Hello!

You can make the element’s sticky row like this: https://prnt.sc/sR1ppwW85x9M

Thank you!

Hello Ripunjay!

Please provide your website link so I can provide some suggestions as well.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please check also, this article https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/ and topic https://forum.tagdiv.com/topic/slow-my-webiste/

Thank you for understanding!

Hello!

I can see that you’ve set up 100px. Please replace it with 100%.

Thank you!

Hello!

Please provide your website link.

Thank you!

Hello Richard!

In our theme, a template acts like a middle-man between the post and database.
When you go to an article, what you see is actually the template(which is a CPT).
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Hello!

Unfortunately, there is no setting for width and height in this case. Try to use also the Raw HTML element.

Hope that helps you!

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Our team will take a look!

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Please set up the line width as here: https://prnt.sc/qRdLSUVFSvDu

Thank you!

Hello!

Please provide more information about this error, screenshots and a short video with this conflict, so we can investigate the issue.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Unfortunately, you can not add Day Time picker. Radio button and Checkbox can be added, but the values are displaying as a list.

Thank you for understanding!

Hello!

Add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.tdb_single_content .tdb-block-inner.td-fix-index {
transform: none!important;}


Thank you!

Hello!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Our team will take a look and try to help you!

Thank you!

Hello!

There couldn’t be any problems there.

Thank you!

Hello!

Please make sure you have the latest update of the theme 11.5.1 and plugins.
Deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, and try again.

Thank you!

Hello!

You can try the Duplicator plugin, it should work well.

Thank you!

Hello!

Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

Thank you!

Hello!

Click on the row, column or zone, and the background color should be in the CSS tab: https://prnt.sc/JEOXXo-pno1l

Thank you!

Hello!

Please note that Rss Auto post plugin is not tested with our theme and we can not provide support for untested plugins. We do not have a tested plugin with our theme. Take care for a future plugin conflict.

Thank you!

Hello!

I’ve tried to replicate that, but no video is displayed there. Please provide a video, so I can better understand.

Thank you!

Hello!

Please provide more information about tried and it is not working, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Unfortunately, this is not possible because you can only add posts, pages, etc and not an image or static text.

For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Hello!

You should migrate the posts and pages. Check this topic: https://forum.tagdiv.com/topic/migrating-posts/

Thank you!

Hello!

Do not use both builders in the same time/pages.
I would gladly recommend you make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/

The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated). If you’ll have some custom modifications directly in the theme files, then better save the code and replace it after the update.

Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!