina Hello!
We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
Please provide the URL of this page, so I can check.
Thank you!
Bettina Hello Claudia!
They should be placed in the Theme Panel -> Analytics/Js Codes. Or use a manager plugin in order to achieve what you need.
Thank you!
Bettina Hello!
Unfortunately, you need to do it manually, sorry.
Thank you!
Bettina Hello!
When I access your website, it is working well and pretty fast.
Maybe you can try to optimize your website.
The speed of the plugins depends on your host provider, internet speed, and even your computer performance and how many elements you use on that page.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you for understanding!
Bettina Hello!
I’ve checked your website and I cannot see the mobile theme layout. Which version of mobile do you need to implement for your site?
Please let me know what you tried, how and why exactly it is not working?
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Bettina Hello!
This issue has been discussed already here: https://forum.tagdiv.com/topic/activation-10/
Thank you!
Bettina Hello!
The request is on our investigation list!
Try with important like this:
.tdb_single_content .tdb-block-inner > *:not(.wp-block-quote):not(.alignwide):not(.alignfull.wp-block-cover.has-parallax):not(.td-a-ad) {
margin-bottom: 20px!important;}
Thank you!
Bettina Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Thank you!
Bettina Hello!
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/theme-not-activating-5/
Thank you!
Bettina Hello!
We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
Unfortunately, we do not have this functionality on that element.
Thank you for understanding!
Bettina Bettina Hello!
We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A
Hope that helps you!
Thank you!
Bettina Hello Ben!
Add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:
.td-woo-default .woocommerce-checkout{ width: 100%!important;}
Thank you!
Bettina Hello!
Provide more information about what exactly you need to achieve, screenshots or a video and your website link.
Thank you!
Bettina Hello!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Our team will take a look and try to help you!
Thank you!
Bettina Hello!
Make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
It can be because of a plugin conflict, for this, please make a test using only the tagDiv plugins and check to see if the problem persist
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Bettina Hello!
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Bettina Hello!
No. But, if you are not able to find the perfect size for that image, then please edit/crop in the media library or import it already cropped.
Thank you!
Bettina Hello!
Please let me know which filter you tried to use and provide the URL from that page.
Thank you!
Bettina Hello!
As a suggestion, disable the lazy load animation: https://www.screencast.com/t/O5pfqQdb
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and try again.
Thank you!
Bettina Hello Jorge!
Check the modification here: https://prnt.sc/l9YyEfeAXfKj and https://prnt.sc/KXLeJIHbfX9j
in order to add the option in the Theme Panel -> Translations.
Thank you!
