Hello!

It’s a cloud template and you should add the Instagram ID in the Instagram element while you edit with the TagDiv Composer. Also, you need to connect your Instagram account in the theme panel.

Thank you!

Hello!

The request is on our investigation list!
Please be patient.

Thank you for understanding!

Hello!

This option will be available in the next update.

Thank you!

Hello!

Please provide the link to your article where you added the video. Let me know exactly which shortcode or how you’ve added that video.

Thank you!

Hello!

1. The imported elements comes with their colors and fonts and they don’t affect other elements already there.

2. Please give more details.

3. Yes, the global colors and fonts can be seen in the Website Manager or if they are not set, then there is a setting in the theme panel. In the theme panel, if you access Theme colors -> General theme colors, then there is a setting called ” Theme accent color ” which changes the hyperlink text color and also various other elements which use that color: https://forum.tagdiv.com/theme-colors-introduction/
Please note that the link color for cloud templates can be changed individually on each page from the TagDiv Composer.

4. Yes, you can set a global header and footer for your whole website, also from the Cloud Templates. If you set a global template, then when you modify something in that header, it will appear on every page that use that template. Make sure you do not add any elements in the header zone instead of the content zone.

Thank you!

Hello!

I will add this issue to our investigation list.

Thank you!

Hello!

Make sure you use the correct mobile version and then you can know which settings to apply there. We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-speedy-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can choose to use whichever one is more affordable and useful for you.

If anyone doesn’t fit as you created, then make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache and try again.

Note: If you want to use version 1 or 2, then you need to deactivate the mobile theme plugin and see the results.

Thank you!

Hello!

It could be from a plugin conflict or settings: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, and try again.

Thank you!

Hello Gabriel!

I see some errors in the console when the list of authors is not displaying. Please check the console and solve the issues.

Thank you!

Hello!

The drop down items should work on hover and I can see it is working on the homepage. Please check the console because I see you have some errors. Try to solve them, and maybe the menu will work as it should.

Thank you!

Hello!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-speedy-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can choose to use whichever one is more affordable and useful for you.

If anyone doesn’t fit as you created, then make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache and try again.

Note: If you want to use version 1 or 2, then you need to deactivate the mobile theme plugin and see the results.

Thank you!

Hello!

Strange! We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

As a suggestion, disable the lazy load animation: https://www.screencast.com/t/O5pfqQdb
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and try again.

Thank you!

Hello!

Please click any element and you can see the viewports.

Thank you!

Hello!

This is strange. I will add this issue to our investigation list.

Thank you!

Hello!

Please make sure the AMP plugin is uninstalled and that you do not use Mobile theme + AMP.
Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

Thank you!

Hello!

When you edit the page with the TagDiv Composer, you can see the tablet viewport and mobile viewport:https://www.screencast.com/t/YUVUcyrgh; https://www.screencast.com/t/XDQJedlggSB

Thank you!

Hello!

Yes. Select the tablet viewport and add the element called “Mobile menu”.
Or you can use a modal popup: https://forum.tagdiv.com/modal-popup/, like in this demo: https://demo.tagdiv.com/newspaper_chained_news_pro/

Thank you!

Hello!

Edit the category page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.
If you want to use mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/, then please assign a mobile page to your category template.
If the problem is still there, then please uninstall the cache plugin you use and try again in an incognito file.

Thank you!

Hello Sarah!

If you are using the Mobile theme plugin, please set the text size and choose a perfect font style from here: https://prnt.sc/R_mWyTatEpZW and make it compatible with Google.

Thank you!

Hello Ripunjay!

Your pages are loading pretty fast, but not your images. As a suggestion, disable the lazy load animation: https://www.screencast.com/t/O5pfqQdb
Other links to improve your website page speed are here:
– https://www.xtechkr.com/optimize-newspaper-theme/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc

Hope that helps you!

Thank you!

Hello!

Please provide some screenshots with the child theme functions.php file.

Thank you!

Hello!

Some starting points to improve your website page speed are here:
– https://www.xtechkr.com/optimize-newspaper-theme/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello Sarah!

There are only some settings in the Theme panel -> Mobile Theme. You can not add a shortcode like in the TagDiv Composer or edit the layout with this builder.

Any other adjustments? You can do it by code: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector

Thank you for understanding!

Hello!

Check your inbox for contact@tagdiv.com.

Thank you!